Rachelle Long
Rachelle Long at Gosch Ford Temecula

Rachelle Long | Page 15

Parts and Service Director

Gosch Ford Temecula

26895 Ynez Rd
Temecula, CA 92591

Contact Me
4.8
619 Reviews

Dealership Experience

14 yrs, 1 mo

Industry Experience

32 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

View more languages
4.8

619 Reviews

Write a Review

619 Reviews of Rachelle Long

February 02, 2023

Dealership Rating
Employee Rating

I love the attention that the service department provides. As soon as I got out of my car, someone was already there to acknowledge me. I went there for a simple oil change and and they kept it simp More

by Duc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2023

Gosch Ford Temecula responded

Duc, Thank you! Rachelle and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

January 06, 2023

Dealership Rating
Employee Rating

Samantha and the service department are great. She takes care of me and my truck. I drive around 60,000 miles a year so I’m in every 6 weeks or so. She always fits me in and helps me with what eve More

by rjb613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2023

Gosch Ford Temecula responded

We are very happy to hear Samantha and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

December 29, 2022

Dealership Rating
Employee Rating

Dropped my truck off for a new leveling kit, super happy with the turn out. Landon the accessory manager was very knowledgeable and got me the exact look I wanted on my truck. The service techs got it done More

by a-Reynaldo92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2022

Gosch Ford Temecula responded

Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that Landon was able to help you out. Thank you for choosing Gosch Ford Temecula--we hope you continue to enjoy your truck! Jason Noble General Manager

December 27, 2022

Dealership Rating
Employee Rating

A very fair and honest repair shop. They know how to keep a car running, even old ones. Our family has been doing business with them for many years and have always come through with goo More

by Raptor steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Samantha Masuguchi, Kristy Macdonnell, Robert Celaya , Kayla Price, Brisa Quintero, Trevor Schultz

Dec 27, 2022

Gosch Ford Temecula responded

Thank you so much for your excellent review, Steve! We are glad that we have the opportunity to work with you, and we appreciate your family's loyalty very much. Please don't hesitate to reach out if you need anything else! Jason Noble General Manager

December 23, 2022

Dealership Rating
Employee Rating

This dealership treats everybody they help as if they were their family. Whether you have an appointment or not, they always find a way to fit you in. Your priorities are their priorities. Rachel and Ray More

by noahfuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

Dec 26, 2022

Gosch Ford Temecula responded

Thank you for taking the time to leave us this five-star review! It has been a pleasure serving you, Noah. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula; we look forward to having you as one of our valued customers for many more years to come. Jason Noble General Manager

October 18, 2022

Dealership Rating
Employee Rating

Best service experience every time i bring my truck in. Samantha and Kenn are very friendly and knowledgeable More

by Raptor steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2022

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

October 03, 2022

Dealership Rating
Employee Rating

Everything went great Sam and the service team are the best. My vehicle was fixed right and on time. More

by jimshady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Gosch Ford Temecula responded

It has been a pleasure serving you, Jim. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

September 28, 2022

Dealership Rating
Employee Rating

The service department is superb. They take care of you like family. They truly care about their customers. Rachelle and her team are the best!!! More

by Marcos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

Sep 29, 2022

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

September 27, 2022

Dealership Rating
Employee Rating

I came to Gosch Ford Temecula Brian was very helpful and professional! He made us feel welcome! Would recommend him to others to buy a car off him! More

by Luis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

Gosch Ford Temecula responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jason Noble General Manager

September 18, 2022

Dealership Rating
Employee Rating

Rachelle is a true advocate for her customers. She goes over and beyond to make sure customers ate taken care of. She is a true asset to the dealership. More

by Philip Sales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

Sep 18, 2022

Gosch Ford Temecula responded

Thank you so much for your kind words, Philip, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

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