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Ralph Schmidt
Ralph Schmidt at Grinwald Ford

Ralph Schmidt

Quick Lane Manager

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.7
66 Reviews

I have been a part of the Auto Repair business for over 43 years...owning my own shop for 38 of those years. I enjoy what I do so much that an early retirement just wasn't for me. I love working with people so assisting them in getting back on the road safe gives me a great sense of achievement! In my free time I enjoy riding my Harley and spending time with my wife and 2 daughters.

4.7

66 Reviews

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66 Reviews of Ralph Schmidt

January 30, 2026

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Employee Rating

Nina was very helpful and knew what she was doing . ..Ford is always exceptional at all they do to help us customers....very hometown people to work with....service is great More

by BlueLightning/18
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Angel Oquendo, Rachel Smith, Nina Joeckel

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January 09, 2026

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I’ve been dealing with this dealership for over 50 years. I consider them to be both honest and fair More

by john.heiden
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Grinwald-Wendt, John Grinwald, Dave Delkamp, Angel Oquendo, Denise Buske

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Jan 21, 2026

Grinwald Ford responded

Hi John~ Thank you so much for leaving us a great review! 50 years, wow! We truly appreciate you and your loyalty as a customer. 😀

January 02, 2026

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Attentive, knowledgeable Ralph is knowledgeable and able to explain things well, easy to understand Ralph is #1 More

by AM_NAG
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

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Jan 21, 2026

Grinwald Ford responded

Good Morning~ Thank you for taking the time to leave this review highlighting Ralph in our Quick Lane! He is a great asset to the Grinwald Team, and we are lucky to have him!

December 26, 2025

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Having a mechanic to trust as I trust Ralph is crucial to me. Having an older car with issues I was unaware of when I purchased makes that a necessity. More

by jackiechristensen
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jan 19, 2026

Grinwald Ford responded

Hi Jackie! Thank you for taking the time to leave a review highlighting Ralph in the Quick Lane! It's great to know that you feel comfortable with Ralph's knowledge, he's a great asset here at Grinwald Ford! 😊

December 15, 2025

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I've been dealing with Ralph and Grinwald Ford for many years now. Ralph has taken good care of my Toyota vehicles. He is a true professional, honest and knowledgeable. More

by cooper_family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2026

Grinwald Ford responded

Good Afternoon~ Thank you so much for taking the time to leave a review highlighting Ralph in the Quick Lane! We're delighted to hear that he has provided you with outstanding customer service for so many years! We truly appreciate your support and loyalty. 😊

December 11, 2025

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I believe the quick lane Ralph has been honest and very helpful to me. I trust him by being honest his helper is helpful to More

by MGALSTON64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2026

Grinwald Ford responded

Hello~ We'll make sure the Quick Lane Team knows that they provide excellent customer service to you! They will be delighted to hear that...thank you for the kind words😊

December 04, 2025

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Highly recommend Kyle and Chelsea! Kyle is up front and honest. Very patient ! Would definitely buy again from Kyle More

by Jbjones1982
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chelsea

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Dec 18, 2025

Grinwald Ford responded

Hi Jessica! We appreciate your positive feedback and are so glad you enjoyed your visit with Kyle & Chelsea! Our team works hard to deliver the best customer service there is to offer, and it's great to that reflected in your review. Thank you! 😀

December 02, 2025

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Excellent dealership to work with,very polite,knowledgeable people. Service department Excellent! I appreciated promt service when nessary. More

by kathy57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Oquendo, Rachel Smith, Nina Joeckel

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Dec 04, 2025

Grinwald Ford responded

Hi~ We appreciate your positive feedback and are so glad you enjoyed your visit with us! Our team works hard to deliver exceptional customer service and it's wonderful to see that reflected in your review. 😀

November 23, 2025

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Employee Rating

Very friendly sales and service people I drive from Fort Atkinson to get there. I bought the truck there and they've done all service work. I'm thinking about trading in for new there More

by bblock62
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

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Dec 04, 2025

Grinwald Ford responded

Hi~ Thank you so much for making the trip to come and see us for your vehicle needs. We do appreciate your business! And, yes, we would be happy to take a look at trading in your current truck for a new vehicle when you're ready to buy! Just stop by and see our Sales Team. 😊

November 17, 2025

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Employee Rating

Fast reliable repairs, communication was excellent. The total bill came in right at the quote no additional add-ons are great to see. More

by Jim Bakken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Oquendo, Rachel Smith, Nina Joeckel

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Nov 18, 2025

Grinwald Ford responded

Hi Jim~ Thank you for the 5 star review! We're so happy we could exceed your expectations and look forward to seeing you again. 😀

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