Rachel Collins

The sales representatives were wonderful. They were very helpful and caring. They really worked with me to make sure I was comfortable and at ease with the vehicle. They worked with me on pri They were very helpful and caring. They really worked with me to make sure I was comfortable and at ease with the vehicle. They worked with me on pricing the vehicle. They checked on two vehicles for me to drive & be sure. Kyle was extremely helpful during the process. He helped with the minor details. He was always thanking me for choosing Mercede.Lori Mohr was terrific. She was very helpful and caring with all dealings. I liked her a not.She was so personable.Good experience at Alpharetta Mercedes..I was pleased. More

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Linda Luu was great to work with, so was Rachel both very courteous and professional. Linda even started the delivery process because Martin was tied up with another customer. Linda and Martin both know a lo courteous and professional. Linda even started the delivery process because Martin was tied up with another customer. Linda and Martin both know a lot about the vehicles, I would recommend this dealership to others. More

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debi and nick cardella walking into rbm alpharetta is like coming to visit family.Jeff Twiggs has been our sales professional for many years and many cars.He is kind caring knowledgeable and always liste like coming to visit family.Jeff Twiggs has been our sales professional for many years and many cars.He is kind caring knowledgeable and always listens to what we want without any pressure.The entire team Peter Levy Rachel in finance and most of all Jeff Twiggs are the only place we would ever purchase our vehicles from.If you want an experience a relationship with your dealership and sales professional go to r m alpharetta ask for Jeff and he will be like a family member .Thanks Jeff for taking care of us for many years we appreciate you so very much .Wish i could give a ten star⭐️ More

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I just bought my new Mercedes today and had an awesome experience with Lori Mohr! She came highly recommended by my friend, who bought a car from her just yesterday—and now I know why. Lori is incredibly experience with Lori Mohr! She came highly recommended by my friend, who bought a car from her just yesterday—and now I know why. Lori is incredibly knowledgeable, patient, and made the whole process smooth and stress-free. She’s also just a fun, down-to-earth person who made the experience genuinely enjoyable. Big thanks as well to David in Finance—he was friendly, funny, and made the paperwork feel easy and relaxed. If you’re in the market for a Mercedes, go see Lori and David. You’ll be glad you did! More

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Best car buying experience I’ve ever had. The entire process was smooth and I was in and out in about an hour. Love that! The entire process was smooth and I was in and out in about an hour. Love that! More

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Fantastic quick communication from Linda Luu. Simple painless deal point negotiations. Simple fast deal closing with Rachel. There cannot be an easier or quicker way to purchase a car anywhere! Simple painless deal point negotiations. Simple fast deal closing with Rachel. There cannot be an easier or quicker way to purchase a car anywhere! More

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My purchase of a 2024 Sprinter cargo van from Sheaffer was an outstanding, pleasant experience. I felt very valued as a customer. Sheaffer was professional, friendly, courteous, knowledgeable, and caref was an outstanding, pleasant experience. I felt very valued as a customer. Sheaffer was professional, friendly, courteous, knowledgeable, and carefully went through all the details of my van. He was very helpful in pairing my phone and activating my Mercedes me ID when I was unable to do so myself. I am a very satisfied customer! More

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I recently purchased a Mercedes GLC E350 from RBM of Alpharetta and had the pleasure of working with Lori Mohr as my sales representative. From the moment I arrived, Lori made the entire experience smoo Alpharetta and had the pleasure of working with Lori Mohr as my sales representative. From the moment I arrived, Lori made the entire experience smooth, efficient, and genuinely enjoyable. I came to the dealership knowing exactly which vehicle I wanted and was hoping for a streamlined, no-hassle buying process. Lori delivered just that. She was incredibly friendly, professional, and informative, making sure I had the opportunity to test drive the specific car I was interested in. What stood out most was Lori’s flexibility and commitment. With my demanding work schedule, I needed to move quickly, and she went above and beyond to accommodate me—even coming in on her day off to finalize the release of the vehicle. That level of dedication and customer service is rare and truly appreciated. I highly recommend RBM of Alpharetta and especially Lori Mohr if you're looking for a seamless car-buying experience with someone who genuinely puts the customer first. More

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The team at RBM of Alpharetta makes buying a car a simple and enjoyable process. I have had the pleasure of buying multiple cars from Bill Favini. Bill is a true professional who will listen to your needs a and enjoyable process. I have had the pleasure of buying multiple cars from Bill Favini. Bill is a true professional who will listen to your needs and requirements and will help you purchase the “ right” car, not just any car. More

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It was an absolute pleasure to work with Britt in choosing the appropriate vehicle for myself. He was patient with us and did not mind explaining or clarifying any questions we had. We came across a choosing the appropriate vehicle for myself. He was patient with us and did not mind explaining or clarifying any questions we had. We came across a bump in the process of purchasing the suv because we needed to break our current lease with Honda and he was calm and understanding. He didn't get frustrated that we had just spent two hours with him and in the end we needed to go back to Honda. He followed up with us and walked us through the process of breaking our lease. And we then returned to Mercedes and made sure we continued our process with him. He is a true gem and gentleman. I truly wish many men this generation would take some lessons from him. He is pure class and kindness. I one hundred percent recommend anyone to run not walk to him for their next purchase from Mercedes. We toured five different high end vehicle brands and came across many salesmen. And only one our two were patient and knowledgeable. But Britt hit a home run. He blew them all out of the park. More

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