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Rachelle Roberts

Overview Reviews (279)

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Rachelle Roberts

Rachelle Roberts | Page 6

Service Advisor

Spreen Honda Loma Linda

25050 Redlands Blvd
Loma Linda, CA 92354

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not yet
rated

279 Reviews

Overview Reviews (279)

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Languages Spoken

English

not yet
rated

279 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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279 Reviews of Rachelle Roberts

April 01, 2022

Dealership Rating

Employee Rating

Service at Spreen Loma Linda was very Courteous fast and efficient. I was on my lunch break and was able to drop off my CRV and pick it up right after work. Communication was amazing provided by my service efficient. I was on my lunch break and was able to drop off my CRV and pick it up right after work. Communication was amazing provided by my service writer Rachelle. More

by XTY59

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 04, 2022 -

Spreen Honda Loma Linda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Spreen Honda Loma Linda. Please don't hesitate to reach out if you need anything else.

March 29, 2022

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Employee Rating

I was first in line when they open so they got me out within 30 minutes which is a plus for me within 30 minutes which is a plus for me More

by james13002001

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace

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Mar 30, 2022 -

Spreen Honda Loma Linda responded

Thank you, James! It's great to hear that you had such a positive and timely experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Spreen Honda Loma Linda!

March 21, 2022

Dealership Rating

Employee Rating

Rachel is always amazing! I love coming to her for my service! She is always explains everything in a very well manner In which I understand. She’s always on top of it and kee I love coming to her for my service! She is always explains everything in a very well manner In which I understand. She’s always on top of it and keeps it real when it comes to the wait times. Thank you Rachel you’re amazing!! More

by DAVIONFOX22

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Johnny Torrez, Jesse Mendoza , Adam Garcia

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Mar 21, 2022 -

Spreen Honda Loma Linda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rachelle and our team, and we look forward to working with you again!

March 13, 2022

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Employee Rating

I really appreciate the prompt and excellent service that I receive every time I take my vehicle for service especially for the complimentary car washes that my Honda department provides when needed 😊 I receive every time I take my vehicle for service especially for the complimentary car washes that my Honda department provides when needed 😊 More

by POSADAJIMMY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 13, 2022 -

Spreen Honda Loma Linda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 12, 2022

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Employee Rating

Service rep was friendly, knowledgeable, and car was ready in a timely manner when promised. ready in a timely manner when promised. More

by DTBRADLEY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 13, 2022 -

Spreen Honda Loma Linda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 11, 2022

Dealership Rating

Employee Rating

Everyone at the dealer was very helpful and got me a good deal I’m very happy good deal I’m very happy More

by RAWAN.GHAREB

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace

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Mar 11, 2022 -

Spreen Honda Loma Linda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 03, 2022

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Employee Rating

All associates are very respectful an do all the can to make you comfortable and Happy make you comfortable and Happy More

by A.JV.SR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace, Johnathan

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Mar 04, 2022 -

Spreen Honda Loma Linda responded

Thanks for sharing your thoughts about your experience with Spreen Honda Loma Linda. We appreciate your business and hope to see you again soon!

March 02, 2022

Dealership Rating

Employee Rating

Spreen Honda has been the best dealership I have dealt with. The staff were personable, polite, and knowledgeable in all aspects. I will recommend this dealership to all my friends and family. Tom Mac and with. The staff were personable, polite, and knowledgeable in all aspects. I will recommend this dealership to all my friends and family. Tom Mac and Brandon were wonderful and went out of their way to help me get into this car. More

by gnjvehawn

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Shaw , Tom Mac

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Mar 03, 2022 -

Spreen Honda Loma Linda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 28, 2022

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Employee Rating

I always have such a good experience at spreen Honda. Service was done quick and everyone was helpful. Service was done quick and everyone was helpful. More

by KGADEA93

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace

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Jan 30, 2022 -

Spreen Honda Loma Linda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spreen Honda Loma Linda.

January 27, 2022

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Employee Rating

I received friendly and prompt services. The staff communicated through out the process. Will definitely go back. communicated through out the process. Will definitely go back. More

by MARTHAVLIGHT78

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 27, 2022 -

Spreen Honda Loma Linda responded

Thank you for the kind words for our service department, Martha! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.