Steve Tracy
Steve Tracy at Niello Audi
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Steve Tracy

Assistant Sales Manager

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.7
14 Reviews

Dealership Experience

3 yrs, 8 mos

Specialties & Trainings

in being the best professional sales consultant

4.7

14 Reviews

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14 Reviews of Steve Tracy

April 07, 2024

Dealership Rating
Employee Rating

Niello Audi was great! I was impressed by the knowledgeable staff and the straightforward way they do business. After visiting nearby Audi dealerships, it was refreshing to More

by SEALLIANO
Sales Price Transparency
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Recommend Dealer
Yes
Apr 08, 2024

Niello Audi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 29, 2024

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Employee Rating

All of the employees were knowledgeable and friendly. The service on car was done in a timely manner. More

by REDRALEIGHKEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramez Salman, Hector Guadamuz

Mar 29, 2024

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 24, 2024

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First class experience from a first class dealership & staff. I highly recommend Christian and Niello Audi. More

by PRITCHARDNICOLE
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 25, 2024

Niello Audi responded

Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Christian, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 23, 2024

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Employee Rating

We worked with Josh Will and he was very informative and helpful with purchasing our Q7. Very positive experience working with Niello Audi. More

by GINACROW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Will , Andrea Bryner

Mar 24, 2024

Niello Audi responded

Thank you for taking the time to write this review, Gina, and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Audi are glad to have you as a customer. Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 23, 2024

Dealership Rating
Employee Rating

All of the people we dealt with were very professional and did a great job. Several times we have been back for minor things and the same type of service is displayed. We especially were happy with Jacq More

by TCLARKCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 24, 2024

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear David and Jacqueline delivered such a great experience! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

January 03, 2024

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Employee Rating

Dianne was great to work with. Professional and got me in and out of the dealership quickly (which was what I wanted) . I would definitely go to her again for future car leasese. More

by JJEANINEE
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dianne Ponce

Jan 03, 2024

Niello Audi responded

Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Dianne, and it was a pleasure having you at the dealership. We appreciate your review! Charlie Zink General Manager czink@niello.com (916) 283-7206

December 27, 2023

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Employee Rating

Really pushy on the extra warranties for tires/wheels and windshield. Wore us down after waiting for hours to get the final paperwork. Kept reducing the price until "it's only $18/mo more to the payment" and More

by DWIGHTJHALL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ramez Salman

Dec 30, 2023

Niello Audi responded

We're sorry to hear about your experience, Dwight, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Charlie Zink General Manager czink@niello.com (916) 283-7206

November 28, 2023

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Helpful, informative, and willing to answer questions. Friendly experience and good follow up post-sale. Recommended. More

by THESIMMON
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 28, 2023

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Charlie Zink General Manager czink@niello.com (916) 283-7206

November 26, 2023

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Employee Rating

Great service, Tatyana was awesome. Thank you!!!!!!! The young man that pulls the cars and help is a great young man. More

by HENSONELECTRIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flynn

Nov 26, 2023

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 10, 2023

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Employee Rating

I am extremely satisfied with my recent car purchase from Nielo Audi dealership. The service and the car exceeded my expectations. More

by GURPREETDHILLON3313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2023

Niello Audi responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Audi! Charlie Zink General Manager czink@niello.com (916) 283-7206

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