Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Rachel Aguilar
Rachel Aguilar at Russ Darrow Honda

Rachel Aguilar

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
89 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

5 yrs, 3 mos

Languages Spoken

American Sign Language American Sign Language

4.9

89 Reviews

Write a Review

90 Reviews of Rachel Aguilar

June 18, 2025

Dealership Rating
Employee Rating

Best service representative ever had at honda. Thank you very much for taking care of me.My name is glover morgan More

by POPHLMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Matthews, Gerald Johnson, Mike Graat, Zach Gresbach

Report | Print

June 17, 2025

Dealership Rating
Employee Rating

Feel like I'm repeating myself but once again the service was great and once again Rachel was great. Also again Jay was available over the phone before appointment to go over what was needed to be done. The More

by davesi98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Christopher Berger

Report | Print
Jun 17, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

June 16, 2025

Dealership Rating
Employee Rating

Always great service at this location The service reps are great. I recommend bringing your vehicle here More

by NO-EMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Alondra Sandoval, Jonathan Stein, Christopher Berger, Aleiah Brown, Adriana Perez, Yazen Saleh, Zach Gresbach, Cruz Drahonovsky

Report | Print
Jun 17, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

June 15, 2025

Dealership Rating
Employee Rating

I will not be going back again for any of my vehicle service or repairs by More

by Sandfloren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alondra Sandoval, Yazen Saleh, Joe Winklepleck

Report | Print

June 13, 2025

Dealership Rating
Employee Rating

I've always had a friendly,helpful and professional experience with Darrow Honda. I will tell anyone that More

by lindablue5568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval, Maddie Wojciechowski

Report | Print
Jun 15, 2025

Russ Darrow Honda responded

It has been a pleasure serving you, Linda. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

June 02, 2025

Dealership Rating
Employee Rating

Then a nice job thank you will bring my car back to them next time thanyou More

by DONZPLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown, Zach Gresbach

Report | Print
Jun 02, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

May 30, 2025

Dealership Rating
Employee Rating

Such a courteous staff, not pushy. Did not keep us waiting extremely long. Thank you More

by mepritch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 30, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

May 29, 2025

Dealership Rating
Employee Rating

Great service. Knowledgeable writers. They are the only dealership to service my SUV and the only ones I trust. Keep up the good work! More

by Xxlharley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Matthews, Jonathan Stein, Miguel Cruz, Gerald Johnson, Niko Wynn Beavers, Li Xiong

Report | Print
May 29, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

May 23, 2025

Dealership Rating
Employee Rating

Tried to sell me stuff I didn’t need, like an oil change with 40% oil life left and new tires when tread was at 5 and only 21,000 miles on the vehicle. More

by vdaniels1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
May 27, 2025

Russ Darrow Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. George Matthews george.matthews@russdarrow.com

May 22, 2025

Dealership Rating
Employee Rating

Excellent service from start to finish! Rachel did a great job of explaining options, scheduling service and communication throughout. More

by KRISTEN.L.CHAMBERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 22, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

1
2
...
9

Dealership Inventory (109 Vehicles)

used 2019 Jeep Wrangler Unlimited car, priced at $23,999
2019 Jeep Wrangler Unlimited
used
Mojito! Clearcoat exterior
Automatic
Four-wheel Drive
$23,999
View Details
used 2024 Buick Enclave car, priced at $35,095
2024 Buick Enclave
used
Cherry Red Tintcoat exterior
Automatic
All-wheel Drive
$35,095
View Details
used 2023 Honda Ridgeline car, priced at $32,999
2023 Honda Ridgeline
used
Crystal Black Pearl exterior
Automatic
All-wheel Drive
$32,999
View Details
used 2023 GMC Acadia car, priced at $29,100
2023 GMC Acadia
used
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
$29,100
View Details
used 2023 Honda CR-V car, priced at $31,589
2023 Honda CR-V
used
Lunar Silver Metallic exterior
CVT
All-wheel Drive
$31,589
View Details
used 2019 Honda CR-V car, priced at $26,155
2019 Honda CR-V
used
Platinum White Pearl exterior
CVT
All-wheel Drive
$26,155
View Details
View All Inventory