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Ramez Salman
Ramez Salman at Niello Audi
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Ramez Salman

Sales/Client Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0
17 Reviews

Dealership Experience

1 yr, 9 mos

5.0

17 Reviews

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17 Reviews of Ramez Salman

April 05, 2024

Dealership Rating
Employee Rating

I could not be happier with the whole experience and customer service at niello Audi More

by CHELSEABOYER
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flynn

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Apr 05, 2024

Niello Audi responded

Thank you, Chelsea. Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

April 03, 2024

Dealership Rating
Employee Rating

Ramez was easy to work with. He was personable and professional. He listened, and addressed my questions and concerns thoroughly. More

by DCMACIAS
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Recommend Dealer
Yes
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Apr 03, 2024

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ramez here at Niello Audi. Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 29, 2024

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Employee Rating

All of the employees were knowledgeable and friendly. The service on car was done in a timely manner. More

by REDRALEIGHKEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Tracy, Hector Guadamuz

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Mar 29, 2024

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 24, 2024

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First class experience from a first class dealership & staff. I highly recommend Christian and Niello Audi. More

by PRITCHARDNICOLE
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Tracy, Christian Ibanez, Josh Will

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Mar 25, 2024

Niello Audi responded

Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Christian, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

December 27, 2023

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Employee Rating

Really pushy on the extra warranties for tires/wheels and windshield. Wore us down after waiting for hours to get the final paperwork. Kept reducing the price until "it's only $18/mo more to the payment" and More

by DWIGHTJHALL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Tracy

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Dec 30, 2023

Niello Audi responded

We're sorry to hear about your experience, Dwight, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Charlie Zink General Manager czink@niello.com (916) 283-7206

November 28, 2023

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Helpful, informative, and willing to answer questions. Friendly experience and good follow up post-sale. Recommended. More

by THESIMMON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Tracy, Robert Burris, Andrea Bryner

Helpful
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Nov 28, 2023

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Charlie Zink General Manager czink@niello.com (916) 283-7206

November 20, 2023

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Employee Rating

Working with Ramez was amazing—friendly, efficient, and a valuable collaborator. Highly recommend for any project. More

by SURYAK3
Recommend Dealer
Yes

Other Employees Tagged: Andrea Bryner

Helpful
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Nov 20, 2023

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charlie Zink General Manager czink@niello.com (916) 283-7206

November 20, 2023

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Employee Rating

nice dealer ship, they did everything as I planned and did it quickly, I am satisfied with the purchase More

by SHVAYAGREG98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Burris

Helpful
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Nov 20, 2023

Niello Audi responded

Greg, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Charlie Zink General Manager czink@niello.com (916) 283-7206

October 24, 2023

Dealership Rating
Employee Rating

Salesman Ramez Salman was more than attentive. Not only was he available at our appointed time, he sped us along in our purchasing process. More

by JOHN@DEGROOTASSOCIATES.COM
Recommend Dealer
Yes

Other Employees Tagged: Robert Burris

Helpful
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Oct 31, 2023

Niello Audi responded

Thank you for taking the time to call out Ramez's great work, John! We are truly lucky to have him on our team here in Sacramento and it's wonderful to know that he was attentive and really helped to speed up the purchase process. We will make sure to let him know that you mentioned him!

October 17, 2023

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Employee Rating

Sale was a good experience. Service so far is very good. Staff is very pleasant to work with. More

by GORDON10
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Robert Burris

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Oct 25, 2023

Niello Audi responded

We appreciate you taking the time to leave us a review, Gordon! We look forward to continuing to provide you with a high level of service for years to come.

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