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Rachelle Pennington
Rachelle Pennington at Mercedes-Benz of Columbus

Rachelle Pennington | Page 13

Service Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.9
364 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

11 yrs, 6 mos

Languages Spoken

English English

4.9

364 Reviews

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364 Reviews of Rachelle Pennington

February 02, 2025

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Employee Rating

They are always helpful and friendly. I have never had a problem. Good service is so important. More

by TRACYNORRISDEAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald , Lauren Farthing

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January 28, 2025

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Employee Rating

Great job and Excellent service by the maintenance crew and the staff was very friendly and curtious. More

by danielorta
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald , Lauren Farthing

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January 28, 2025

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I have always had a good experience, would recommend them over many other dealerships In the area. More

by BEDELL3
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Recommend Dealer
Yes
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January 15, 2025

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Rachel was outstanding, and I was kept informed of the service, and explained the invoice More

by cebennett43
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Recommend Dealer
Yes
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January 09, 2025

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Employee Rating

Haley was great. She was professional and especially accommodating after I was unable to make it to my appointment on time. More

by ArmyEsq98
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald, Raul Navarro , Lauren Farthing, Arlen Montgomery

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January 03, 2025

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Employee Rating

Extremely professional, fast and courteous. Always go out of my way to have my car serviced at this excellent facility. More

by payton0
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Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Feb 20, 2025

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear that our team consistently provides you with professional, fast, and courteous service. We appreciate you going out of your way to have your car serviced with us and look forward to continuing to provide you with excellent service in the future!

December 31, 2024

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Employee Rating

The nicest people at this dealership. Fixed my flat tire pronto! They are definitely top notch. More

by adriannesmith50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald , Lauren Farthing

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Feb 20, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that our team was able to fix your flat tire promptly and that you found our staff to be top-notch. We appreciate you choosing us and look forward to the opportunity to help in the future!

December 21, 2024

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Employee Rating

Nice Friendly service department. Very knowledgeable and helpful when explaining what services are being done and what is required in the future. More

by tellis2665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Print
Feb 20, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We look forward to serving you again in the future!

December 19, 2024

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Love the service and the service tech. & of course management...great work you guys thnks More

by cdbrown087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald , Lauren Farthing

Print

December 18, 2024

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Employee Rating

Great Team! Always professional Always helpful .. each of the service reps are exceptional !!! Highly recommend!! More

by CONNIE.WILKES.C4AW
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald , Lauren Farthing

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