Rafael Alexandri

Great people took care of my needs quickly and fixed it the first time! Thanks! the first time! Thanks! More

by the4castillo Verified Customer Verified Customer

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They work with me and was in and out short of time. Very respectful and very well professional. Very respectful and very well professional. More

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Rafael was great! !! Very knowledgeable and professional!! I would definitely recommend classic Chevrolet sugarland service department!!! Great environment !!! !! Very knowledgeable and professional!! I would definitely recommend classic Chevrolet sugarland service department!!! Great environment !!! More

by cuellar213 Verified Customer Verified Customer

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Excellent people that work at that dealership make you feel very welcome. Answered all my questions feel very welcome. Answered all my questions More

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I went in with really no hopes of leaving with a vehicle. I used car gurus, and they identified a vehicle at your location. I went in for an appointment. The vehicle I had in mind was already sold. I used car gurus, and they identified a vehicle at your location. I went in for an appointment. The vehicle I had in mind was already sold. Your sales team worked with me, talked with me, listened to me, and despite my skeptical disposition, helped me with a different vehicle that far superceded my expectations! The financing team/personnel also displayed skill and professionalism! I'm more than satisfied. I am quite pleased and very happy with my vehicle, and I am more pleased by the team at Classic Chevrolet! More

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It was a good experience. They have a good customer service. They always have somebody to answer all my questions. I really recommend this dealership. They have a good customer service. They always have somebody to answer all my questions. I really recommend this dealership. More

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Great service by the service advisor Quick and professional Highly would recommend to anyone about his services professional Highly would recommend to anyone about his services More

by lopez031874 Verified Customer Verified Customer

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Great deal! Great experience! I recommend Classic Chevrolet in Sugar Land. Sales and service are the best. Great experience! I recommend Classic Chevrolet in Sugar Land. Sales and service are the best. More

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I had gone to another dealership and drove a 25 suburban. Suburban was too big. They didn’t have a Tahoe. Classic dis. Found one in the lot. Went onto show room. Sal approached us. Showed him the Taho Suburban was too big. They didn’t have a Tahoe. Classic dis. Found one in the lot. Went onto show room. Sal approached us. Showed him the Tahoe I wanted to look at. He got the keys, I sat in it and that was it. He didn’t have to pull it out of the parking spot. The haggling process began. Went to Austin and was a smooth process. Tahoe was ready. Sal and Nick were concerned about getting a good survey report. Well… that’s not gonna happen. Sal took me to my car and had me go to Onstar and sign up. THAT WAS THE END OFMY DEALINGS WITH SAL!!!!! No explanation of the features NOTHING!!! One of the back bucket seats with not fold up. We got it home and tried we couldn’t get it up. I called him the next day. He said that he would make an appointment on Thursday and call me back. I’ve NEVER… NEVER heard from him since driving off that day. I come to the service department. They can’t find where an appointment was set up. Service is another story. I use to work for a Ford dealership and was the person who received these surveys and I know how important these are. And I work in retail and know what customer service means and what it is. This is not customer service. I purchased an $80,000 vehicle!!! Someone need to do better. Chris Boatman More

by chris.boatman Verified Customer Verified Customer

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Austin is very responsive and knows what he is doing. He is very supportive. Austin as a financial person he is having good knowlegedge to deal and let customer understand until the last moment when cust He is very supportive. Austin as a financial person he is having good knowlegedge to deal and let customer understand until the last moment when customer buying a car. More

by asim.raj Verified Customer Verified Customer

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