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Rachel Alvey
Rachel Alvey at Tom Clark Auto Park

Rachel Alvey | Page 6

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.9
224 Reviews
4.9

224 Reviews

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224 Reviews of Rachel Alvey

August 27, 2025

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Employee Rating

Working with Rachael is always a pleasure. She is very knowledgeable and works hard at customer service More

by JIMNORMANBUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2025

Tom Clark Auto Park responded

Thank you for your kind words, Jim! We truly appreciate your feedback about Rachael and the great service she provides. At James Wood Chevrolet Denton, we strive to ensure our customers have an excellent experience. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 21, 2025

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I was very impressed with James Wood Cadillac service. I took my car in at 10:15am and got a text that it was ready 2 hours later. More

by lruct1
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2025

Tom Clark Auto Park responded

Thank you for your review! We’re thrilled to hear you were impressed with the service at James Wood Chevrolet Denton. It’s great to know we could get your car ready promptly. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 19, 2025

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Rachel provided excellent customer service over the phone and made my appointment seamless. The fact that she was able to accommodate pick up and drop off loaner car and return of my car to my home, made lif More

by KGFLORENCE2016
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2025

Tom Clark Auto Park responded

Thank you! We’re thrilled to hear about your positive experience with our team at James Wood Chevrolet Denton. It’s great to know that Rachel was able to provide excellent service and make your appointment seamless, especially with the loaner car accommodation. We appreciate your kind words and look forward to assisting you and your family again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 18, 2025

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This is a great place to purchase a vehicle. Service department treats customers with excellent care and provide excellent services to ensure their vehicle runs great at all times. More

by ursmitty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donny Sides , Cole

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Aug 19, 2025

Tom Clark Auto Park responded

Thank you for your review! We at James Wood Chevrolet Denton truly appreciate your feedback about our service department. Our team is dedicated to providing excellent care and ensuring your vehicle runs smoothly. We look forward to serving you again. Sincerely, James Wood AutoPark Management | 940-591-9663

August 15, 2025

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Employee Rating

Racheal was very helpful and was communicating with me during the entire service process. She also helped me get a loaner. More

by shankarworks
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Workmanship
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Recommend Dealer
Yes
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Aug 15, 2025

Tom Clark Auto Park responded

Thank you for your feedback! We’re happy to know that Racheal provided you with great service and support throughout the process at James Wood Chevrolet Denton. We strive to ensure our customers have a smooth experience. We look forward to seeing you again. Sincerely, James Wood AutoPark Management | 940-591-9663

August 14, 2025

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Rachel is very knowledgeable, Courteous, and keeps me up-to-date every step of the way. More

by ANDYM2050
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Doug Spivey, Gavynn Norris, Taylor Adams , Franklin Wood, DeeAnn Potendyk 5 stars! Best sales person ever. Let’s just say I am 75 years old and I have worked with many.

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Aug 15, 2025

Tom Clark Auto Park responded

Thank you for your kind words, Andy! We're pleased to hear about your positive experience with Rachel at James Wood Chevrolet Denton. Her dedication to keeping you informed is truly appreciated. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 08, 2025

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The staff at James Wood Cadillac are polite and friendly. I went to the customer lounge while waiting for my car and it was clean and comfortable and stocked with drinks and snacks. I appreciate the service More

by Mbostick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole was great!

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Aug 09, 2025

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We’re glad to hear that you found our staff at James Wood Chevrolet Denton to be polite and friendly. It's great that you enjoyed our comfortable customer lounge and appreciated our service specials. We're glad you received a complimentary car wash as well! We look forward to serving you again on your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

August 07, 2025

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Employee Rating

Excellent service department. Always accommodating and friendly. Rachel is great to work with. Would definitely recommend James Wood for service or a new car! More

by TRENAPOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're happy to hear that you had an excellent experience with our service department and found Rachel great to work with. We appreciate your recommendation and look forward to assisting you again at James Wood Chevrolet Denton, whether for service or a new car! Sincerely, James Wood AutoPark Management | 940-591-9663

August 07, 2025

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Employee Rating

Every interaction I have had with this dealership has exceeded my expectations. Rachel was so wonderful to work with, and she went above and beyond to make sure I was well taken care of. Even though th More

by Mathemagicians
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2025

Tom Clark Auto Park responded

Thank you for your review! We're happy to hear that every interaction with James Wood Chevrolet Denton has exceeded your expectations. It's great to know that Rachel provided you with exceptional service, and we appreciate your willingness to travel for your needs. We look forward to seeing you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

August 01, 2025

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Employee Rating

All were very professional and helpful fixed my problem fast. The driver that carried me home was a great driver and very pleasant. More

by BEVANNSTREETY
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew, Robert Cook, Taylor Adams , Jared Laska, Franklin Wood

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Aug 07, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re thrilled to hear that our team at James Wood Chevrolet Denton was professional and helpful in addressing your needs quickly. It's great to know that your driver also made your experience pleasant. We truly appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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