Rafael Alexandri
Rafael Alexandri at Classic Chevrolet Sugar Land

Rafael Alexandri

Salesperson

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

4.5
98 Reviews
4.5

98 Reviews

Write a Review

98 Reviews of Rafael Alexandri

December 04, 2025

Dealership Rating
Employee Rating

The dealer was really helpful and all the people who work there are really nice. More

by isaijuan12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 01, 2025

Dealership Rating
Employee Rating

I had an electrical problem with my 2025 Chevy Silverado 2500 HD Duramax two days before Thanksgiving, and Rafael, who works as a service department advisor, did everything he could to get it fixed and read More

by diaz7725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 24, 2025

Dealership Rating
Employee Rating

Si estubo bien pero el tiempo de admiración ion es mucho 6 horas en espera es bastante More

by ameliarivera2008
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Classic Chevrolet Sugar Land responded

Hi there, thank you; we appreciate your feedback!

October 31, 2025

Dealership Rating
Employee Rating

Excellent service, fair pricing and great people to do business with! Go see Rafeal, he's great. More

by steven.g.graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2025

Classic Chevrolet Sugar Land responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

October 06, 2025

Dealership Rating
Employee Rating

The service was ok , however they missing the excellence because the sales person did not check if the second key was available and the liners provided come late and wrong set More

by robertkenj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Classic Chevrolet Sugar Land responded

It sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (281) 491-9000 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future.

September 26, 2025

Dealership Rating
Employee Rating

They are great when you are in person, but unresponsive to calls. I did not receive a response to the text messages I sent for several days. (They prefer text to communicate). I left multiple messages, to More

by BusyMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 30, 2025

Classic Chevrolet Sugar Land responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact Kevin at 281-900-4171.

September 26, 2025

Dealership Rating
Employee Rating

Great sales team very knowledgeable on the vehicle. Also great financial department will definitely take my son to get hes first vehicle here. More

by robque956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2025

Classic Chevrolet Sugar Land responded

Thank you for your kind words! We’re glad to hear our sales and finance teams provided a great experience. We look forward to helping your son find his first vehicle soon!

September 25, 2025

Dealership Rating
Employee Rating

Excelente servicio gran variedad de carros para escoger y el personal de lo mejor este es el segundo carro que compró en este dealer y la persona que me atendió me ayudó y respondió a todas mis preguntas y More

by Olga o
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2025

Classic Chevrolet Sugar Land responded

Muchísimas gracias por su confianza y por elegirnos nuevamente! Nos alegra saber que tuvo una excelente experiencia y que nuestro equipo le atendió con la atención que merece. Disfrute mucho de su nuevo vehículo y aquí estaremos siempre para ayudarle. 🚗✨

September 23, 2025

Dealership Rating
Employee Rating

I brought my truck from there new and have it serviced there from day one but every 6000 miles I come in to g More

by bigbangauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Drew Hoth

Sep 24, 2025

Classic Chevrolet Sugar Land responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please text David Alexander 281-881-2774 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 17, 2025

Dealership Rating
Employee Rating

Irma Velasquez is my service dept. person. She is a great person and helps me when I need my Truck Serviced. She should be in Management because she takes care of the Customers and tre More

by Blueman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2025

Classic Chevrolet Sugar Land responded

Thank you for the wonderful feedback! We’re so glad Irma takes such great care of you—she truly goes above and beyond for our customers. We’ll be sure to share your kind words with her and the team! 🙌🚗

1
...

Dealership Inventory (1297 Vehicles)

new 2026 Chevrolet Silverado 1500 car, priced at $60,179
2026 Chevrolet Silverado 1500
new
White exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet BrightDrop 400 car, priced at $60,035
2025 Chevrolet BrightDrop 400
new
White exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $48,918
2026 Chevrolet Silverado 1500
new
White exterior
Automatic
Four-wheel Drive
used 2025 Chevrolet Silverado 2500 car, priced at $49,994
2025 Chevrolet Silverado 2500
used
Black exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet Silverado 2500 car, priced at $53,580
2025 Chevrolet Silverado 2500
new
White exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $43,855
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive