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Ralph Schmidt
Ralph Schmidt at Grinwald Ford

Ralph Schmidt

Quick Lane Manager

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.6
45 Reviews

I have been a part of the Auto Repair business for over 43 years...owning my own shop for 38 of those years. I enjoy what I do so much that an early retirement just wasn't for me. I love working with people so assisting them in getting back on the road safe gives me a great sense of achievement! In my free time I enjoy riding my Harley and spending time with my wife and 2 daughters.

4.6

45 Reviews

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45 Reviews of Ralph Schmidt

July 22, 2025

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They always treat me fairly. Friendly customer service. Service is done in a timely manner. More

by CCDOVNIK
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Recommend Dealer
Yes

Other Employees Tagged: Laura

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Jul 23, 2025

Grinwald Ford responded

Hi Chris~ We are glad to hear we provided you with friendly and timely service! Appreciate your feedback and look forward to seeing you again. 😀

July 17, 2025

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Employees are friendly and helpful, as well as being professional and quite efficient. Making appointments is easy and work being done is completed in a timely manner. More

by mtodd634
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Yes
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Jul 18, 2025

Grinwald Ford responded

Hello~ Thank you so much for leaving our Service Team this great review! They do work hard to provide the best customer service there is to offer. We appreciate your business! 😀

July 13, 2025

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They get us in when we call seems like good work if we have a question they help us More

by MDQUINN
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Recommend Dealer
Yes

Other Employees Tagged: Angel Oquendo, Rachel Smith, Nina Joeckel

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Jul 18, 2025

Grinwald Ford responded

Good Afternoon! Thank you for taking the time to leave us a review highlighting our Service Teams! We are glad we could accommodate you, and we are always here if you need anything. 😊

June 21, 2025

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Ralph is great. I wish I had a Ralph at some of my other life business interactions! More

by C K
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Recommend Dealer
Yes
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Jun 25, 2025

Grinwald Ford responded

Hi~ Thank you so much for taking the time to leave this review highlighting our Quick Lane. We are thrilled that you are enjoying your experiences with Ralph, he is well versed and a great asset to our team! We appreciate your business!

June 17, 2025

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Grimwald Ford is the best place for vehicle service. The staff is 2 nd to no one. A great place to get your vehicle serviced. The most pleasant people to be around. Always honest with the customers. More

by kdstock
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Recommend Dealer
Yes

Other Employees Tagged: John Grinwald, John Foltz, Denise Buske, Rachel Smith

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Jun 18, 2025

Grinwald Ford responded

Hi Ken! We would like to thank you for your recommendations and fantastic review! Our team of professionals are always working hard to provide the best service there is. We appreciate your business! 😀

June 14, 2025

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Great staff…phone calls promptly answered. Facility is clean and welcoming. The location is easily accessible. More

by champton23
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Recommend Dealer
Yes
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Jun 18, 2025

Grinwald Ford responded

Good Morning~ Thank you for taking the time to leave this great review about our dealership! We appreciate your business! 😊

June 10, 2025

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They knew of warranty work that needed to be done and should have informed me updates weren't available at this time. Was waste of my time and there's communication needs to be better. Everyone was nice More

by jsuber0
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Recommend Dealer
No

Other Employees Tagged: Angel Oquendo

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Jun 19, 2025

Grinwald Ford responded

I am so sorry to hear you were not happy with your experience here. I did follow up on the recalls you had outstanding. One of the three recalls required us to have your vehicle here in the shop before we could tell if futher action needed to be taken. I don't know if that was fully communicated to you when you were here. If not, I am really sorry about that! Thank you for servicing here and if you have further questions feel free to reach out to me directly.- Chelsea 920-261-1800

June 03, 2025

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Employee Rating

Mr. Schmidt knows what he’s talking about when you talk to him about cars. He’s always got an answer to my questions and if he can’t pull the knowledge off the top of his head. He’s always willing to look More

by Silver
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Recommend Dealer
Yes

Other Employees Tagged: Angel Oquendo, Rachel Smith, Nina Joeckel

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Jun 04, 2025

Grinwald Ford responded

Hi~ Thank you for taking the time to leave this wonderful review highlighting our Quick Lane Manager, Ralph Schmidt! We are thrilled you enjoy your experiences with Ralph. He is a wealth of knowledge and we are lucky to have him at Grinwald Ford! We appreciate your business! 😀

May 27, 2025

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Employee Rating

Great to work with and I will return! Looking forward to the next time. Also Dave Delkamp was a great help. More

by LSTIMPFLE
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Recommend Dealer
Yes
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Jun 02, 2025

Grinwald Ford responded

Hi Larry~ We appreciate the 5 star review! Thanks for taking the time. Our staff of professionals are always here to make your visits go smooth. See you again soon! 😀

May 22, 2025

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Great place for service. Ver pleasant employees. Recommended anyone to take their vehicle here for service More

by Kbrowne_5
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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Jun 02, 2025

Grinwald Ford responded

Hi Karen, Thank you so much for taking the time to leave us a review highlighting our service departments! Our staff of professionals work hard to give the best customer there is. We appreciate your business. See you again soon!

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