Rachelle Long | Page 14
Parts and Service Director
Gosch Ford Temecula
26895 Ynez Rd
Temecula, CA 92591
Dealership Experience
13 yrs, 11 mos
Industry Experience
32 yrs, 4 mos
615 Reviews
Write a Review615 Reviews of Rachelle Long
February 06, 2023
My husband & I have been working with Samantha Masuguchi for numerous years in servicing our 2014 Cmax Energi. She has always been friendly, informative and responsive to our concerns. Corp Ford required for numerous years in servicing our 2014 Cmax Energi. She has always been friendly, informative and responsive to our concerns. Corp Ford required an extensive list of testing on our battery to determine its failure. Samantha's manager, Rachelle Long, eagerly stepped in to help expedite the process. Because of Samantha's service, if Ford still manufactured the Cmax, we would be first in line to purchase a new one. Our all-time favorite car and service department! More
Other Employees Tagged: Samantha Masuguchi
February 03, 2023
Great dealership; especially love the service department! They were professional and very prompt. I highly recommend buying your next car here and getting all services as well. They were professional and very prompt. I highly recommend buying your next car here and getting all services as well. More
Other Employees Tagged: Samantha Masuguchi, Kayla Price
February 03, 2023
Nicest staff, great selection, establishment is always clean and welcoming. Always enjoy visiting this dealership and recommending it to my friends and family. clean and welcoming. Always enjoy visiting this dealership and recommending it to my friends and family. More
February 03, 2023
Service was was extremely great. Love their excellent customer service and their professionalism. The follow up call regarding the status and work performed was impressive. Will de Love their excellent customer service and their professionalism. The follow up call regarding the status and work performed was impressive. Will definitely recommend to friends and family for sure. More
Other Employees Tagged: Robert Celaya, Kayla Price
February 02, 2023
I love the attention that the service department provides. As soon as I got out of my car, someone was already there to acknowledge me. I went there for a simple oil change and and they kept it simp provides. As soon as I got out of my car, someone was already there to acknowledge me. I went there for a simple oil change and and they kept it simple. Dropped off my car, waited a little bit and done! Thanks Rachelle ! More
January 06, 2023
Samantha and the service department are great. She takes care of me and my truck. I drive around 60,000 miles a year so I’m in every 6 weeks or so. She always fits me in and helps me with what eve She takes care of me and my truck. I drive around 60,000 miles a year so I’m in every 6 weeks or so. She always fits me in and helps me with what ever I need. She keeps me up to date on when I will need major services in the future. I know I can trust her and the team at Gosch Ford Temecula More
Other Employees Tagged: Cameron Foster, Kenn Olson, Samantha Masuguchi, Carlos Lopez, Chris Vecchi, Daniel Mantel , Trevor Schultz
December 29, 2022
Dropped my truck off for a new leveling kit, super happy with the turn out. Landon the accessory manager was very knowledgeable and got me the exact look I wanted on my truck. The service techs got it done with the turn out. Landon the accessory manager was very knowledgeable and got me the exact look I wanted on my truck. The service techs got it done in a super timely manner and I was able to pick up my truck a few hours later. Highly recommend Gosch Performance. More
Other Employees Tagged: Jason Noble, Chas Sudol, Todd Swenke, Jesse Bonilla , Landon List
December 27, 2022
A very fair and honest repair shop. They know how to keep a car running, even old ones. Our family has been doing business with them for many years and have always come through with goo They know how to keep a car running, even old ones. Our family has been doing business with them for many years and have always come through with good results. They will not try and sell you stuff you don't need or make phonr repairs. I have recomened them to many of my friends and they were all happy with the quality of the work preformed.” More
Other Employees Tagged: Kenn Olson, Samantha Masuguchi, Kristy Macdonnell, Robert Celaya, Kayla Price , Brisa Quintero, Trevor Schultz

