Ramon Mendoza
Ramon Mendoza at Reliable Nissan

Ramon Mendoza | Page 49

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.5
515 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

515 Reviews

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515 Reviews of Ramon Mendoza

October 30, 2024

Dealership Rating
Employee Rating

Ramon in the service department is so good at his job. The dealership is great More

by GLORIALUJAN6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia , Nick Anaya, Steve Vigil

Oct 31, 2024

Reliable Nissan responded

Gloria, we’re thrilled to hear about your positive experience with Ramon! Our team works hard to provide exceptional service, and it's great to know you felt that. Thank you for your feedback and for choosing us!

October 28, 2024

Dealership Rating
Employee Rating

I was so pleased that my tune up was done in a couple of hours. I only have one car and I need to have it to do errands. The mechanic did a good job. Thank you! More

by MIKANDGLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Reliable Nissan responded

We’re thrilled to hear you had a great experience with your tune-up! Our team works hard to provide efficient service, so it's fantastic to know we met your needs. Thank you for your kind words, and we look forward to seeing you again!

October 27, 2024

Dealership Rating
Employee Rating

Service takes too long there are very unorganized not knowing what's included with a purchase of a vehicle and what to charge a client More

by Sad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Abdul Kebe, Paul Bateman, Dominic Salazar, Manny Garcia , Nick Anaya, Cesar Chavez, Phu Nguyen, Steve Vigil

Oct 28, 2024

Reliable Nissan responded

We strive to make each service experience efficient and straightforward, so it's concerning to hear about the delays and confusion around service inclusions. We’d like the opportunity to address your concerns in more detail and make things right. Please feel free to reach out to our Service Director, Steve Vigil, at Svirgil@vtaig.com, so we can work to resolve this for you.

October 27, 2024

Dealership Rating
Employee Rating

Super nice, good customer service, nice facility! Love coming here when I come from out of town More

by DEATHTROOPER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Reliable Nissan responded

Thanks for the awesome feedback! We’re thrilled to hear you enjoyed your visits and appreciated our customer service. We look forward to welcoming you back next time you're in town!

October 26, 2024

Dealership Rating
Employee Rating

Ramon is very attentive to my questions about my car. The other staff in sales are also very friendly in helping me. More

by mrylore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abdul Kebe

Oct 29, 2024

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Ramon and our sales team provided you with attentive and friendly service. Your satisfaction is our priority, and we appreciate your support!

October 22, 2024

Dealership Rating
Employee Rating

Quick service and very professional. Got me in and out about as fast as could be expected. More

by T Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a quick and professional experience with us. Our team always strives to provide efficient service, and it’s great to know we hit the mark for you. We look forward to your next visit!

October 19, 2024

Dealership Rating
Employee Rating

Greeted promptly. Serviced vehicle as requested. Notification when service completed. Reliable like their name brand More

by PAMILLS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with us. Our team takes pride in being reliable and providing prompt service. Your feedback motivates us to keep delivering the best for our customers!

October 18, 2024

Dealership Rating
Employee Rating

Do not recommend. The service department attempted to tell me my vehicle needed more than it actually did. More

by Stephsalas86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 22, 2024

Reliable Nissan responded

We understand how important it is for our customers to receive honest and accurate assessments of their vehicles. Your feedback is crucial in helping us improve our service standards. If you'd like to discuss your concerns further, please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

October 18, 2024

Dealership Rating
Employee Rating

The service department was the only part of this dealership that was honest, nice, and helpful! More

by PEARL_CONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia , Nick Anaya

Oct 21, 2024

Reliable Nissan responded

Thank you, Pearl! We're thrilled to hear that our service department made such a positive impression. Our team strives to provide honest and helpful service, and your feedback means a lot to us. We look forward to assisting you again in the future!

October 17, 2024

Dealership Rating
Employee Rating

My car had a bad battery and the dealership charged it and kept my car for a week. I had no updates until the car was ready to be picked up. I would call at least once a day and would get the response of More

by DOVE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Garcia , Nick Anaya

Oct 22, 2024

Reliable Nissan responded

We truly understand the frustration that comes with the lack of communication and extended time your vehicle was kept. It’s concerning to hear that you were not receiving updates and had to take matters into your own hands to replace the battery after the service. We apologize for any inconvenience caused and value your feedback as it helps us improve. To discuss your experience in more detail and work toward a resolution, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

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