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Ralph Schmidt
Ralph Schmidt at Grinwald Ford

Ralph Schmidt

Quick Lane Manager

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.8
70 Reviews

I have been a part of the Auto Repair business for over 43 years...owning my own shop for 38 of those years. I enjoy what I do so much that an early retirement just wasn't for me. I love working with people so assisting them in getting back on the road safe gives me a great sense of achievement! In my free time I enjoy riding my Harley and spending time with my wife and 2 daughters.

4.8

70 Reviews

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70 Reviews of Ralph Schmidt

February 23, 2026

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Employee Rating

Ralph did a great job in providing an estimate of costs for a third set of new tires he arranged for installation. I had a flat tire and I also needed oil/filter maintenance. I have had my Ford Explorer se More

by BILLMARJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Oquendo, Nina Joeckel

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February 10, 2026

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Employee Rating

Good service, help thoughtful. They are nowledgeable with their critique. They are always thoughtful and kind. More

by judykresnicka2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel , Those people not rated are those of whom I have not worked.me I did not work.

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Feb 11, 2026

Grinwald Ford responded

Hi Judy~ Thanks so much for the great review! We look forward to your next visit and can't wait to continue serving you! 😀

February 09, 2026

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Good work I was early so I did shopping and came back. Im done bye More

by Ruth Webber
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Grinwald

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Feb 11, 2026

Grinwald Ford responded

Hi Ruth~ Thanks so much for taking the time to leave us a review! We are glad you enjoyed your visit, and look forward to serving you again. 😀

February 06, 2026

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Employee Rating

Ralph was helpful like always: offered the latest rebates and applied my Ford points for a great deal on tires. The guys did the work way under the three hours they planned. I will be coming back. More

by Jbbraughler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2026

Grinwald Ford responded

Hi James~ Thanks for your great review highlighting Ralph and our quick lane team! Your satisfaction is our priority, and we are always here to help. 😊

January 30, 2026

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Employee Rating

Nina was very helpful and knew what she was doing . ..Ford is always exceptional at all they do to help us customers....very hometown people to work with....service is great More

by BlueLightning/18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Oquendo, Rachel Smith, Nina Joeckel

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Feb 04, 2026

Grinwald Ford responded

Good Afternoon~ Thank you so much for taking the time to leave us a review! Our service team works hard to ensure every customer feels welcomed and well taken care of, and we're glad it shows. Nina is a great asset to our team, and we are lucky to have her! Looking forward to seeing you next time. 😀

Feb 04, 2026

BlueLightning/18 responded

your welcome

January 09, 2026

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Employee Rating

I’ve been dealing with this dealership for over 50 years. I consider them to be both honest and fair More

by john.heiden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Grinwald-Wendt, John Grinwald, Dave Delkamp, Angel Oquendo, Denise Buske

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Jan 21, 2026

Grinwald Ford responded

Hi John~ Thank you so much for leaving us a great review! 50 years, wow! We truly appreciate you and your loyalty as a customer. 😀

January 02, 2026

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Employee Rating

Attentive, knowledgeable Ralph is knowledgeable and able to explain things well, easy to understand Ralph is #1 More

by AM_NAG
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

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Jan 21, 2026

Grinwald Ford responded

Good Morning~ Thank you for taking the time to leave this review highlighting Ralph in our Quick Lane! He is a great asset to the Grinwald Team, and we are lucky to have him!

December 26, 2025

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Having a mechanic to trust as I trust Ralph is crucial to me. Having an older car with issues I was unaware of when I purchased makes that a necessity. More

by jackiechristensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2026

Grinwald Ford responded

Hi Jackie! Thank you for taking the time to leave a review highlighting Ralph in the Quick Lane! It's great to know that you feel comfortable with Ralph's knowledge, he's a great asset here at Grinwald Ford! 😊

December 15, 2025

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Employee Rating

I've been dealing with Ralph and Grinwald Ford for many years now. Ralph has taken good care of my Toyota vehicles. He is a true professional, honest and knowledgeable. More

by cooper_family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2026

Grinwald Ford responded

Good Afternoon~ Thank you so much for taking the time to leave a review highlighting Ralph in the Quick Lane! We're delighted to hear that he has provided you with outstanding customer service for so many years! We truly appreciate your support and loyalty. 😊

December 11, 2025

Dealership Rating
Employee Rating

I believe the quick lane Ralph has been honest and very helpful to me. I trust him by being honest his helper is helpful to More

by MGALSTON64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2026

Grinwald Ford responded

Hello~ We'll make sure the Quick Lane Team knows that they provide excellent customer service to you! They will be delighted to hear that...thank you for the kind words😊

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