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Rachelle Pennington
Rachelle Pennington | Page 29
Service Advisor
Mercedes-Benz of Columbus
7470 Veterans Parkway
Columbus, GA 31909
332 Reviews
Dealership Experience
4 yrs, 9 mos
Industry Experience
11 yrs, 2 mos
Languages Spoken
English
332 Reviews
Write a Review
332 Reviews of Rachelle Pennington
July 15, 2022
I was previously a customer at Albany Mercedes. The people at Columbus Mercedes actually made me feel like they were happy to see me. They did accomodate all of my requests, and did a great job o The people at Columbus Mercedes actually made me feel like they were happy to see me. They did accomodate all of my requests, and did a great job on my vehicle. More
by footdoc0
Verified Customer
July 14, 2022
First time using Mercedes-Benz of Columbus and it was an absolutely outstanding experience. They knew I was coming from out of town and got me checked in and my vehicles issue corrected in about half the t absolutely outstanding experience. They knew I was coming from out of town and got me checked in and my vehicles issue corrected in about half the time they had estimated and I was back on the road. The ladies were knowledgeable and super customer service oriented. Great experience.. More
by JPANGLE1
Other Employees Tagged: Lizzy Spitzmiller , RJ Campbell, Lauren Farthing
June 30, 2022
My first time experience at Mercedes Of Columbus Ga. was excellent. Staff was very courtesy and professional. Thank you . was excellent. Staff was very courtesy and professional. Thank you . More
by NIECY_1807@yahoo.com
Other Employees Tagged: Lizzy Spitzmiller , Lauren Farthing
June 18, 2022
I have never been so disappointed in a service department. They gave me estimate for repairs for 2800.00 then once I paid for that they said it needed another $4100.00 in repairs. When I got my ve department. They gave me estimate for repairs for 2800.00 then once I paid for that they said it needed another $4100.00 in repairs. When I got my vehicle back that night power steering busted and cost another 1500.00 they sd they did nothing to cause it but I know they did and I purchased car brand new at that Mercedes dealership. More
by COOKFIN
June 17, 2022
Excellent service and professionalism at it’s best. The facility was clean and inviting and the timeliness was commendable. The facility was clean and inviting and the timeliness was commendable. More
by BANKSHOT
Other Employees Tagged: Lizzy Spitzmiller , RJ Campbell, Lauren Farthing
June 17, 2022
Mercedes in Columbus is one one the best dealerships in the state of Georgia! They services department is excellent and customer service is A1 I would recommend them to anyone! the state of Georgia! They services department is excellent and customer service is A1 I would recommend them to anyone! More
by alonzobigmoneylewis01
Other Employees Tagged: Lizzy Spitzmiller , RJ Campbell, Lauren Farthing
June 16, 2022
Very professional dealership. The maintenance department was clean and well organized. The staff is welcoming, polite with awesome customer service skills. The detailers are awe The maintenance department was clean and well organized. The staff is welcoming, polite with awesome customer service skills. The detailers are awesome made my car look and smell like new. I love getting my Mercedes serviced at Mercedes of Columbus Ga 👍🏾 More
by estan34
Other Employees Tagged: Lizzy Spitzmiller , RJ Campbell, Lauren Farthing, De
June 16, 2022
I had to wait all of 4 hours to get a tire put on that i ordered from you all. I understand my appointment was at 1pm but i got there at 11:30am and I know it doesn't take that long to get something done. B ordered from you all. I understand my appointment was at 1pm but i got there at 11:30am and I know it doesn't take that long to get something done. But thanks for your service. More
by KATIECBODEN
Other Employees Tagged: Lizzy Spitzmiller , RJ Campbell, Lauren Farthing
June 15, 2022
Pleasant and professional staff. Easy to have car serviced. No surprises and everything is explained to you. Glad to have my car serviced there and highly recommend them Easy to have car serviced. No surprises and everything is explained to you. Glad to have my car serviced there and highly recommend them More
by SHACKELFORDAV
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