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Rafael (Rafy) Rivera
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Rafael (Rafy) Rivera | Page 8
General Manager
Heiser Chevrolet Cadillac
2620 W Washington St
West Bend, WI 53095
94 Reviews
94 Reviews
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94 Reviews of Rafael (Rafy) Rivera
January 13, 2021
Great place to get a deal on a new car friendly staff,nice clean facility. Very COVID conscience,they provide new masks if you forget to bring one staff,nice clean facility. Very COVID conscience,they provide new masks if you forget to bring one More
by JIM.SCHLITT
Verified CustomerOther Employees Tagged: Cesar Nunez, Sherry Konek, Leigh Mattilla , Mathias "Taz" Derksen, Bob Felder, Gary Marcouiller, Joe Vicari Jr.
Helpful 
January 06, 2021
They were personable and friendly from the moment we arrived. I was able to get the car I wanted, and at a price I was comfortable with. There initially was a snag with the financing, but they quickly arrived. I was able to get the car I wanted, and at a price I was comfortable with. There initially was a snag with the financing, but they quickly worked to fix the situation. Thank you to Cesar and Kasey for all your help! More
by Dylan Shaner
Other Employees Tagged: Cesar Nunez , Kasey Galek
December 31, 2020
I just had the best vehicle buying experience of my life... at Heiser Chevrolet West Bend. I had concerns/worries... I was stressing the process of turning in my old leased SUV. I wasn't sure what life... at Heiser Chevrolet West Bend. I had concerns/worries... I was stressing the process of turning in my old leased SUV. I wasn't sure what the penalties/costs were going to be. I was skeptical about trying out a new vehicle manufacturer/dealership. With the friendly help of Rafy Rivera and Cesar Nunez... the seamless and stress-free transition out of one vehicle into a brand new Chevy Truck for me was 100% Red Carpet treatment. Friendly, knowledgeable, responsive, Covid-minded safety, eager, not pushy one bit, and all-around outstanding service. Even Bryan, with all the final paperwork. Way beyond our expectations. I am looking forward to my first routine maintenance visit; heard great reviews about their Service Department too. Happy to call Heiser my new Dealer!!! More
by jstangel
Other Employees Tagged: Cesar Nunez , Bryan Schultz
December 24, 2020
Taz found the Tahoe we wanted with all the features we were looking for and it was all done at a fair price. Very knowledgeable on all the latest features and exactly how they worked. We would definitely were looking for and it was all done at a fair price. Very knowledgeable on all the latest features and exactly how they worked. We would definitely recommend him and Heiser. More
by Zeke
Other Employees Tagged: Mathias "Taz" Derksen, Bryan Schultz
November 18, 2020
Cesar was great to work with. He was very personable, professional, knowledgeable, and down to earth. He was effortlessly able to answer every question I had, discuss options available, and made this my professional, knowledgeable, and down to earth. He was effortlessly able to answer every question I had, discuss options available, and made this my best car buying experience by far. The people I worked with in finance that day were also great! I appreciated their straightforward approach and getting through paperwork in a thorough, time-efficient manner. More
by EH53189
Other Employees Tagged: Cesar Nunez , Bryan Schultz
November 05, 2020
Wonderful staff. Nice selection of cars! Awesome sales people! Awesome finance team. Only had to test drive two vehicles! Instantly feel in love with the second vehicle. people! Awesome finance team. Only had to test drive two vehicles! Instantly feel in love with the second vehicle. More
by EVELYNAWILSON79
Other Employees Tagged: Leigh Mattilla , Steven Bradley, Shelia Berth
November 04, 2020
All went well, over and beyond, appreciate good service. Thank yiu look forward to future business. All done, good. Thanks Thanks Thanks Thanks omg done Thank yiu look forward to future business. All done, good. Thanks Thanks Thanks Thanks omg done More
by RWINGISH
Other Employees Tagged: Sherry Konek , Chad Braeger, Mathias "Taz" Derksen, Gary Marcouiller, Bryan Schultz
November 01, 2020
It was a good fast exchange. I’m loving the car and everything is working well. The price was a little high and they negotiated a little bit.. I had to reschedule my car cleaning. everything is working well. The price was a little high and they negotiated a little bit.. I had to reschedule my car cleaning. More
by DSS
Other Employees Tagged: Cesar Nunez , Steven Bradley
October 15, 2020
Great Customer service both from Pete and Taz. Good experience doing the paper work with Steve Bradley and great start off and follow up with Aimee Miller. What else can I say? The car was everything experience doing the paper work with Steve Bradley and great start off and follow up with Aimee Miller. What else can I say? The car was everything they said it was! Bravo. More
by QUICK.START
Other Employees Tagged: Steven Bradley, Mathias "Taz" Derksen, Pete
October 13, 2020
The Heiser experience is amazing. I have purchased many cars from them and every time they went above and beyond. Love this Family business a and will continue to support them in the future cars from them and every time they went above and beyond. Love this Family business a and will continue to support them in the future More
by MH
Other Employees Tagged: Lana Finch, Gary Marcouiller, Bryan Schultz, Joe Vicari Jr.
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