Rafael Servan
Rafael Servan at Audi Fort Lauderdale
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Rafael Servan | Page 2

Used Car Director

Audi Fort Lauderdale

1200 N Federal Hwy
Fort Lauderdale, FL 33304

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4.2
19 Reviews

Dealership Experience

11 mos

Industry Experience

26 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.2

19 Reviews

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19 Reviews of Rafael Servan

December 28, 2023

Dealership Rating
Employee Rating

This is my second Audi. The team at Audi Fort Lauderdale continues to exceed my exectations and why I choose Audi over other brands. More

by rickmagill@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

Audi Fort Lauderdale responded

We appreciate your five-star review, Rick!

December 23, 2023

Dealership Rating
Employee Rating

Very easy to work with, vehicle was as promised. Pricing was fair! Highly recommended dealership. More

by PONTIAC970
Recommend Dealer
Yes

Other Employees Tagged: Maurice Mohammed, Devon Spady

Dec 26, 2023

Audi Fort Lauderdale responded

We appreciate your wonderful review, Pontiac!

November 28, 2023

Dealership Rating
Employee Rating

Good Morning AUDI F. Lauderdale. Excellent Service, specially Abbas Masri, Rafael Servan and Maurice Mohammed. Paulo Jofre Zarate. More

by PAULO.JOFRE
Recommend Dealer
Yes

Other Employees Tagged: Abbas Masri, Maurice Mohammed

Nov 29, 2023

Audi Fort Lauderdale responded

We appreciate your five-star review, Paulo!

November 16, 2023

Dealership Rating
Employee Rating

Erika, our sales person, was incredible. She took the time n patience to help us More

by CARLODSI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Phillips, Erika Gashi

Nov 17, 2023

Audi Fort Lauderdale responded

Thank you for this wonderful review, Carl!

November 04, 2023

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Employee Rating

Everyone at Ft. Lauderdale Audi has been very professional and helpful. We found the A4 that we wanted but we were leaving on a two-week vacation. After a small de More

by MJKOZ6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maurice Mohammed , William Nickerson

Nov 06, 2023

Audi Fort Lauderdale responded

We appreciate your thoughtful review, M! We are glad you had a pleasant experience with us!

November 01, 2023

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Employee Rating

I am some what disappointed with the final purchase invoice is not what I agreed on but it was the car my wife wanted,also the car was not scratched at the time of the purchase,the next day when I when More

by GUITIANNORBERTO3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tim Alexander, Maurice Mohammed

Nov 02, 2023

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, Guitan! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

October 06, 2023

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Employee Rating

Loved my experience there everything was patient and respectful. I will definitely be returning in the future More

by DJJONES99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2023

Audi Fort Lauderdale responded

Thank you for this kind feedback, D!

September 25, 2023

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Employee Rating

Awesome Tim Alexander as my salesman and friend. He put a tremendous amount of effort on making sure my purchase was satisfactory. More

by PASTORJOHNIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2023

Audi Fort Lauderdale responded

Thank you for this thoughtful review, Johnie!

September 08, 2023

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Employee Rating

I bought a used car and nothing but promises. Door hinge needs replacing, Navigation after 1 month still not working. Tech to call me for repair still have not called More

by PASTORJOHNIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Alexander, Maurice Mohammed

Sep 08, 2023

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, Johnie! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

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