Rachelle Pennington
Rachelle Pennington at Mercedes-Benz of Columbus

Rachelle Pennington | Page 10

Service Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.9
332 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

4.9

332 Reviews

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332 Reviews of Rachelle Pennington

January 28, 2025

Dealership Rating
Employee Rating

I have always had a good experience, would recommend them over many other dealerships In the area. More

by BEDELL3
Service Price Transparency
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Recommend Dealer
Yes

January 15, 2025

Dealership Rating
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Rachel was outstanding, and I was kept informed of the service, and explained the invoice More

by cebennett43
Service Price Transparency
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Recommend Dealer
Yes

January 09, 2025

Dealership Rating
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Haley was great. She was professional and especially accommodating after I was unable to make it to my appointment on time. More

by ArmyEsq98
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald, Raul Navarro , Lauren Farthing, Arlen Montgomery

January 03, 2025

Dealership Rating
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Extremely professional, fast and courteous. Always go out of my way to have my car serviced at this excellent facility. More

by payton0
Service Price Transparency
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Recommend Dealer
Yes
Feb 20, 2025

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear that our team consistently provides you with professional, fast, and courteous service. We appreciate you going out of your way to have your car serviced with us and look forward to continuing to provide you with excellent service in the future!

December 31, 2024

Dealership Rating
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The nicest people at this dealership. Fixed my flat tire pronto! They are definitely top notch. More

by adriannesmith50
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald , Lauren Farthing

Feb 20, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that our team was able to fix your flat tire promptly and that you found our staff to be top-notch. We appreciate you choosing us and look forward to the opportunity to help in the future!

December 21, 2024

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Nice Friendly service department. Very knowledgeable and helpful when explaining what services are being done and what is required in the future. More

by tellis2665
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Feb 20, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We look forward to serving you again in the future!

December 19, 2024

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Love the service and the service tech. & of course management...great work you guys thnks More

by cdbrown087
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Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald , Lauren Farthing

December 18, 2024

Dealership Rating
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Great Team! Always professional Always helpful .. each of the service reps are exceptional !!! Highly recommend!! More

by CONNIE.WILKES.C4AW
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald , Lauren Farthing

December 09, 2024

Dealership Rating
Employee Rating

Among the many reasons that bring me back to Mercedes-Benz of Columbus is the consistency in great, friendly service and the person that makes it all happen, Rachelle Pennington. We are always c More

by leonardo_jay
Service Price Transparency
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Recommend Dealer
Yes

December 05, 2024

Dealership Rating
Employee Rating

Always excellent service and Rachelle is definitely five star in every aspect that is for sure. More

by donnaosborn63
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Recommend Dealer
Yes
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