Rachelle Roberts | Page 23
Service Advisor
Spreen Honda Loma Linda
25050 Redlands Blvd
Loma Linda, CA 92354
Dealership Experience
25 yrs, 6 mos
Industry Experience
25 yrs, 6 mos
Languages Spoken
English
279 Reviews
Write a Review279 Reviews of Rachelle Roberts
November 17, 2019
Service Went in for an oil change they said it would be an hour they got me out of there in 20 mins very friendly even tho it was early in the morning Went in for an oil change they said it would be an hour they got me out of there in 20 mins very friendly even tho it was early in the morning More
Other Employees Tagged: Danny Nanhthadet
November 16, 2019
Fantastic Great place, nice people, customer service excellent by Rachelle Roberts. Thank you for doing excellent job. I felt very welcomed and I did not feel Great place, nice people, customer service excellent by Rachelle Roberts. Thank you for doing excellent job. I felt very welcomed and I did not feel the waiting time. More
November 14, 2019
Great Service The service is great, however, my car was returned with water all over the passenger side from front to back and the hood and front window were not to The service is great, however, my car was returned with water all over the passenger side from front to back and the hood and front window were not touched. Please ask the customer if they would like their car washed. More
Other Employees Tagged: Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace
November 03, 2019
Spreen Honda Service Department Johnny was very helpful.Made me aware of the expectations at the start of the transaction.I got my car back at the time promised. Johnny was very helpful.Made me aware of the expectations at the start of the transaction.I got my car back at the time promised. More
Other Employees Tagged: Johnny Torrez
November 02, 2019
Very good. The service department provided a great an timely service if my car. I’m very satisfied with level of service. I’ll recommend it to my friends. The service department provided a great an timely service if my car. I’m very satisfied with level of service. I’ll recommend it to my friends. More
Other Employees Tagged: John Awabdy
October 31, 2019
Customer service Considerate, courteous, efficient, informative, excellent customer service. Explained service and price in detail no unexpected surprises. Waiting r Considerate, courteous, efficient, informative, excellent customer service. Explained service and price in detail no unexpected surprises. Waiting room neat and people friendly. Overall Good experience. More
October 31, 2019
My expirence at spreen honda The person who handled the issue in my car is friendly, polite and easy to talk with. Forgot his name but he said he is just a part timer. The person who handled the issue in my car is friendly, polite and easy to talk with. Forgot his name but he said he is just a part timer. More
Other Employees Tagged: Jesse Mendoza
October 30, 2019
Great service Service is great and fast. The people are friendly and attentive. The waiting room always has coffee and donuts as well as a reliable shuttle service. Service is great and fast. The people are friendly and attentive. The waiting room always has coffee and donuts as well as a reliable shuttle service. More
Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace, Melina Wilson
October 25, 2019
Great customer service Thank you rachelle for the great and kind customer service you provided and thanks to the whole Honda team for making me feel welcomed like if I were Thank you rachelle for the great and kind customer service you provided and thanks to the whole Honda team for making me feel welcomed like if I were home ! Came in for an oil change and it was done in great time! Always coming back ! More
October 17, 2019
My visit Quick customer service, i don't have to wait that long until young guy greet me and ask me what i need. The overall my visit was good, the only thing Quick customer service, i don't have to wait that long until young guy greet me and ask me what i need. The overall my visit was good, the only thing makes me upset was my honda civic taillights on the top left was bad, to replace the taillight will cost me around $120. Seriously this is not make a sense why so expensive to replace the taillight. Pls give us the good deal. Thanks. More

