Rachelle Long | Page 12

Rachelle and Raymond helped me on my truck and was very accommodating. They made my service experience a great one! I will be back for my next service accommodating. They made my service experience a great one! I will be back for my next service More

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My experience at gosch Ford Temecula was professional and easy making me feel like part of the family. easy making me feel like part of the family. More

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Rachelle in service is the best of the best. The service team has a positive attitude and always deliver a great experience. Keep up the good work! The service team has a positive attitude and always deliver a great experience. Keep up the good work! More

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This dealership has an amazing staff and gets the job done 10 times out of 10 done 10 times out of 10 More

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Awesome group of individuals committed to top rated automobile service, as well as customer service. Ken Olson continues outdo himself by always taking the extra step to ensure I’m well taken care and automobile service, as well as customer service. Ken Olson continues outdo himself by always taking the extra step to ensure I’m well taken care and that my vehicle is serviced properly. Thank you Ken! More

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Limped off of freeway with a cylinder misfiring. Kenn Olson listened to my description and viewed the pic I took of the code reader (happened to have with me in truck). He reassured me that his gu Kenn Olson listened to my description and viewed the pic I took of the code reader (happened to have with me in truck). He reassured me that his guys would have a look and be able to get the truck fixed as fast and affordable as possible. He was upfront about final pricing being unable to be determined until his crew checked it but said he would have estimates and options soon. He was closing but made a call to Enterprise to get me a rental car so I could get home and have transportation for work. Kenn even hung around to make sure the Enterprise rep who was coming to get me found me. It was easy to see that he saw my situation and cared enough to make sure things went smoothly for me. I was on my way home in a rental car in less than an hour from when I pulled into Ford. Kenn followed up with me the next day with a description of the exact problem and multiple recommendations from his crew about what my old truck could use. With all of those he came up with options for me to choose from which would get me going again. We discussed all options and determined which would fix the problem and which other suggestions would make the truck reliable beyond the fix - which is what I requested of him when I left it with him. The work was completed by the next day, and I drove off confident that the work was done well. The truck ran great. It is old (2007) and now sits as our spare home truck for running errands. Right now, it is filling in where my commuter car has seen its last days. It has been a great truck with no major problems. But as it ages things may start going. I will most definitely bring it back for service at Gosch Ford in Temecula should I encounter anything beyond my abilities. They have a great service guy in Kenn. (Hope you read these, thanks for your help Kenn) More

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From the top-down and the bottom-up this dealership has it all buttoned up. The service rocks! 💗 💕 Samantha Masuguchi as my service advisor. She’s supported by a great team and I appreciate them it all buttoned up. The service rocks! 💗 💕 Samantha Masuguchi as my service advisor. She’s supported by a great team and I appreciate them as well. Gosch Temecula is the spot to purchase and service your Ford. Hope this review helps! More

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The team at Gosch is always friendly and handles the service professionally and at a competitive price service professionally and at a competitive price More

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Love Gosch Ford, staff is awesome! Always great service. I've purchased many vehicles over the last 20 years and I've never had a bad experience. I've really enjoyed dealing with Chas Always great service. I've purchased many vehicles over the last 20 years and I've never had a bad experience. I've really enjoyed dealing with Chas over the years. He does reasonable deals in a very professional manner. That's why I keep coming back! More

by Miles Verified Customer Verified Customer

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Great dealership to work at great people to work with. And Rachel’s a very good and nice boss likes to get stuff done witch I like too. Having a great time working with everyone here. And Rachel’s a very good and nice boss likes to get stuff done witch I like too. Having a great time working with everyone here. More

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