Rachelle Long
Rachelle Long at Gosch Ford Temecula

Rachelle Long

Service Manager

Gosch Ford Temecula

26895 Ynez Rd
Temecula, CA 92591

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4.9
599 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

31 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

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4.9

599 Reviews

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599 Reviews of Rachelle Long

February 06, 2026

Dealership Rating
Employee Rating

I have known Ken Olsen for 26 year as a service advisor, He is very knowledgeable and is a man of honor. He is the why I continue to be a Gosch Ford customer. With the overall hospitality and family enviro More

by Downtown
Service Price Transparency
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Recommend Dealer
Yes
Feb 06, 2026

Gosch Ford Temecula responded

Thank you for sharing your kind words and for 26 years of loyalty to our Ford service team. We’re thrilled that Kenn’s expertise, positive attitude, and welcoming atmosphere continue to make your Ford Bronco visits feel like family gatherings. We look forward to supporting you for many more years.

February 03, 2026

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Employee Rating

The only issue I had was it took Ford corporate two months to OK the #Warranty work once forward. Temecula receive the OK. It took five days to complete the work. More

by r_bush
Service Price Transparency
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Britton

Feb 05, 2026

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

January 17, 2026

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Joseph and Rachelle are wonderful! Highly recommend Gosch and their service! They always take care of me! More

by chris.yu
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Britton, Sean Castellon

Jan 17, 2026

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

December 24, 2025

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Employee Rating

Great Team, Communication was on point and the service was expedited. Will be calling for future services. More

by mtoledo
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 24, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

Dec 24, 2025

mtoledo responded

Thanks for the great service. Appreciate the hard work.

November 23, 2025

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Gosch Ford Temecula service dept is second to none. Special thanks to Kenn Olson and Rachelle Long. They've been taking outstanding care of us for more than 15 years now. They're trustworthy, professio More

by daveschroeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

Nov 23, 2025

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

November 01, 2025

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Joseph is helpful and friendly. I appreciate his thoroughness and recommendations when servicing my car. Thank you! More

by heidi
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Britton

Nov 01, 2025

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

October 22, 2025

Dealership Rating
Employee Rating

It's always nice to come and have service here. The place is always clean !! Employees are always nice and professional !! I have been coming to Gosch Temecula Ford since 2014. Thank You for the More

by T-PONY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster

Oct 22, 2025

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

September 30, 2025

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Employee Rating

I would like to thank the team at Gosch Ford of Temecula for their excellent work on the repair of my vehicle. They resolved the problem quickly and at a reasonable price More

by Brian
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

September 14, 2025

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Employee Rating

Kenn Olsen and Rachelle Long have turned things around with my bad experience from Samantha Masaguchi. Thank you guys! Gosch Ford are lucky to have you. More power! More

by jessesamonte101
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 14, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

September 13, 2025

Dealership Rating
Employee Rating

Great service and quick turnaround on my repairs. Thank you Kenn for keeping us updated on the progress.. Highly recommend Gosch Ford.. More

by cherylgoebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

Sep 13, 2025

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

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