Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Rachelle Long
Refer Me
555 Reviews
Dealership Experience
11 yrs, 8 mos
Industry Experience
30 yrs, 1 mo
English555 Reviews
Write a Review
555 Reviews of Rachelle Long
March 01, 2024
Great dealership love their service, they treated me well and with respect. Gosch ford of Temecula is the way to go. and with respect. Gosch ford of Temecula is the way to go. More
by Richy
Other Employees Tagged: Cameron Foster, Kenn Olson, Joseph Britton, Robert Celaya, Viktor Mazurenko, Sean Castellon , Ramphis Martinez
Helpful 
February 23, 2024
Whenever I need service on my vehicles I know that I can always count on Samantha and Rachel to make sure that I'm taking care of perfectly. Even though the vehicle that I purchased was not a Ford they have always count on Samantha and Rachel to make sure that I'm taking care of perfectly. Even though the vehicle that I purchased was not a Ford they have always serviced it and take an excellent care of me and my vehicle. I recommend them to all of my friends and family! More
by waycool1
Other Employees Tagged: Samantha Masuguchi
January 30, 2024
High pressure sales. Omit info, lie, fraud. Vindictive employees. DO NOT USE GOSCH FORD TEMECULA. Omit info, lie, fraud. Vindictive employees. DO NOT USE GOSCH FORD TEMECULA. More
by Pmason2213
Other Employees Tagged: Jason Noble, Chas Sudol, Austin Reynolds, Stewart Economos , Patrick in Finance also a 1 star.
January 03, 2024
on time and easy pick up. Rachelle long went above and beyond. i will continue to use this dealership. Rachelle long went above and beyond. i will continue to use this dealership. More
by taylorjchild14
Other Employees Tagged: Cameron Foster, Kenn Olson, Samantha Masuguchi, Chris Vecchi, Joseph Britton, Raymond Quintero, Daniel Mantel, Kayla Price, Rigo Arechiga Larios
December 28, 2023
Service has always been the best. Kenn is an excellent advisor. He always on top of his game and keeps me updated. Thank you for the great service. Kenn is an excellent advisor. He always on top of his game and keeps me updated. Thank you for the great service. More
by nancy
Other Employees Tagged: Kenn Olson
December 27, 2023
The service team is superb. They got my vehicle un and out in an hour for an oil change. The video is also great. I will be back for my next service. They got my vehicle un and out in an hour for an oil change. The video is also great. I will be back for my next service. More
by Diegovargasj25
Other Employees Tagged: Raymond Quintero
December 27, 2023
I brought in my new truck for its first service. The service team got me in and out quickly. They even washed the truck. Thank you for the great service. The service team got me in and out quickly. They even washed the truck. Thank you for the great service. More
by Marcos
Other Employees Tagged: Raymond Quintero
December 16, 2023
Joseph was friendly, respectful, courteous, and responsive. Typical upselling but that too is his job. Unfortunately, the original issue did not get fully resolved the 1st time only to be quoted an responsive. Typical upselling but that too is his job. Unfortunately, the original issue did not get fully resolved the 1st time only to be quoted another pricey repair for the same issue. Asked Joseph to escalate as I felt I was being dooped. No relief. Stated there was no “overlap”. Not true which now raises trust and confidence concerns. Escalated myself and paid for parts only. Thank you Rachel. Repair should have been resolved during the first pass while transmission was drained, pan off, etc. I do appreciate that things like that can happen however, when it does the cost burden should not fall to customer. Certainly don’t try to xx the customer into paying for the oversight. I’m sure this “no overlap” story often goes undetected but remember that your reputation is at risk with every attempt. We customers just want fair and honest treatment and are happy to pay for it. More
by gone.south
Other Employees Tagged: Joseph Britton
December 06, 2023
I had my 2011 Explorer serviced at Gosch Ford & my service was EXCELLENT! Chris Vecchi & Gary (the concierge driver) & Manager Rachel Long really took fantastic care of my vehicle (& me!), as usual. T service was EXCELLENT! Chris Vecchi & Gary (the concierge driver) & Manager Rachel Long really took fantastic care of my vehicle (& me!), as usual. The pick up/drop off feature made it so I could handle all the other life duties I had going on & my car was returned clean, and no longer squeaks, rattles or clunks! The communication was impeccable from Chris, Gary & Rachel. Chris especially took the time to explain another concern on my vehicle & I couldn’t have been happier that my technician found an issue responsible for this sound I’ve been unable to get properly diagnosed elsewhere. From here on out, I will only have my vehicle serviced at Gosch Ford Temecula, where I can truly count on the service team. A big thank you to Chris! More
by VdubH2o
Other Employees Tagged: Carlos Lopez, Chris Vecchi, Robert Toves , Gary (concierge driver) was the best
November 30, 2023
Rachelle and her team is the best. She had Ford help us pay for some of the repairs. Thank you for helping me and my family She had Ford help us pay for some of the repairs. Thank you for helping me and my family More
by Darkness35761
Other Employees Tagged: Raymond Quintero
Dealership Inventory (213 Vehicles)
