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Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal | Page 82

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.8
851 Reviews
4.8

851 Reviews

Write a Review

Dealership Experience

10 yrs, 3 mos

Industry Experience

10 yrs, 3 mos

851 Reviews of Rachel Goal

March 27, 2026

Dealership Rating
Employee Rating

Upon arrival for scheduled service, my vehicle went to the garage immediately. Rachel is a pleasure to work with. She is customer focused, professional and kept me informed while service was being perform More

by JEFF34292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2026

Kia of Port Charlotte responded

Thank you for the five-star review and for sharing details of your Kia Sorento service experience. We’re glad your vehicle received prompt attention and that Rachel’s professionalism and regular updates made your visit smooth.

March 10, 2026

Dealership Rating
Employee Rating

great service and knowledgeable staff. Thanks for he drive service to the shopping center. H ewas great More

by ldurand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2026

Kia of Port Charlotte responded

It’s great to hear our team’s expertise and the drive service to the shopping center added convenience to your visit. Rachel is pleased to have helped. Thank you for letting us service your Kia Telluride.

March 04, 2026

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Employee Rating

Friendly, communicative with what’s going on with the vehicle, & goes over everything with you to make sure you understand what your paying for. More

by pariswilliams2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams, Aja Gordon, Kelmardo Falconer, Donte Anderson, James Fragoso, Mike Ferguson, Anthony Garcia, Anthony Estevez, Ron Munday

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Mar 04, 2026

Kia of Port Charlotte responded

Thank you for highlighting our team’s clear communication during your Mercedes-Benz C-Class service. We’re glad we could walk you through every detail so you felt confident in what you’re paying for. We look forward to assisting you at your next visit.

March 03, 2026

Dealership Rating
Employee Rating

Ron is a guy who works in service. Was good about updating and telling the technician to hurry up with my vehicle. More

by The best technician
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams, Maria Trillas, April Huylebroeck, Shaun Muskevitsch, Dominic Pappalardo, Garfield Scarlett, Trent Thurber, Ron Munday

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Mar 03, 2026

Kia of Port Charlotte responded

Thank you for the five-star review. We’re glad Ron kept you informed and worked with our technicians to get your service done promptly. We appreciate you trusting your Kia to our team.

February 15, 2026

Dealership Rating
Employee Rating

I’m so happy I bought my car from here. Thank you so much for the excellent service. I will always get my cars from Kia. More

by briannaolasin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged:

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Feb 15, 2026

Kia of Port Charlotte responded

Your kind words about your Sorento purchase and service truly brighten our day. We’re honored that you’ll turn to Kia for your future vehicles. If there’s anything else you need, feel free to stop by.

January 25, 2026

Dealership Rating
Employee Rating

Always a good experience. Staff has always been pleasant and professional. Waiting area for service is comfortable. More

by Shaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Lobos

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Jan 25, 2026

Kia of Port Charlotte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kia of Port Charlotte!

January 22, 2026

Dealership Rating
Employee Rating

The dealership and service advisor were wonderful to deal with. Will be going back again for service. More

by sporfidio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 22, 2026

Kia of Port Charlotte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 18, 2026

Dealership Rating
Employee Rating

Provide good service and quick turn around time on getting serviced. Courtesy ride was exceptional! More

by walcottmarie960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 18, 2026

Kia of Port Charlotte responded

Thanks for sharing about your experience with Kia of Port Charlotte. We appreciate your business and hope to see you again soon!

January 17, 2026

Dealership Rating
Employee Rating

Always receive great service at the dealership. Have purchased three new cars from them over years and have always been happy. More

by badsdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 17, 2026

Kia of Port Charlotte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 17, 2026

Dealership Rating
Employee Rating

Always do our major mileage work here before heading home to Michigan for the long drive. More

by c_baumeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin

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Jan 17, 2026

Kia of Port Charlotte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Kia of Port Charlotte, we look forward to having you as a valued customer for many years to come!

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