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Ralph Arteaga
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247 Reviews
A local resident of Vernon, TX all my life I always would pass by Vernon Auto Group on a daily basis! The opportunity came to be a part of the car business at the age of 19 and I can say it has been a great achievement! My interest in the auto industry continues to grow on a daily basis here at Vernon Auto Group and gives me the knowledge to serve customers 110% and deliver the best customer service possible!
Read moreDealership Experience
14 yrs, 9 mos
Industry Experience
14 yrs, 9 mos
Employee Video
247 Reviews of Ralph Arteaga
September 30, 2021
"Worst car buying experience of our lifetime. They will..."
- Karie M.Worst car buying experience of our lifetime. They will refuse to sell you your custom ordered vehicle if you won't give them 5 stars on their survey. Ordered a new truck in March, finally arrived in Vernon this month. Had it delivered to Amarillo and upon arrival there was a dent on the trim around the window, the washer fluid tank was empty after being filled on the way down and the service light was on, the back bumper was uneven, and the truck was dirty. We sent it back to the dealership for repairs and were told it would be months before they could get the trim in. So instead of waiting several more months, we decided to take it and just deal with the issues ourselves. Chris Dunson is a really pleasant guy until you won't guarantee him 5 stars and then he has absolutely no use for you. Chris Dunson, the salesman, stated that he would not turn the truck over to us now if we weren't 110% satisfied. Well of course we aren't satisfied!! So he said that he just needed to "kill the deal then". So basic blackmail for stars, so don't think they get all these stars for free!! We already had financing in place and paid some money down. And they flat out refused to let us have our truck. The GM is in on this great business plan too. They should be ashamed of their business practices. I hope their business owner is proud of their work ethics. Basically they found a reason to get out of giving us this truck because they can now sell it for 8K more than what we had agreed to pay prior to the shortage. Per salesman, "we can sell these trucks for more than sticker price all day long". Buy anywhere but from Vernon Auto Group!!
Read MoreOther Employees Tagged: Chris Dunson
Helpful 
July 30, 2021
"Awesome service and love the new truck. Thank you Rodney..."
- SadlosAwesome service and love the new truck. Thank you Rodney Moore and Deidre Wood for taking care of us. Will definitely recommend Vernon Auto Group.
Read MoreOther Employees Tagged: Deidre Wood, Rodney Moore
May 11, 2021
"This is about my 14 or so vehicle to buy and it’s always..."
- Bbivins76384This is about my 14 or so vehicle to buy and it’s always so easy and convenient. Brandon made the purchase easy as always. Brittany had everything ready to sign when I got there!! Will continue to buy from Vernon Auto Group!!
Read MoreOther Employees Tagged: Jr Cavillio, Brandon Mitchell, Brittany Cruz
April 28, 2021
"My new Ram 3500 was delivered Saturday morning 04/21...."
- RickMy new Ram 3500 was delivered Saturday morning 04/21. After traveling 1900 miles from Vernon Tx to Forest Grove, Or I couldn't even find a rock chip, the truck was delivered full og fule & clean as a whistle. The transportation driver was polite, honest and friendly he stayed in touch with me the whole way. We finished up the paperwork then told a few story's, I told him a song was stuck in my head,(God Bless Texas) true story and my driver was truly a blessing. The salesmen and support team are the best in the Nation. My experience with Vernon Auto was best vehicle transaction and delivery I've ever had, Rodney Moore is now my favorite salesmen, straight shooter no nonsense. Thank's Vernon, you guys are a Royal Flush in sales, service, transportation, knowledge and trustworthy.👍🇺🇸🙏🏁
Read MoreOther Employees Tagged: Rodney Moore , Everyone I talked to in Sales & Transportation.
April 17, 2021
"Awesome is just not a big enough word. Everyone is..."
- JBaileyAwesome is just not a big enough word. Everyone is absolutely wonderful. The process is one of a kind! Simple, up front, honest and free delivery nationwide is unheard of. Brandon Mitchel is the Bomb.
Read MoreOther Employees Tagged: Chris Slaydon, Jr Cavillio, Chris Dunson, Dan Gomillion, Brandon Mitchell, Miguel Granados, Martin Oronia, David Foster, Kaylynn Rodriquez
January 30, 2021
"Absolutely a pleasure to work with! Complete..."
- Dana TrosclairAbsolutely a pleasure to work with! Complete transparency! No hassle, No bull Prompt response, prompt delivery. Wonderful experience all around Would definitely buy from here again for my next vehicle !
Read MoreOther Employees Tagged: Brandon Mitchell , Fidela Nail
January 15, 2021
"Very good experience buying my new truck. Brandon was..."
- Jclavender27Very good experience buying my new truck. Brandon was very helpful and good at staying in touch throughout the whole process. Will definitely shop there again.
Read MoreOther Employees Tagged: Brandon Mitchell
January 09, 2021
"I have bought a bunch of vehicles from Vernon auto, this..."
- Bbivins76384I have bought a bunch of vehicles from Vernon auto, this time I dealt with Nick, very good and knowledgeable, very quick with answering questions, and Martin was quick with the paperwork and answering questions on warranties!!
Read MoreOther Employees Tagged: Jr Cavillio, Nicolas Fuentes, Martin Oronia
January 03, 2021
"Morgan and the crew at vag did a great job as always no..."
- Ericsneed1976Morgan and the crew at vag did a great job as always no hassle found me exactly what I wanted and even held it on the lot untili was ready to pick it up
Read MoreOther Employees Tagged: Morgan Chavez, Kaylynn Rodriquez
December 31, 2020
"Everything went smooth, all sales people that were..."
- HunterearlsEverything went smooth, all sales people that were involved in the truck deal were intelligent and knew what they were talking about. Would recommend to other people.
Read MoreOther Employees Tagged: Jr Cavillio, David Foster, Katelyn Zapata
