Rafael Hernandez | Page 2

Outsdanding Costumer Service by Rafael Hernand I was helped by Rafael Hernandez from Car Services Department. He was so kind, patient explaining and helping me with car oil and battery changes. He I was helped by Rafael Hernandez from Car Services Department. He was so kind, patient explaining and helping me with car oil and battery changes. He is not pushy, greed or rude like some unpleasant sales person. Very polite and a great professional. He is the one I will looking for on my next visit and I will recommend him to anyone, including those with high standards, upscale or demands. More

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Best service rep/excellent customer service dealer!! Rafael Hernandez has been my service advisor for a few years now and I have been extremely pleased with the service. I am always treated with respect, Rafael Hernandez has been my service advisor for a few years now and I have been extremely pleased with the service. I am always treated with respect, understanding and caring. He always go above and beyond my expectations when servicing my car. I won't service my car anywhere else!! Nelly S. More

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Excellent Service Experience No matter how small or big, the service my car requirement where, in the past and currently, Rafael Hernandez, has always come true for me. He is alwa No matter how small or big, the service my car requirement where, in the past and currently, Rafael Hernandez, has always come true for me. He is always prompt, professional and accurate and represents Toyota in only the best way, creating loyalty,based on trust. Thank You! More

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Owner I took us 6 hours to get our new car and with the help of Chuck and Jacqueline Cruz-Alicea we were able to get out of there before mid nite. It takes I took us 6 hours to get our new car and with the help of Chuck and Jacqueline Cruz-Alicea we were able to get out of there before mid nite. It takes to long. Other then that every one was great. Thank you More

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GREAT REP.. RAFAEL HERNANDEZ THE SERVICE WAS GREAT RIGHT FROM THE START. FROM THE GREATING FROM RAFAEL TO BEING UPDATED ON A REGULAR BASES AND TIME TO WHEN THE CAR WILL BE DONE AN THE SERVICE WAS GREAT RIGHT FROM THE START. FROM THE GREATING FROM RAFAEL TO BEING UPDATED ON A REGULAR BASES AND TIME TO WHEN THE CAR WILL BE DONE AND WASHED. THANK YOU FOR HAVING GREAT REPS AND GREAT SERVICE. kEEP UP THE GOOD WORK.. jACK sPECTOR. More

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Amazing experience. Starting from the guy who showed me the car, to the seller named Andre, to finally signs the paper with the financial lady with the name of Nichole Pe Starting from the guy who showed me the car, to the seller named Andre, to finally signs the paper with the financial lady with the name of Nichole Peter, everything was amazing, their treats towards me and my family were exceptional. I highly recommend anybody looking for a car to visit toyota of orlando. More

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5000 mile check up As always I receive the best service from Toyota of Orlando. Rafael has always been the very best when it comes to service advisors. Thank you for e As always I receive the best service from Toyota of Orlando. Rafael has always been the very best when it comes to service advisors. Thank you for everything. More

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My most recent service experience at Toyota of Orlando I bought my Camry 16 years ago at your dealership, and faithfully bring it in for its 5,000 mile service. I have always be very satisfied with your I bought my Camry 16 years ago at your dealership, and faithfully bring it in for its 5,000 mile service. I have always be very satisfied with your service department and personnel. It has been such a great car for me, but when and if I want a new car, I will buy from you. Rafael Hernandez was excellent and very professional. Dianne Rudolph More

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Excellent service, friendly staff!!!! regular schedules service. Excellent service. needed regular scheduled service the people are trustworthy and very courteous and we trust them to regular schedules service. Excellent service. needed regular scheduled service the people are trustworthy and very courteous and we trust them to do a good job. More

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wonderful customer service Service Advisor Rafael Hernandez is wonderful. He patiently explained the problems with my car and answered all of my questions. He is always profess Service Advisor Rafael Hernandez is wonderful. He patiently explained the problems with my car and answered all of my questions. He is always professional and respectful. I appreciate his kindness. More

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