Rachael Mergott
Rachael Mergott at Crest Volvo Cars

Rachael Mergott | Page 5

Volvo Certified Finance Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
155 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

8 yrs, 9 mos

Languages Spoken

English English

4.9

155 Reviews

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155 Reviews of Rachael Mergott

April 29, 2025

Dealership Rating
Employee Rating

I went in knowing exactly what I was looking for. Daniel made the entire process fast and easy! A great experience overall!! More

by hrhine14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Carlos

Apr 30, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that Daniel was able to make the process quick and easy, especially since you came in knowing exactly what you wanted. It’s great to know everything went smoothly and that you had a great overall experience. We appreciate your feedback and hope you enjoy your new vehicle!

April 24, 2025

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We have had 3 Volvos and have been very pleased and especially love our service coordinator, Jordan Farmer More

by janlinderjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer, Billy Delgado , Jason Pickering

Apr 25, 2025

Crest Volvo Cars responded

Thank you for your continued loyalty and for sharing such kind words! It’s wonderful to hear that you’ve had great experiences with your Volvos and that Jordan Farmer has made a lasting impression as your service coordinator. We’re thrilled to know he’s provided the level of care and support you value—we’ll be sure to pass along your appreciation to him.

April 20, 2025

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Employee Rating

Very helpful Billy & Omar . Thanks for them . Volvo team they were good staff thanks Manjunathan Ramaswamy More

by manjurohith2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Stock, Billy Delgado , Ammar Hussain

Apr 22, 2025

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that Billy, Omar, and the entire Volvo team were able to assist you. We appreciate your feedback and are grateful for the opportunity to serve you. If you need anything else, feel free to reach out!

April 06, 2025

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Employee Rating

Everyone was helpful and courteous, even when I had my bulldog determination. Making the car buying experience enjoyable. We are first time new car buyers. Everyone was helpful when charging questions More

by vhubbard9
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Billy Delgado , Skye Warner

Apr 08, 2025

Crest Volvo Cars responded

Thank you for sharing your experience with us! We're thrilled to hear that our team made your first new car purchase an enjoyable one. It's great to know that everyone remained helpful and courteous. We're especially glad our team could support you through the process and provide clear answers to your charging questions. We truly appreciate your trust in us for such an important milestone, and we’re always here if you have more questions down the road.

April 01, 2025

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Employee Rating

Nick was amazing, love the new car! Would absolutely purchase my next car from Crest. More

by SLPALADINI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Lambert , Koffi Niamke

Apr 04, 2025

Crest Volvo Cars responded

Thank you for your great feedback! We're thrilled to hear that Nick provided an amazing experience and that you're loving your new car. We look forward to helping you with your next car purchase at Crest!

April 01, 2025

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Employee Rating

Excellent care and communication all around at Crest Volvo. We had a fantastic car buying experience from Ricardo and his GM Jason Pickering. I would certainly buy another vehicle at Crest, and recommen More

by jeremyv1602
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Riojas , Jason Pickering

Apr 03, 2025

Crest Volvo Cars responded

Thank you so much for your kind words! We’re thrilled to hear you had a fantastic car-buying experience with Ricardo and Jason. It’s always our goal to provide excellent care and communication throughout the process, and we’re so glad that was reflected in your experience. We look forward to serving you again in the future and truly appreciate your recommendation!

March 31, 2025

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As a repeat Volvo customer, I can confidently say that this dealership consistently exceeds expectations. From the moment you step onto the lot, the environment is welcoming and professional. The entire s More

by JODYLENDERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer, Gage Rucker

Apr 03, 2025

Crest Volvo Cars responded

Thank you for your continued trust in us! We're thrilled to hear that Gage and our team consistently exceed your expectations. Your loyalty means a lot to us, and we're so glad to know that our service and expertise have made each visit enjoyable. If you ever need anything, we’re always here to assist you!

March 18, 2025

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Employee Rating

Caden was very knowledgeable and helpful with our purchase. He responded to our inquiries in a very professional and timely manner. Skye was very patient in educating us with the features of the vehi More

by espy0927
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Bingham, Caden Leggett , Skye Warner

Mar 19, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We’re thrilled to hear that Caden and Skye were able to assist you so well. Providing professional and informative service is always our goal, and it’s great to know they helped make your purchase smooth and enjoyable. We appreciate your business and hope you’re loving your new vehicle!

March 18, 2025

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Employee Rating

Brandon is fantastic! He’s been instrumental in helping me with my last couple of vehicles. This is one of the reasons why I keep coming back. More

by MILLER.JOVI312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Bowen, Ally Gallagher

Mar 19, 2025

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that Brandon has provided such excellent service and helped make your vehicle experiences a great one. We truly appreciate your continued loyalty and look forward to assisting you with your future needs!

March 16, 2025

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Employee Rating

I leased a 2025 Volvo S60 T8 for my son who just earn his drivers license last week. This is his dream car and my family and I have to comfort of knowing that our “baby boy” will be driving the safest ca More

by Pick’s Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Jeremi Chapman, Madolyn McPhail, Max Caplin, Bryan Bingham, Caden Leggett , Terry Leggett, Jason Pickering, Skye Warner

Mar 19, 2025

Crest Volvo Cars responded

Thank you for sharing such a heartfelt review! We’re thrilled to hear that Greyson’s dream car is now a reality and that we were able to exceed your expectations. It’s great to know that Caden, Max, Madolyn, Skye, Bryan, and Jeremi all contributed to making this experience special. Your kind words about our team, including Managing Partner Jason Pickering, mean a lot to us. We take pride in providing top-notch service and a culture of care, and we look forward to continuing to support your family in the future.

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