Rachelle Long
Rachelle Long at Gosch Ford Temecula

Rachelle Long | Page 14

Parts and Service Director

Gosch Ford Temecula

26895 Ynez Rd
Temecula, CA 92591

Contact Me
4.8
615 Reviews

Dealership Experience

13 yrs, 11 mos

Industry Experience

32 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

View more languages
4.8

615 Reviews

Write a Review

615 Reviews of Rachelle Long

February 06, 2023

Dealership Rating
Employee Rating

My husband & I have been working with Samantha Masuguchi for numerous years in servicing our 2014 Cmax Energi. She has always been friendly, informative and responsive to our concerns. Corp Ford required More

by dmurray1022
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Masuguchi

Feb 07, 2023

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Samantha and Rachelle, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

February 03, 2023

Dealership Rating
Employee Rating

Great dealership; especially love the service department! They were professional and very prompt. I highly recommend buying your next car here and getting all services as well. More

by angelicadoll32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Masuguchi, Kayla Price

Feb 04, 2023

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

February 03, 2023

Dealership Rating
Employee Rating

Friendly staff and always have a great experience every time I bring my car in. More

by Jp.sales72
Recommend Dealer
Yes
Feb 04, 2023

Gosch Ford Temecula responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

February 03, 2023

Dealership Rating
Employee Rating

Nicest staff, great selection, establishment is always clean and welcoming. Always enjoy visiting this dealership and recommending it to my friends and family. More

by 03-repose.flak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2023

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

February 03, 2023

Dealership Rating
Employee Rating

Service was was extremely great. Love their excellent customer service and their professionalism. The follow up call regarding the status and work performed was impressive. Will de More

by JJ
Recommend Dealer
Yes

Other Employees Tagged: Robert Celaya, Kayla Price

Feb 04, 2023

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

February 03, 2023

Dealership Rating
Employee Rating

Gosch Ford is always a pleasant friendly place. I appreciate all the staff and Service, Rachelle Long More

by Dolores Doll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2023

Gosch Ford Temecula responded

Thank you so much for your excellent review! I am so glad Rachelle had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

February 02, 2023

Dealership Rating
Employee Rating

I love the attention that the service department provides. As soon as I got out of my car, someone was already there to acknowledge me. I went there for a simple oil change and and they kept it simp More

by Duc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2023

Gosch Ford Temecula responded

Duc, Thank you! Rachelle and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

January 06, 2023

Dealership Rating
Employee Rating

Samantha and the service department are great. She takes care of me and my truck. I drive around 60,000 miles a year so I’m in every 6 weeks or so. She always fits me in and helps me with what eve More

by rjb613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2023

Gosch Ford Temecula responded

We are very happy to hear Samantha and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

December 29, 2022

Dealership Rating
Employee Rating

Dropped my truck off for a new leveling kit, super happy with the turn out. Landon the accessory manager was very knowledgeable and got me the exact look I wanted on my truck. The service techs got it done More

by a-Reynaldo92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2022

Gosch Ford Temecula responded

Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that Landon was able to help you out. Thank you for choosing Gosch Ford Temecula--we hope you continue to enjoy your truck! Jason Noble General Manager

December 27, 2022

Dealership Rating
Employee Rating

A very fair and honest repair shop. They know how to keep a car running, even old ones. Our family has been doing business with them for many years and have always come through with goo More

by Raptor steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2022

Gosch Ford Temecula responded

Thank you so much for your excellent review, Steve! We are glad that we have the opportunity to work with you, and we appreciate your family's loyalty very much. Please don't hesitate to reach out if you need anything else! Jason Noble General Manager

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