Rachelle Roberts
Rachelle Roberts at Spreen Honda Loma Linda

Rachelle Roberts | Page 19

Service Advisor

Spreen Honda Loma Linda

25050 Redlands Blvd
Loma Linda, CA 92354

Contact Me
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rated
279 Reviews

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Languages Spoken

English English

not yet
rated

279 Reviews

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279 Reviews of Rachelle Roberts

June 05, 2020

Dealership Rating
Employee Rating

This was my first time here and the staff was very friendly and quick. I had an oil change and it took less than an hour. I will definitely be coming back. More

by KYLEEB
Recommend Dealer
Yes
Jun 06, 2020

Spreen Honda Loma Linda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 31, 2020

Dealership Rating
Employee Rating

Have been going to you since I bought my crv 16. Will only go to Ranchelle Roberts very nice polite and always tells what needs to be done and what can wait. She is one of your best employees two thumbs More

by JosieRN
Recommend Dealer
Yes
May 31, 2020

Spreen Honda Loma Linda responded

Josie, It's great to hear that Rachelle was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Spreen Honda!

May 22, 2020

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Employee Rating

Fast and friendly service, the waiting area was clean, when the service was done she went over what they had found so I can have those things done in the future More

by LEO56US
Recommend Dealer
Yes
May 23, 2020

Spreen Honda Loma Linda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Spreen Honda. Please don't hesitate to reach out if you need anything else.

May 21, 2020

Dealership Rating
Employee Rating

Bad battery. Arrived without an appointment and was told it would take about 45 minutes. New battery (warranty covered it), car washed and returned in the 45 minutes I was promised. More

by JDERB
Recommend Dealer
Yes
May 22, 2020

Spreen Honda Loma Linda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachelle met your expectations. Thank you again for choosing Spreen Honda, we look forward to having you as one of our valued customers for many more years to come!

May 18, 2020

Dealership Rating
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Nice and clean dealer car. Happy and helpful employee who work there. Quick respon and reasonable on prize with coupon. The manager take all responsibility to do best customer service. More

by INDRA CHRISTIAN
Recommend Dealer
Yes

Other Employees Tagged: Matt Humphrey, Jim Schultz, Brandon Shaw, Daniel Martinez , Sebastian Peronace

May 18, 2020

Spreen Honda Loma Linda responded

Thank you so much, Indra for your kind words, and for taking the time to leave us this wonderful feedback!

Oct 31, 2021

INDRA CHRISTIAN responded

Spreen honda good price

May 15, 2020

Dealership Rating
Employee Rating

I went in for a oil change and Rachelle help me out her customer service was awesome she was very polite I didn’t even have to wait for to long. More

by LATEAIRAJONES
Recommend Dealer
Yes
May 16, 2020

Spreen Honda Loma Linda responded

Hi Lateaira, We appreciate your business and our team looks forward to serving you again soon!

May 11, 2020

Dealership Rating
Employee Rating

Usually no need to bring in coupons but service price should never change. Not just that but there was one rep that is very helpful and looks for discounts and promotions for you. The last rep I had seen More

by DENVERMANNIE
Recommend Dealer
Yes

Other Employees Tagged: Melina Wilson

May 11, 2020

Spreen Honda Loma Linda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spreen Honda.

May 07, 2020

Dealership Rating
Employee Rating

Excellent service everytime I’ve been there customer service folks are very nice and as your waiting people are walking by asking everyone if they need anything they offer donuts,coffee and things of th More

by danieldgt7
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace, Melina Wilson

May 08, 2020

Spreen Honda Loma Linda responded

Thank you, Daniel, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 02, 2020

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She was fast and efficient and she was very clear with me about what needed to be done with my car. She did not allow me to spend money on something that didn't need to be done yesterday and made sure I was More

by GIGI
Recommend Dealer
Yes
May 03, 2020

Spreen Honda Loma Linda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 23, 2020

Dealership Rating
Employee Rating

So very happy with service professionals and the work on my car! They work very hard to make sure everyone has the best experience at their dealership. More

by DESERTROSIE44
Recommend Dealer
Yes

Other Employees Tagged: Matt Humphrey , Tony Ayala

Apr 23, 2020

Spreen Honda Loma Linda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spreen Honda.

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