Ramiro Milian
Ramiro Milian at Rallye Motors

Ramiro Milian | Page 7

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

Contact Me
4.7
310 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

Dealership Experience

43 yrs

Industry Experience

49 yrs, 4 mos

Languages Spoken

Spanish Spanish

4.7

310 Reviews

Write a Review

310 Reviews of Ramiro Milian

August 30, 2024

Dealership Rating
Employee Rating

Why was the car reinspected? There was a current inspection that had 10 months to go and you reinspected. The car was inspected in 5/24 and you replaced it in July of 2024. W More

by SINGER154
Recommend Dealer
No
Aug 30, 2024

Rallye Motors responded

Thank you for bringing this to our attention. We apologize for any confusion or inconvenience caused by the re-inspection of your vehicle. It’s possible that our team conducted the re-inspection as part of our standard safety checks to ensure everything is in top condition before handing the vehicle over. However, we understand that this may not have been necessary given your valid inspection. Please reach out to us directly so we can address this issue more thoroughly and ensure you're completely satisfied. We're here to help!

August 04, 2024

Dealership Rating
Employee Rating

The service was performed on time. Ramiro took the time to listen to what I needed done to car, and kept me informed by phone as to the progress More

by DRANDREI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Rallye Motors responded

Thank you for the feedback! We’re glad to hear that the service was prompt and that Ramiro provided excellent communication throughout the process. We strive to ensure every customer’s needs are met and that they’re kept informed every step of the way. If you need anything else or have any further questions, don’t hesitate to reach out!

July 30, 2024

Dealership Rating
Employee Rating

Poor customer service. Ramiro is not helpful at all as a service advisor. Does the bare minimum. Dropped my car for service at 830 am and was notified by Ramiro at 3 pm tha More

by CHRYSTEL.TEWARI
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sarah Valle

Jul 30, 2024

Rallye Motors responded

I’m genuinely sorry to hear about your recent experiences with our service department. This is not the level of service we strive to provide. I assure you that we are addressing your concerns with Ramiro and our team to prevent such issues in the future. Please contact me directly at 516-625-1000 so we can discuss this further and work towards a resolution. Your satisfaction is very important to us, and we want to ensure you have a better experience moving forward. Thank you for bringing this to my attention. Best regards, Paul Hartmann Service Manager, Rallye Motors

July 25, 2024

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Employee Rating

My C300 had a couple a recalls and it needs service as well. My friends Trent Manco and Rich DeAngelo just starts working at the dealership and I decided to use them this time. The entire staff was very p More

by jean5549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2024

Rallye Motors responded

Thank you for sharing your experience! We’re glad Trent, Rich, and the team provided excellent service for your C300. We look forward to seeing you at Rallye Motors again!

July 19, 2024

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Wonderful customer service. Everything was done in a timely manner. And everything was done correctly. More

by randysiler55
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 20, 2024

Rallye Motors responded

Thank you for your kind words! We're thrilled you had a great experience with our service team. Ensuring things are done promptly and accurately is our priority. If you need further assistance or have feedback, please reach out—we're here for you!

July 07, 2024

Dealership Rating
Employee Rating

From the young man that took the car when I pulled up to through the check in process. All was perfect! I couldn’t bring my car back till the next morning and they said no problem and once again they could’ More

by SUECARFORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2024

Rallye Motors responded

Thank you for sharing your positive experience with Ralley Motors! It's wonderful to hear that from start to finish, everything went perfectly and our team was so accommodating. We truly appreciate your recommendation and look forward to serving you again!

June 20, 2024

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Employee Rating

I am a long time customer of Rallye and have always been satisfied with their Service Dept. The work requested has always been top notch. Ramiro has always been professional and answers any questions I h More

by ABOISSELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Rallye Motors responded

Thank you for being a long-time customer of Rallye! We're thrilled to hear that you've always been satisfied with our Service Department and that Ramiro has provided you with top-notch service. We truly appreciate your loyalty and look forward to continuing to provide you with exceptional service in the future!

June 20, 2024

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Employee Rating

Waited 4 hours for nothing to get done. No communication. Had to come back again. More

by PENNY15
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

June 15, 2024

Dealership Rating
Employee Rating

Another terrific experience with Mr. Malian and Rallye Motors. They never fail to impress with the quality of their service and making me feel well taken car of. I highly recommend bot More

by STONYTOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2024

Rallye Motors responded

Thank you for sharing your positive experience! We're thrilled to hear that Mr. Malian and Rallye Motors continue to impress you with our service. Your recommendation means a lot to us. Looking forward to serving you again!

June 09, 2024

Dealership Rating
Employee Rating

Always a breeze going here. Friendly staff fast and efficient service. The only place I take my Mercedes More

by beanloveslife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Rallye Motors responded

We're delighted to hear that your experiences at our dealership have been consistently positive! Providing friendly and efficient service is our aim, and we're honored to be your go-to choice for Mercedes service. Thank you for your trust and loyalty—we look forward to continuing to exceed your expectations in the future!

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