RT Ives | Page 30

We will never come back. for service there. Unsatisfied customer. Lost our parts and never would call us and keep us up to date. for service there. Unsatisfied customer. Lost our parts and never would call us and keep us up to date. More

by TDOHERTY654 Verified Customer Verified Customer

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Disorganized intake and pickup process. Got an oil change and tech did not replace the next service reminder sticker. Got an oil change and tech did not replace the next service reminder sticker. More

by jcanedy10 Verified Customer Verified Customer

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I wanted an early appt. And they were very accommodating. I had a lot of work done and they finished in record time and I am very satisfied with the finished product. I re And they were very accommodating. I had a lot of work done and they finished in record time and I am very satisfied with the finished product. I really appreciate my service advisor R. T. Ives Jr. I am rating him a 10. Thank you. Sonia E. Stanford More

by SONIAE211 Verified Customer Verified Customer

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Service Manager was great. The other staff not so much. - not friendly. Felt like repair customers were not a priority. Dealership was difficult to get in and out of for serv The other staff not so much. - not friendly. Felt like repair customers were not a priority. Dealership was difficult to get in and out of for service. Found it too crowded. Called and left messages that were never returned. I expect to purchase a new kia next year. I would not use this dealership. More

by bonhambrenda5 Verified Customer Verified Customer

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Your signage is awful. It took me 15 minutes to figure out how to get to the service area. Drove in between new cars through a narrow path not knowing where I was going… se It took me 15 minutes to figure out how to get to the service area. Drove in between new cars through a narrow path not knowing where I was going… service person really nice, but it’s overall a very disorganized process with people standing in line to be attended. I suggest better signage and installing a device so people can pick numbers and wait in a seated area to be attended in each of the counters. More

by Dani Verified Customer Verified Customer

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Recall service, kept intouch, servicing was having a rough Monday morning, but still got me in and out super quick, just over an hour. My only gripe would be getting to and parking at the service dept. rough Monday morning, but still got me in and out super quick, just over an hour. My only gripe would be getting to and parking at the service dept. It's tricky. More

by Catgirlvabch Verified Customer Verified Customer

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Purchased vehicle here so I come for the free oil change and the mechanics know the car and the mechanics know the car More

by DPALMER_3 Verified Customer Verified Customer

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they are great -cocerned about customers. -------they were fast to make a future appt....................plus someone wanted to sell me a new car ---- -------they were fast to make a future appt....................plus someone wanted to sell me a new car ---- More

by RICHOCEAN9200 Verified Customer Verified Customer

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I was treated with respect and make everything went perfect . I did not make a mistake by buying a car from kia. perfect . I did not make a mistake by buying a car from kia. More

by DIANASMITH0 Verified Customer Verified Customer

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I felt that the service manager wasn’t trying to give me the best price for the 2 tires that they quoted me. I can’t believe that when I bought the car that they never informed me that I couldn’t leave my the best price for the 2 tires that they quoted me. I can’t believe that when I bought the car that they never informed me that I couldn’t leave my dog in the car and lock it at the same time. I will never buy another vehicle from you again. More

by stallard6988 Verified Customer Verified Customer

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