Rachelle Pennington | Page 29

Friendly staff however, charge outrageous prices for services in my opinion. We purchased our car from them new and this is the closest Mercedes Dealership around therefore, we have to bite the bullet. services in my opinion. We purchased our car from them new and this is the closest Mercedes Dealership around therefore, we have to bite the bullet. Just shocked they don’t offer military discounts or anything off their services when they are over 700 bucks. More

by Christopher.a.wallace28 Verified Customer Verified Customer

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The service center in Columbus has always been professional, and very knowledgeable over the years. They contact you if there is a change in the original service plan. The service department h professional, and very knowledgeable over the years. They contact you if there is a change in the original service plan. The service department has several technicians who have been there as long as long as I have been coming in for service or issues. More

by faye611 Verified Customer Verified Customer

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Very very very very very very very very very very very very very very very very very good! very very very very very very good! More

by bortnichi Verified Customer Verified Customer

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Good customer service. Took care of me from the time I called and from the time I picked up my car. Took care of me from the time I called and from the time I picked up my car. More

by jstanley101 Verified Customer Verified Customer

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The service work went as expected-very Well. I have been consistently pleased with my car. I have been consistently pleased with my car. More

by annempeagler Verified Customer Verified Customer

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This was the best experience I have had with a service rep in the seven years I have dealt with the company. rep in the seven years I have dealt with the company. More

by capt.jon Verified Customer Verified Customer

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I greatly appreciated the thoroughness and timeliness of the service provided during my scheduled appointment. the service provided during my scheduled appointment. More

by BABYGIRL3941 Verified Customer Verified Customer

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Rachelle took care of me from start to finish. She got me a loaner that I requested to get me back to Atlanta and called me to let me know when my vehicle was ready, which is was ready the same da She got me a loaner that I requested to get me back to Atlanta and called me to let me know when my vehicle was ready, which is was ready the same day I dropped it off. To her closing me out when I returned the loaner and getting me back on the road to Atlanta with my vehicle. More

by michael.patilloii Verified Customer Verified Customer

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Brung it for one thing got a 5k bill and didn’t even attempt to look for what the problem was. Long story short I took it to a tire shop to find out it was a bent rim attempt to look for what the problem was. Long story short I took it to a tire shop to find out it was a bent rim More

by Jermaniemerricks Verified Customer Verified Customer

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Thanks for picking up my car at my home. That was extremely helpful. They also brought it back to my home. My husband was kept informed on the progress of the repairs. That was very helpful. That was extremely helpful. They also brought it back to my home. My husband was kept informed on the progress of the repairs. That was very helpful. Great service. More

by HUGULEYGW Verified Customer Verified Customer

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