Rachael Kudej
Rachael Kudej at Premier Subaru
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Rachael Kudej | Page 2

Internet Parts Consultant

Premier Subaru

150 North Main Street (Rt.1)
Branford, CT 06405

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5.0
19 Reviews

Rachael joined our parts department as an Internet Parts Consultant, after 10 plus years in the industry as an auto mechanic. Rachael's love of automotive started from a very young age. "My dad owned a garage when I was growing up in Colchester and I worked there. This is where my passion for Automotive took off." Rachael took automotive and machine tool classes in school and then worked at a local shop in Norwich. Rachael loves making good relationships with her customers and helping out in any way that she can. She also restores old cars and trucks as a hobby, and loves going to car shows and races.

5.0

19 Reviews

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19 Reviews of Rachael Kudej

August 08, 2022

Dealership Rating
Employee Rating

Great experience leasing a 2022 Subaru Forester. Tim Harris (salesperson) was excellent from our first meeting to our delivery. Kept me informed all the way. Rodney (finance) completed the process s More

by andrew.serio
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Pomerleau, Rick Marino, Tim Harris , Steven Baglio, David Jones

Aug 11, 2022

Premier Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.

July 17, 2022

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Employee Rating

came in last minute near closing time on a friday desperate to repair a piece of trim that got ripped off as i misnavigated my turn and both sean and rachel were unbelievable! they hooked up the part More

by sandyp1230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shaun Daly

Jul 19, 2022

Premier Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

October 02, 2021

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Employee Rating

Great professionalism, customer service in buying a new car. Dealership is state of the art. More

by Gklippel70
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andi Vilches, Rick Marino, Tim Harris , Steven Baglio

Oct 04, 2021

Premier Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

March 27, 2021

Dealership Rating
Employee Rating

We came for a software update to our Outback 2020. It was a wonderful experience as always. Professional, kind, supportive and seamless from check in to check out. We LOVE Premier Subaru and the entire More

by Maria and Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Alvine, Johnny Rodriguez, Andi Vilches, Jack Basciano , Ted Astarita, Shaun Daly, Jamie Russo, Barbara Shaham, Neil Wetmore

Mar 29, 2021

Premier Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2020

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Employee Rating

Premier Subaru provided excellent service, with professionalism and support for us buying our first Outback! Jack Basciano went above and beyond in walking us through the process of financing our More

by Maria and Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andi Vilches, Jack Basciano , Ted Astarita, Shaun Daly, Barbara Shaham, Neil Wetmore

Dec 19, 2020

Premier Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

October 14, 2019

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Employee Rating

Rachael did everything she could to try and assist me I returned to this dealership out of desperation. I bought my car in 2014 and the very day that I took delivery, the rear-view mirror fell off. From 2 More

by karlj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 07, 2019

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Employee Rating

Beautiful experience Thank you bob Alvine??Pleasure to work with mike lucibello rick Marino and andi. Trustworthy and patient. Would highly recommend this dealership. The More

by Annrug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2019

Premier Subaru responded

Thank you for the 5 star review and recommendation ! We are so pleased to hear about your positive experience with the Premier Team. We appreciate your business and look forward to seeing you again in the future!

August 14, 2018

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Employee Rating

Parts Dept -Gregg Mattison is OUTSTANDING!!! I recently visited the parts & service department for some advice and the guys there were so cheerful and helpful. With my questions the others often More

by Bobbysubaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Calash, Shaun Daly, Gregg Mattison, John Williams

Aug 14, 2018

Premier Subaru responded

Bobby, We greatly appreciate your 5 star review , We are so pleased you had a positive experience with our parts and service department. Thank you for visiting Premier Subaru. We look forward to working with you again in the future!

April 30, 2018

Dealership Rating
Employee Rating

Subaru parts manager, Shaun Daly, GREAT!!! I visit this Subaru parts department for my original Subaru Outback 2001 parts. The manager Shaun Daly there is great and extremely knowledgeable. Oft More

by Bobbysubaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shaun Daly, Gregg Mattison

May 01, 2018

Premier Subaru responded

Thank you for the great rating, Bobby W. We are glad your visit to our dealership was a positive one. We truly appreciate your business, and look forward to seeing you back again in the future. Have a great day! Sincerely, Bob Alvine, President / GM

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