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Ralph Schmidt

Overview Reviews (107) Inventory (62)

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Ralph Schmidt

Ralph Schmidt | Page 8

Quick Lane Manager

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

I have been a part of the Auto Repair business for over 43 years...owning my own shop for 38 of those years. I enjoy what I do so much that an early retirement just wasn't for me. I love working with people so assisting them in getting back on the road safe gives me a great sense of achievement! In my free time I enjoy riding my Harley and spending time with my wife and 2 daughters.

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4.9

107 Reviews

Overview Reviews (107) Inventory (62)

4.9

107 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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107 Reviews of Ralph Schmidt

May 27, 2025

Dealership Rating

Employee Rating

Great to work with and I will return! Looking forward to the next time. Also Dave Delkamp was a great help. Looking forward to the next time. Also Dave Delkamp was a great help. More

by LSTIMPFLE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 02, 2025 -

Grinwald Ford responded

Hi Larry~ We appreciate the 5 star review! Thanks for taking the time. Our staff of professionals are always here to make your visits go smooth. See you again soon! 😀

May 22, 2025

Dealership Rating

Employee Rating

Great place for service. Ver pleasant employees. Recommended anyone to take their vehicle here for service Ver pleasant employees. Recommended anyone to take their vehicle here for service More

by Kbrowne_5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nina Joeckel

Jun 02, 2025 -

Grinwald Ford responded

Hi Karen, Thank you so much for taking the time to leave us a review highlighting our service departments! Our staff of professionals work hard to give the best customer there is. We appreciate your business. See you again soon!

May 19, 2025

Dealership Rating

Employee Rating

Oil change and tire rotation went smoothly. Technician demonstrated respect for my truck and wiped down areas he worked. Was glad to see he used a torque wrench to torque the lugnuts rather tha Technician demonstrated respect for my truck and wiped down areas he worked. Was glad to see he used a torque wrench to torque the lugnuts rather than the airwrench. More

by Jb9mmguy

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 21, 2025 -

Grinwald Ford responded

Good Afternoon~ Hearing that your service visit went "smoothly" is the best thing we can hope for! Thank you for sharing your experience and look forward to seeing you again soon! 😀

May 05, 2025

Dealership Rating

Employee Rating

Used the quick lube service and found it to be friendly and fast. Kept me up dated with status of service. and fast. Kept me up dated with status of service. More

by taziety

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 07, 2025 -

Grinwald Ford responded

Hi Thomas! Thank you so much for the great review focusing on The Quick Lane Team! We are glad the team kept you informed on your service needs, as they work hard to provide the best customer service there is to offer. See you again soon! 😀

April 22, 2025

Dealership Rating

Employee Rating

Their customer service at the quick lube location is second to none. Their sales staff is outstanding. second to none. Their sales staff is outstanding. More

by KENMATTHEWS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Grinwald, Rachel Smith , Chelsea Grinwald

Apr 23, 2025 -

Grinwald Ford responded

Hi Ken! Thank you for taking the time to leave a 5 star review highlighting our Quick Lane Team! We really appreciate your business and look forward to seeing you soon! 😀

April 20, 2025

Dealership Rating

Employee Rating

Love the valet service! Detailing was excellent. Quality of service was wonderful. Vary convenient to work with. Detailing was excellent. Quality of service was wonderful. Vary convenient to work with. More

by mountain10

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rachel Smith, Nina Joeckel , Angel Oquendo

Apr 22, 2025 -

Grinwald Ford responded

Good Morning! Thank you so much for the great review, highlighting our Detail and Service Teams! And yes, we agree the pick up and delivery service is a great option for our customers...as well as a great timesaver! We appreciate your business and look forward to seeing you again. 😀

April 14, 2025

Dealership Rating

Employee Rating

Good service experience. Good communication. Friendly and knowledgeable staff. Clean facility and comfortable place to wait if necessary. Good communication. Friendly and knowledgeable staff. Clean facility and comfortable place to wait if necessary. More

by edlanger

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Grinwald

Apr 18, 2025 -

Grinwald Ford responded

Hi Ed! We would like to thank you for your recommendations and great review! Our team is dedicated to providing the best customer service there is to offer. We really appreciate your business! 😀

April 09, 2025

Dealership Rating

Employee Rating

Staff friendly and funny. Ralph and gal goes above and beyond to make sure your questions are asked and that you get a great experience. Ralph and gal goes above and beyond to make sure your questions are asked and that you get a great experience. More

by carla.bilgrien

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rachel Smith

Apr 10, 2025 -

Grinwald Ford responded

Hi Carla! Thank you for leaving us a 5 star review highlighting our Quick Lane! Our staff of professionals work to provide the best customer service to all our customers. 😀 We appreciate your business and look forward to seeing you soon!

April 08, 2025

Dealership Rating

Employee Rating

First time using Grinwald. Very impressed. Did not try to push unnecessary charges . Will gladly work with them again and recommend them to our friends. Very impressed. Did not try to push unnecessary charges . Will gladly work with them again and recommend them to our friends. More

by NANAOPAX8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 09, 2025 -

Grinwald Ford responded

Hello~ We welcome you as a new customer! Thank you for taking the time to leave us this great review highlighting our Quick Lane Team! We hope to see you again for all your servicing needs! We appreciate your business. 😀

April 03, 2025

Dealership Rating

Employee Rating

Always have a great experience at Grinwald Ford. Ralph Schmidt always does an excellent job with customer service and communication. Always feel confident with his recommendations due to his skills Ralph Schmidt always does an excellent job with customer service and communication. Always feel confident with his recommendations due to his skills and knowledge. Appreciate his expertise! Ralph is the reason that we service our vehicles at Grinwald. He is the best! More

by MMLSNA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 07, 2025 -

Grinwald Ford responded

Good Morning! On behalf of Grinwald Ford, we would like to thank you for sharing this great review about our Quick Lane Team! We are happy that you appreciate Ralph's hard work, and feel comfortable with his knowledge. We appreciate your business and look forward to serving you again. 😀

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