Rachelle Pennington | Page 33
Service Advisor
Mercedes-Benz of Columbus
7470 Veterans Parkway
Columbus, GA 31909
Dealership Experience
4 yrs, 10 mos
Industry Experience
11 yrs, 3 mos
Languages Spoken
English
343 Reviews
Write a Review343 Reviews of Rachelle Pennington
March 27, 2022
They were really great in terms of customer relations even with a small mishap of not checking something I inquired about. Great staff and mechanics. even with a small mishap of not checking something I inquired about. Great staff and mechanics. More
Other Employees Tagged: Lauren Farthing, Two mechanics
March 26, 2022
Very courteous, I enjoyed my experience with this dealership. They were extremely professional and detailed. dealership. They were extremely professional and detailed. More
Other Employees Tagged: Lizzy Spitzmiller , Lauren Farthing
March 16, 2022
Did not perform all services requested. Specifically, did not adjust tire pressure even though requested at time of making appointment and again at checking. Not first time service requeste Specifically, did not adjust tire pressure even though requested at time of making appointment and again at checking. Not first time service requested not performed. More
February 28, 2022
I was reminded about the appointment. I was given a replacement vehicle of the same value. I was called when vehicle was ready. You can’t ask for better servers. Thanks Mercedes Ben I was given a replacement vehicle of the same value. I was called when vehicle was ready. You can’t ask for better servers. Thanks Mercedes Benz of Columbus More
Other Employees Tagged: Lizzy Spitzmiller , RJ Campbell, Lauren Farthing
February 22, 2022
Rachelle P. , was just excellent she created me with a very excited smile. She was very happy to help with my problems and vehicle maintenance. She called the ins , was just excellent she created me with a very excited smile. She was very happy to help with my problems and vehicle maintenance. She called the insurance company got the parts, got them painted band put back on. And it looks fabulous and works as it should. I would recommend this service to anyone, especially if you own a Mercedes’. Again thanks for everything Rachelle P. See you for the next recommended service. More
January 18, 2022
Rachelle in the service area was excellent , friendly , nice. She explained everything before they even began working on my car. It only took 2 hours for service to be completed on my car nice. She explained everything before they even began working on my car. It only took 2 hours for service to be completed on my car More

