Rachel Riggs | Page 8

Rusty Wallis VW in Garland is excellent! Professional, friendly, thorough, great communication and timely during my service visit. I have used this service department many times and am alway Professional, friendly, thorough, great communication and timely during my service visit. I have used this service department many times and am always pleased! More

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Quick turnaround for a factory recall on my 2020 Atlas CrossSport. Great customer customer service. 👍🏼 CrossSport. Great customer customer service. 👍🏼 More

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Rachel is amazing went beyond to help me and answered all my questions. Staff is incredibly nice and polite. I will come back in the future to get my car fixed. I recommend. Thanks Rachel and Rusty Wallis VW my questions. Staff is incredibly nice and polite. I will come back in the future to get my car fixed. I recommend. Thanks Rachel and Rusty Wallis VW More

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Great customer service. Professional and quick service. I was treated like a family member . We have 4 cars and I will only take them to Rusty Wallis Volkswagen Professional and quick service. I was treated like a family member . We have 4 cars and I will only take them to Rusty Wallis Volkswagen More

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Aaron Allison (Service Director), Rachel, and Brock always take care of me and provide me with world-class service. Aaron and her team go above and beyond for me on every visit. I observed othe always take care of me and provide me with world-class service. Aaron and her team go above and beyond for me on every visit. I observed other customer interactions with the service team and customers. Seeing how well the service department takes care of its customers was fantastic. Service centers at dealerships are often customer pain points, but not at Rusty Wallis VW because of how Aaron runs the service center. Thank you, Aaron and team, for another pleasant visit! More

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Ted was my service writer and did a great job. My actual bill was a lot less than the estimate. That is rare and good news. My actual bill was a lot less than the estimate. That is rare and good news. More

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Great people and management team , no delay , very honest, they make me feel very important honest, they make me feel very important More

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Timely service, fair prices. They listen to what you are saying. Nice waiting area and they wash your car. They listen to what you are saying. Nice waiting area and they wash your car. More

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The service center did a full inspection on a vehicle we were prepared to buy from another person. The communication was amazing they even sent a video of what they found and walked through everything I was were prepared to buy from another person. The communication was amazing they even sent a video of what they found and walked through everything I was doing to through everything I was very impressed! More

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As has been the case for many years now, the service department is always prompt, courteous and helpful in its efforts to provide quality service a nd repairs. This is a major factor in my decision to c department is always prompt, courteous and helpful in its efforts to provide quality service a nd repairs. This is a major factor in my decision to continue as a repeat buyer with Rusty Wallace VW. More

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