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Rachel Shafer
Rachel Shafer at Ken Ganley Westside Imports
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Rachel Shafer | Page 2

Sales Consultant

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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5.0
78 Reviews

Dealership Experience

4 yrs, 9 mos

Languages Spoken

English English

5.0

78 Reviews

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78 Reviews of Rachel Shafer

September 07, 2023

Dealership Rating
Employee Rating

Everyone that I worked with was so helpful! I found my dream car thanks to Rachel. More

by SAVANNA_WINDSOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Igor Zaiats, Greg Carnegie, Asif Kassam, Reese Van Keuren, Jesse Hales

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Sep 11, 2023

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Sep 11, 2023

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. Feel free to reach out to us if you need anything. Have a wonderful day.

August 27, 2023

Dealership Rating
Employee Rating

They were great. Super friendly and made it an easy day. I would definitely go back. More

by VERDINI31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Igor Zaiats, Asif Kassam

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Aug 30, 2023

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ken Ganley Volkswagen North Olmsted! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2023

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Employee Rating

I found it to be very customer friendly, everyone went over and beyond to be extremely helpful. More

by GARY99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Warshawsky, Robert Brown, Terry Maxson

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Aug 08, 2023

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Aug 08, 2023

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ken Ganley Hyundai North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2023

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Employee Rating

Both the sales and service members were courteous, helpful, knowledgeable, and their efforts were appreciated. More

by Susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Aug 08, 2023

Ken Ganley Westside Imports responded

Hi Susan, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 08, 2023

Ken Ganley Westside Imports responded

Hi Susan, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai North Olmsted! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2023

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Employee Rating

Rachel was awesome in helping us with our purchase of our pre-owned Subaru. We appreciate her dedication More

by Faithwill
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam

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May 26, 2023

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai North Olmsted. Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 14, 2023

Ken Ganley Westside Imports responded

Thanks you for your review. We're Glad Rachel was able to help!

May 05, 2023

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Employee Rating

Great experience and great people. Love my brand new car! Staff is very helpful and friendly. More

by ETHRIDGE.JAMIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Cheers, Asif Kassam

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May 08, 2023

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! If you're ever in need of more help, please let us know!

May 09, 2023

Ken Ganley Westside Imports responded

Hi Ethridge, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 21, 2023

Dealership Rating
Employee Rating

Matt Geraci and Carlo Matos were very helpful in trying to put together a deal for me. I can safely recommend Ganley Westside Imports to anyone searching for a new or used car or SUV. More

by Bencancilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlo Matos, Morgen Mueller, Matt Geraci, Scott Wnek, Louis Cheers, Greg Carnegie, Jesse Hales , Nicole Dell'Anno, Lennox West

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May 26, 2023

Ken Ganley Westside Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2023

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Employee Rating

Great customer service and employees! Rachel has sold us 3 cars! We were one of her 1st customers when she started. She is always so kind and helpful! More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Igor Zaiats, Robert Brown

Helpful
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Mar 07, 2023

Ken Ganley Westside Imports responded

Hi Michelle, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai North Olmsted. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2023

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Employee Rating

We have had awesome people working with us on our first new vehicle we ever purchased More

by KNEEDEEP@twc.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Warshawsky, Asif Kassam

Helpful
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Jan 25, 2023

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Jan 25, 2023

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 22, 2022

Dealership Rating
Employee Rating

Made the process as pleasant as possible, everyone was extremely friendly and helpful unlike some other dealers I've been at this year. More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Igor Zaiats

Helpful
Report | Print
Dec 23, 2022

Ken Ganley Westside Imports responded

Hi Joe, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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