Rachel Rininger

Customer service was great! While I waited for my oil change to be completed, I got my nails done. It was a great experience. While I waited for my oil change to be completed, I got my nails done. It was a great experience. More

by brefields19 Verified Customer Verified Customer

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An improvement opportunity is to keep the customer informed about the status of the process and avoid unnecessary waiting time or to give the customer the option to leave and return later to pickup th informed about the status of the process and avoid unnecessary waiting time or to give the customer the option to leave and return later to pickup the car. More

by cadu_zalla Verified Customer Verified Customer

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Rachel is absolutely outstanding! ! The entire service department, and check out with Janey is outstanding as well!! Thank you to the Best Team on the Planet, and to Tim Lally!! ! The entire service department, and check out with Janey is outstanding as well!! Thank you to the Best Team on the Planet, and to Tim Lally!! More

by TVANHOUTEN Verified Customer Verified Customer

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Keep up the good work your team is doing for customers needing service and repairs. needing service and repairs. More

by RICK6419 Verified Customer Verified Customer

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Tim lally Chevrolet has been a great experience from sales to the service team. I’ve never experienced a dealership that if they make a mistake they are quick to fix or resolve the problem (s) I will c sales to the service team. I’ve never experienced a dealership that if they make a mistake they are quick to fix or resolve the problem (s) I will continue to use Tim lally for future purchases. Highly recommend Big Jeff in sales. Outstanding salesman. More

by R.ORTMAN1125 Verified Customer Verified Customer

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Needs more human communication on updates and status, they take text-based communication too far they take text-based communication too far More

by hamm813 Verified Customer Verified Customer

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Rachael and Jeff took very well care of me. I’m very happy with the service and will recommend Tim Lally Chevrolet to others. I’m very happy with the service and will recommend Tim Lally Chevrolet to others. More

by LIPPER58 Verified Customer Verified Customer

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Everything went well and no issues to report. Rachel Rininger handled everything perfectly and professionally. Rachel Rininger handled everything perfectly and professionally. More

by BLYNN1 Verified Customer Verified Customer

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Everyone there was very knowledgeable and kind. They all went above and beyond to take care of me and make sure the process was as convenient and smooth as possible. They all went above and beyond to take care of me and make sure the process was as convenient and smooth as possible. More

by WAHUGEL Verified Customer Verified Customer

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GREAT COMUNNICATION BY RACHEL, IN AND OUT VERY QUICKLY, A JOB WELL DONE AS ALWAYS JOB WELL DONE AS ALWAYS More

by KKUBRAK Verified Customer Verified Customer

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