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Rachael Mergott
Refer Me
84 Reviews
Dealership Experience
3 yrs, 9 mos
Industry Experience
6 yrs, 10 mos
Languages Spoken
English
84 Reviews
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84 Reviews of Rachael Mergott
March 16, 2023
Everyone was genuinely nice and respectful. It was a pleasure to meet everyone. The entire process was very enjoyable It was a pleasure to meet everyone. The entire process was very enjoyable More
by gloria.nero
Other Employees Tagged: Madolyn McPhail, Max Caplin, Ally Gallagher
Helpful 
March 15, 2023
An excellent and enjoyable experience, from start to finish. Gage was great on the internet sales front, and the entire staff I dealt with were great. finish. Gage was great on the internet sales front, and the entire staff I dealt with were great. More
by bill.lowrey
Other Employees Tagged: Madolyn McPhail, Gage Rucker, Koffi Niamke
February 16, 2023
UPDATE: The dealer principal, Jason, got involved after this review was posted and immediately offered to purchase the vehicle back with no questions asked. I purchased a sign unseen 2021 Certified Pre this review was posted and immediately offered to purchase the vehicle back with no questions asked. I purchased a sign unseen 2021 Certified Pre-Owned XC90 From Crest. I wired the cash, and arranged to pick the car up ONE WEEK after I paid, because I live 3 hours away. I booked a $150 ride to Frisco. Upon pickup I noticed the car wasn't detailed. I was shocked, but didn't have time to wait for them to clean anything. I had to get in the car immediately to drive back to Austin for meetings and kid pickup. THE CAR SMELLED LIKE SMOKE. There were ash marks near the windows, ashes in the cup holders, ash trays, and console. I asked the salesperson he said "i didn't smell anything or look closely". Sam the "general manager" wants to haggle about cleaning fees and "if you were close I would fix it"....NEVER did Sam offer a solution, rather asked me to fix the problem and I will reimburse you up to $300. I have no recourse, cant return the car, cant do anything except smell musty, stale, cheap cigarette smell in my 50K used car. Boo More
by matthaney
Other Employees Tagged: Max Caplin, Jason Pickering , Sam Hilou
February 08, 2023
Recently purchased a used vehicle Crest Volvo Cars. If you need a car stop by and see Emely! She was great! Emely was patient, friendly, knowledgeable, helpful and personable. Crest Volvo Cars has a gr If you need a car stop by and see Emely! She was great! Emely was patient, friendly, knowledgeable, helpful and personable. Crest Volvo Cars has a great team. More
by reormsby
Other Employees Tagged: Emely Moctezuma
January 27, 2023
They were very attentive to everything. We left feeling very happy and comfortable with our new car and with Crest Volvo. We left feeling very happy and comfortable with our new car and with Crest Volvo. More
by Jamie Edman
Other Employees Tagged: Mike Stock , Duncan McPhail, Paul Tseng
December 22, 2022
Great customer service from beginning to end. The sales person, finance, and management were awesome to work with. I would definitely purchase my next car from this dealership. The sales person, finance, and management were awesome to work with. I would definitely purchase my next car from this dealership. More
by Inferno
Other Employees Tagged: Barry Pinlac , Duncan McPhail
November 20, 2022
It was a great experience. No pressure at all. They made the process effortless. I will definitely recommend this dealership. No pressure at all. They made the process effortless. I will definitely recommend this dealership. More
by SB
Other Employees Tagged: Locke Reynolds
August 24, 2022
Super easy process. Started on line and picked up the car the next day. In total with test drive maybe spent hour and half in the dealership. Brandon was amazing to w Started on line and picked up the car the next day. In total with test drive maybe spent hour and half in the dealership. Brandon was amazing to work with. Very responsive and made a point to explain details about the car. As well as the finance manager. She was great too. This has been the smoothest car buying experience I have ever had. More
by rr.september.2011
Other Employees Tagged: Brandon Bowen , Jimmy Crosby
August 08, 2022
Mike Stock was extremely professional courteous thoughtful and made the entire process easy. I would highly recommend this dealership for anyone who expects more from a dealership. They earned my b thoughtful and made the entire process easy. I would highly recommend this dealership for anyone who expects more from a dealership. They earned my business. More
by K Wynn
Other Employees Tagged: Mike Stock
Dealership Inventory (338 Vehicles)
2024 Volvo XC90 Recharge Plug-In Hybrid
new
Crystal White exterior
Automatic
All-wheel Drive
