Rachel Collins
Rachel Collins at RBM of Alpharetta

Rachel Collins

Finance Manager

RBM of Alpharetta

345 McFarland Parkway
Alpharetta, GA 30004

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5.0
169 Reviews
5.0

169 Reviews

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169 Reviews of Rachel Collins

June 03, 2025

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Employee Rating

Linda Luu was great to work with, so was Rachel both very courteous and professional. Linda even started the delivery process because Martin was tied up with another customer. Linda and Martin both know a lo More

by cscalici
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Martin Hina, Linda Luu

Jun 04, 2025

RBM of Alpharetta responded

Hello Valued Guest, Thank you for your kind words! We’re so glad to hear that Linda, Rachel, and Martin provided such courteous, knowledgeable, and professional service. We appreciate you recognizing Linda’s extra effort during the delivery process and are grateful for your recommendation. We look forward to welcoming you back to RBM of Alpharetta in the future! Kind Regards, Your Friends and Family at RBM of Alpharetta

June 03, 2025

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debi and nick cardella walking into rbm alpharetta is like coming to visit family.Jeff Twiggs has been our sales professional for many years and many cars.He is kind caring knowledgeable and always liste More

by debicardella3
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Twiggs, Martin Hina

Jun 04, 2025

RBM of Alpharetta responded

Thank you, Debi and Nick, for such a touching and thoughtful review. It means the world to us that walking into RBM of Alpharetta feels like visiting family — that’s exactly the kind of experience we hope to create. Jeff, Peter, Rachel, and our entire team are honored to have earned your trust over the years. We’re truly grateful for your continued loyalty and kind words, and we look forward to being here for you for many more vehicles to come. Ten stars right back at you! All the best, Your Friends and Family at RBM of Alpharetta

Jun 04, 2025

debicardella3 responded

Rbm and Jeff have definitely earned ten stars and we as always will recommend you to our friends and family .

June 01, 2025

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I just bought my new Mercedes today and had an awesome experience with Lori Mohr! She came highly recommended by my friend, who bought a car from her just yesterday—and now I know why. Lori is incredibly More

by Cody Smith
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Brennan, Martin Hina, Lori Mohr , David in finance

Jun 02, 2025

RBM of Alpharetta responded

Hello Cody, Thank you for the wonderful review! We’re thrilled to hear that Lori and David made your car-buying experience so smooth, relaxed, and enjoyable. Lori’s knowledge and genuine approach, paired with David’s friendly and efficient support, truly make a great team. We appreciate your trust—and your friend’s recommendation—and we’re so glad you chose RBM of Alpharetta. Enjoy your new Mercedes! All the best, Your Friends and Family at RBM of Alpharetta

May 31, 2025

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Best car buying experience I’ve ever had. The entire process was smooth and I was in and out in about an hour. Love that! More

by jaredthivener
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Reza Azizi, Martin Hina

May 31, 2025

RBM of Alpharetta responded

Hello Jared, Thank you for the fantastic feedback! We’re thrilled to hear this was your best car-buying experience and that the process was quick and seamless. Enjoy your new vehicle — we appreciate your business and hope to see you again in the future! All the best, Your Friends and Family at RBM of Alpharetta

May 15, 2025

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Fantastic quick communication from Linda Luu. Simple painless deal point negotiations. Simple fast deal closing with Rachel. There cannot be an easier or quicker way to purchase a car anywhere! More

by johnnyferrari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Luu

May 21, 2025

RBM of Alpharetta responded

Hello John, Thank you for your kind words! We're so glad to hear that Linda and Rachel made your car-buying experience fast, simple, and seamless. Providing efficient and transparent service is always our goal, and it’s great to know we delivered. Enjoy your new vehicle, and we look forward to serving you again in the future! All the best, Your Friends and Family at RBM of Alpharetta

May 13, 2025

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My purchase of a 2024 Sprinter cargo van from Sheaffer was an outstanding, pleasant experience. I felt very valued as a customer. Sheaffer was professional, friendly, courteous, knowledgeable, and caref More

by Bhill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2025

RBM of Alpharetta responded

Hello Valued Guest, Thank you for your wonderful feedback! Sheaffer is delighted to hear that you felt valued and supported throughout your purchase experience. We’re glad he could assist with all the details and help you get set up with Mercedes me. Your satisfaction means a lot to us, and we’re here to support you whenever you need. Welcome to the Mercedes family! All the best, Your Friends and Family at RBM of Alpharetta

May 11, 2025

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I recently purchased a Mercedes GLC E350 from RBM of Alpharetta and had the pleasure of working with Lori Mohr as my sales representative. From the moment I arrived, Lori made the entire experience smoo More

by dita
Recommend Dealer
Yes

Other Employees Tagged: Lori Mohr

May 20, 2025

RBM of Alpharetta responded

Hello Dita, Thank you for taking the time to share such a wonderful experience! We’re thrilled Lori was able to provide you with a smooth, efficient, and truly personalized buying journey. Her dedication—especially going above and beyond with your busy schedule—exemplifies the level of service we’re proud to offer at RBM of Alpharetta. We’re honored to have earned your recommendation and wish you many enjoyable miles in your new Mercedes GLC 350! All the best, Your Friends at RBM of Alpharetta

May 09, 2025

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The team at RBM of Alpharetta makes buying a car a simple and enjoyable process. I have had the pleasure of buying multiple cars from Bill Favini. Bill is a true professional who will listen to your needs a More

by dsimic410
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Recommend Dealer
Yes
May 09, 2025

RBM of Alpharetta responded

Hello Mr and Ms Simic, Thank you for sharing your experience! We’re so glad to hear that Bill made your car-buying process simple and enjoyable. His commitment to understanding your needs and helping you find the perfect car is exactly what we strive for at RBM of Alpharetta. We appreciate your continued trust in Bill and our team, and we look forward to assisting you with your future vehicle needs! All the best, Your Friends at RBM of Alpharetta

May 04, 2025

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My husband and I just leased a Mercedes EV from RBM of Alpharetta. Our experience with the whole process was a pleasure. We are fortunate to have randomly chosen to work with Kyle Edson as our sales manag More

by Chitra Bobba
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Edson, Mary Brown

May 07, 2025

RBM of Alpharetta responded

Hello Chitra, Thank you for such a thoughtful and heartfelt review. We’re so glad you chose RBM of Alpharetta and had the chance to work with Kyle—he truly embodies the integrity, care, and professionalism we strive for every day. Your words about his genuine approach and people-first attitude mean the world to us, and we’re thrilled that this experience stood in such positive contrast to your past. Congratulations on your new EV, and we’re honored to have earned your trust. We’ll be sure to share your kind feedback with Kyle and the team! All the best, Your Friends and Family at RBM of Alpharetta

May 04, 2025

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It was an absolute pleasure to work with Britt in choosing the appropriate vehicle for myself. He was patient with us and did not mind explaining or clarifying any questions we had. We came across a More

by Hibah.B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Britt L. Kaminsky

May 07, 2025

RBM of Alpharetta responded

Hello Hibah, Thank you for such a heartfelt and beautifully written review. We’re truly honored by your kind words and thrilled to hear that Britt provided the patience, professionalism, and genuine care you needed throughout your journey. His calm approach and commitment—even when the process hit a bump—are exactly what we hope every guest experiences at RBM of Alpharetta. It means so much to know that after visiting multiple dealerships, Britt stood out as someone you could trust and count on. We’ll be sure to share your praise with him, and we’re grateful to have earned your confidence and recommendation. Congratulations on your new Mercedes! All the best, Your Friends and Family at RBM of Alpharetta

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