Rachelle Roberts
Rachelle Roberts at Spreen Honda Loma Linda

Rachelle Roberts | Page 18

Service Advisor

Spreen Honda Loma Linda

25050 Redlands Blvd
Loma Linda, CA 92354

Contact Me
not yet
rated
279 Reviews

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Languages Spoken

English English

not yet
rated

279 Reviews

Write a Review

279 Reviews of Rachelle Roberts

July 07, 2020

Dealership Rating
Employee Rating

Well organized family environment. Spreen Honda has great communication and a family oriented staff. Sebastian is super friendly and is well knowledgeable writing and providing you info for the service your More

by ADAMJESTRADA
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace, Melina Wilson

Jul 07, 2020

Spreen Honda Loma Linda responded

Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 26, 2020

Dealership Rating
Employee Rating

Sebastian had A+ quality service and great communication. You can tell he strives to be the best. Positive experience for sure! Love Spreen Honda. Thee best. More

by ADAMJESTRADA
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace, Melina Wilson

Jun 28, 2020

Spreen Honda Loma Linda responded

Thank you, Adam, we appreciate your business and our team looks forward to serving you again soon!

June 26, 2020

Dealership Rating
Employee Rating

The service was great and treated me great too but when they wash your car, they do not dry it. They don't do a very good job, because of that I now have water spots that won't come off. More

by STEVENLOPEZ049
Recommend Dealer
Yes

June 26, 2020

Dealership Rating
Employee Rating

Had an issue with our car and ms. Rachelle at service dept. went above and beyond to find the solution for the problem. She was very informative and kept me updated through the whole process. The dea More

by phil C
Recommend Dealer
Yes
Jun 26, 2020

Spreen Honda Loma Linda responded

Phil, thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, and it's great to hear that Rachelle provided such outstanding customer service. We will share your comments with her and the team, and we look forward to working with you again!

June 26, 2020

Dealership Rating
Employee Rating

Great work done for a reasonable price. Fast and easy to have the service done. Will continue to come here to get my car serviced. More

by JIMENEZJUAN29
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace, Melina Wilson

Jun 26, 2020

Spreen Honda Loma Linda responded

Thank you for your business and this review, Juan! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 26, 2020

Dealership Rating
Employee Rating

They Listen Just want the oil changed, do not need a cabin filter, Service at Spreen's is at your control I have found..they will offer but do not hard sale....a More

by msherer260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Awabdy , Elena Trujillo

Jun 26, 2020

Spreen Honda Loma Linda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 25, 2020

Dealership Rating
Employee Rating

Great job by Rachelle regarding my service good job 👍 Continue with your service and timely manner and good deals as always. Thanks so much a More

by DEBBIEALEJO
Recommend Dealer
Yes
Jun 26, 2020

Spreen Honda Loma Linda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachelle took good care of you. Thank you again for choosing Spreen Honda, we look forward to having you as one of our valued customers for many more years to come!

June 25, 2020

Dealership Rating
Employee Rating

Love this place always the best customer service. Fast & great service. Never have to wait to long always friendly and kind. Only place I’ll go. More

by RODRIGUEZARAN
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace, Melina Wilson

Jun 26, 2020

Spreen Honda Loma Linda responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with Danny, Tony, Adam, and our team, and please don't hesitate to let us know if we can be of further assistance.

June 19, 2020

Dealership Rating
Employee Rating

Everyone was very welcoming and polite. Car was washed and dried along with oil change and everything turned out good. Waiting time wasn’t long. More

by IPERRY13
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace, Melina Wilson

Jun 20, 2020

Spreen Honda Loma Linda responded

We appreciate your business and our team looks forward to serving you again soon!

June 13, 2020

Dealership Rating
Employee Rating

well organized Always courteous and helpful. Waiting area well organized for Covid 19. Work done in an efficient and timely manner. Clear explanation of requested wo More

by SPIRITDANCER71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2020

Spreen Honda Loma Linda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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