Rachel Alvey
Rachel Alvey at Tom Clark Auto Park

Rachel Alvey | Page 10

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.9
224 Reviews
4.9

224 Reviews

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224 Reviews of Rachel Alvey

May 31, 2025

Dealership Rating
Employee Rating

Clean facilities with appropriate refreshments. The checkin, checkout was quick. This is my second time and the experience was consistent. More

by vsharma74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We appreciate your kind words about our clean facilities and quick check-in and check-out process. It's great to hear that your experience has been consistent during both visits to James Wood Chevrolet Denton. We look forward to seeing you again for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

May 31, 2025

Dealership Rating
Employee Rating

$1300 to fix a check engine light and one other sensor. Check engine light is still on. More

by Sherri4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 02, 2025

Tom Clark Auto Park responded

Thank you for sharing your experience. We understand how disappointing it is to invest in a repair and still see the original issue persist. Your feedback about the outcome of the service visit will be reviewed by the team at James Wood Chevrolet Denton. If you'd like to provide additional details, please contact us directly. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

May 30, 2025

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Employee Rating

Professional, kind, courteous, and knowledgeable, Rachel is an asset to James Wood. I will continue to work with her. More

by CINDYWIRZ
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 31, 2025

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Rachel at James Wood Chevrolet Denton. Her professionalism and knowledge truly do make a difference. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 29, 2025

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Employee Rating

Taylor got me in quick, documenting my woes. She quickly arranged for me to get a ride home. The next day, I was picked up at my house, driven back to James Wood, where Taylor went over the work More

by RLHOFER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

May 31, 2025

Tom Clark Auto Park responded

Thank you for your fantastic review! We’re thrilled to hear about your positive experience with us at James Wood Chevrolet Denton. It’s wonderful to know that Taylor was able to assist you efficiently and ensure everything went smoothly. We appreciate your kind words and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 27, 2025

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Employee Rating

James Wood is a very good Dealership, it has very good customer service and people. More

by martin.gonzales7
Workmanship
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Service Communication
Recommend Dealer
Yes
May 28, 2025

Tom Clark Auto Park responded

Thank you, Martin! We really appreciate your positive feedback about James Wood Chevrolet Denton and our customer service. It’s our goal to ensure a great experience for our customers. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

May 26, 2025

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Employee Rating

Good services Gavynn advisor he’s the best nice people and the services fast and good price More

by jsalazar_84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Gavynn and found our services to be fast and fairly priced. At James Wood Chevrolet Denton, we take pride in our team and the care we provide to our customers. The team looks forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

May 26, 2025

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Employee Rating

First time I took my vehicle to Cadillac service and quality of service was exactly as expected More

by JSANCHEZ5449
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Franklin Wood

May 26, 2025

Tom Clark Auto Park responded

Thank you for your positive feedback! We're glad to hear that your first experience with our service at James Wood Chevrolet Denton met your expectations. We strive to provide quality service to all our customers. We look forward to seeing you again for your future service needs! Sincerely, James Wood AutoPark Management | 940-591-9663

May 25, 2025

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Employee Rating

The service was very slow. My husband had a 7 AM appointment to get new tires and a front end alignment on my car and it took longer than expected. It took over 3 hours and my More

by LTHPEEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand that the wait time for your husband's appointment for new tires and a front end alignment at James Wood Chevrolet Denton was longer than expected, and that it impacted his work schedule. We appreciate your feedback and aim to provide timely service. If you would like to discuss this further, please feel free to reach out. We hope to better serve you in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 23, 2025

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Employee Rating

Great service as always and kept us updated. Will be back again! Thank you for taking great care of us and the car. More

by JOSHRICH427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: London

May 23, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and that we kept you updated throughout your visit. At James Wood Chevrolet Denton, we always strive to take great care of our customers and their vehicles. We look forward to welcoming you back again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

May 18, 2025

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Employee Rating

Pleasant. Able to work in repair on same day. Been a loyal customer for years. More

by JHYEAROUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We truly appreciate your loyalty over the years and are glad to hear that we could accommodate your repair needs on the same day. It’s our goal at James Wood Chevrolet Denton to provide exceptional service. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

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