Rachel Smolich

First price was no BS, beat other dealerships by a mile. Friendly, helpful staff. No pressure for add-ons at finance, And Marissa was a gem. Settled everything by text message on a hard to find Forester. Sh Friendly, helpful staff. No pressure for add-ons at finance, And Marissa was a gem. Settled everything by text message on a hard to find Forester. She also owns the cutest English Bulldog who we met when we picked up the car. More

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A great car buying experience! Rich was very knowledgeable, kind, and easy to work with…his no pressure style really helped to get the most out of finding the right car. The rest Rich was very knowledgeable, kind, and easy to work with…his no pressure style really helped to get the most out of finding the right car. The rest of the team were very friendly and helpful, too. Extremely satisfied with our purchase at Elk Grove Subaru! More

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Gee, Rachel and Jeremy are easy to work with. The transaction was smooth. Highly recommended. The transaction was smooth. Highly recommended. More

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I was in the market of trading in my 20 Hyundai Tucson for a 22 Subaru Legacy Touring XT and got a online trade in offer for my Tucson from their website. I was dealing with Marissa and she was very promp for a 22 Subaru Legacy Touring XT and got a online trade in offer for my Tucson from their website. I was dealing with Marissa and she was very prompt and knowledgeable. Very polite and I didn't feel pressured. I told her that my decision is solely based on the offer of my trade in. Unfortunately I was working that day and showed up to Elk Grove Subaru before Marissa left but she had everything lined up. She told me that she had the car parked up front and set aside waiting for me to arrive. She told me to ask for Rachel and that she was filled in as to what I was there for. I got there and ask for Rachel, we took a quick test drive, chit chatted and she started the paperwork. I also was dealing is Aaron and Jeremy. After a short back and forth negotiation, we fisted bumped and the deal was done. I didn't want to deal with posting an ad to sell my vehicle and then go to buy a car. I wanted a single transaction and Elk Grove Subaru made that happen from my trade in towards the Legacy, finance and even letting me transfer my personalize license plates all in one visit. Thank you to the whole team at Elk Grove Subaru. Especially a huge thank you to Marissa and Rachel. Tim S. More

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This was my first car buying experience, and it was a pleasant process throughout. The experience was definitely different to what I am sure it would have been in normal times (just due to the shortage a pleasant process throughout. The experience was definitely different to what I am sure it would have been in normal times (just due to the shortage and what not), but I never felt like the dealership or financing was trying to get one over on me for being a young guy. This is my first truly new car and first Subaru, so if I am content with the car over a few years, I see no reason why I wouldn’t come right back to this dealership when it’s time to pick up a new car for my SO. More

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I inquired about car online and Rachel responded Shirley after, due to my vehicle being disabled I wasn’t able to drive to the dealership but she was even offering to pick me up and take me to the dealershi after, due to my vehicle being disabled I wasn’t able to drive to the dealership but she was even offering to pick me up and take me to the dealership. The service amongst all the members was fantastic. Rachel explained us everything and was very relaxed and authentic. She help me to find the perfect car for my budget but also something that fits my specific needs. She’s a truly wonderful person who is able to explain all the details in depth when it comes to buying a car/financing and is knowledgeable about the actual inventory/ cars/ all their pros and cons etc. I’m delighted with my purchase and highly recommend Elk Grove Subaru and all their staff when it comes to buying a new or used car. More

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Mike was a good guy to talk to. I had them order me a new car to be built and the process was quick. Car was delivered a month early and I'm very happy with it I had them order me a new car to be built and the process was quick. Car was delivered a month early and I'm very happy with it More

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Jeremy Was super helpful in helping me understand the finance aspect of the car thanks! finance aspect of the car thanks! More

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Everything about buying the car was great Rachel knows what she is doing. I will send my daughter there when she is ready to buy. what she is doing. I will send my daughter there when she is ready to buy. More

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The salesperson I dealt with was friendly , detailed , helpful and thorough . Everyone I met with was pleasant and detailed in their explanations. I particularly enjoyed the fact that there was no pressur helpful and thorough . Everyone I met with was pleasant and detailed in their explanations. I particularly enjoyed the fact that there was no pressure . Marrisa and Rebecca were patient and engaging . Dave the finance manager was incredibly detailed about the contract , services and went out of his way to ensure that I understood everything . Based on my experience I would unequivocally recommend the dealer ship . More

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