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Rachelle Pennington
Rachelle Pennington at Mercedes-Benz of Columbus

Rachelle Pennington | Page 12

Service Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.9
359 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

11 yrs, 4 mos

Languages Spoken

English English

4.9

359 Reviews

Write a Review

359 Reviews of Rachelle Pennington

February 25, 2025

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Employee Rating

They’re Always courteous and professional when handling our business and services for over 20 years. More

by DOWDEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald, Raul Navarro , Lauren Farthing

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Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for your loyalty and for sharing your experience with us! We're honored to have been serving you for over 20 years and are thrilled to hear that our team has consistently provided courteous and professional service. We appreciate your continued trust in us and look forward to many more years of serving you!

February 21, 2025

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Employee Rating

Ms Rachelle is an excellent customer service person ! Don't let her go. Service in Columbus, far exceeds anybody expectations. Keep up the excellent work More

by q_metodio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald

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February 13, 2025

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Employee Rating

Always a pleasant experience. Rachelle always takes great care of me. I'll be back. More

by BWORDJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald , Lauren Farthing

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February 10, 2025

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Employee Rating

The service was handled by a very courteous and caring technician. The service technician who set up my appointment was helpful. More

by LARRY.OGLESBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald, Raul Navarro , Lauren Farthing

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February 04, 2025

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Employee Rating

Very efficient and attentive service. Rochelle is very knowledgeable about the vehicles and takes good care of her clients. More

by phpage1
Recommend Dealer
Yes
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February 02, 2025

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Employee Rating

They are always helpful and friendly. I have never had a problem. Good service is so important. More

by TRACYNORRISDEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald , Lauren Farthing

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January 28, 2025

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Employee Rating

Great job and Excellent service by the maintenance crew and the staff was very friendly and curtious. More

by danielorta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald , Lauren Farthing

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January 28, 2025

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Employee Rating

I have always had a good experience, would recommend them over many other dealerships In the area. More

by BEDELL3
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Workmanship
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Recommend Dealer
Yes
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January 15, 2025

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Rachel was outstanding, and I was kept informed of the service, and explained the invoice More

by cebennett43
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Service Time
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Recommend Dealer
Yes
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January 09, 2025

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Employee Rating

Haley was great. She was professional and especially accommodating after I was unable to make it to my appointment on time. More

by ArmyEsq98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald, Raul Navarro , Lauren Farthing, Arlen Montgomery

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