Ramon Mendoza
Ramon Mendoza at Reliable Nissan

Ramon Mendoza | Page 48

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.5
501 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

501 Reviews

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501 Reviews of Ramon Mendoza

October 26, 2024

Dealership Rating
Employee Rating

Ramon is very attentive to my questions about my car. The other staff in sales are also very friendly in helping me. More

by mrylore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abdul Kebe

Oct 29, 2024

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Ramon and our sales team provided you with attentive and friendly service. Your satisfaction is our priority, and we appreciate your support!

October 22, 2024

Dealership Rating
Employee Rating

Quick service and very professional. Got me in and out about as fast as could be expected. More

by T Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a quick and professional experience with us. Our team always strives to provide efficient service, and it’s great to know we hit the mark for you. We look forward to your next visit!

October 19, 2024

Dealership Rating
Employee Rating

Greeted promptly. Serviced vehicle as requested. Notification when service completed. Reliable like their name brand More

by PAMILLS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with us. Our team takes pride in being reliable and providing prompt service. Your feedback motivates us to keep delivering the best for our customers!

October 18, 2024

Dealership Rating
Employee Rating

Do not recommend. The service department attempted to tell me my vehicle needed more than it actually did. More

by Stephsalas86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 22, 2024

Reliable Nissan responded

We understand how important it is for our customers to receive honest and accurate assessments of their vehicles. Your feedback is crucial in helping us improve our service standards. If you'd like to discuss your concerns further, please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

October 18, 2024

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Employee Rating

The service department was the only part of this dealership that was honest, nice, and helpful! More

by PEARL_CONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia , Nick Anaya

Oct 21, 2024

Reliable Nissan responded

Thank you, Pearl! We're thrilled to hear that our service department made such a positive impression. Our team strives to provide honest and helpful service, and your feedback means a lot to us. We look forward to assisting you again in the future!

October 17, 2024

Dealership Rating
Employee Rating

My car had a bad battery and the dealership charged it and kept my car for a week. I had no updates until the car was ready to be picked up. I would call at least once a day and would get the response of More

by DOVE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Garcia , Nick Anaya

Oct 22, 2024

Reliable Nissan responded

We truly understand the frustration that comes with the lack of communication and extended time your vehicle was kept. It’s concerning to hear that you were not receiving updates and had to take matters into your own hands to replace the battery after the service. We apologize for any inconvenience caused and value your feedback as it helps us improve. To discuss your experience in more detail and work toward a resolution, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

October 17, 2024

Dealership Rating
Employee Rating

Excellent customer service , honest and very good at letting me know about due services to maintain my vehicle in prime conditions More

by FRANK2VG8080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Esparza, Manny Garcia , Nick Anaya, Steve Vigil

Oct 21, 2024

Reliable Nissan responded

Frank, thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience with our customer service and that we could help keep your vehicle in top shape. Your satisfaction means a lot to us!

October 16, 2024

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Employee Rating

I set up the appointment and it went as I was told it would be with the airbags on the truck. More

by Blmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Reliable Nissan responded

Thanks for sharing your experience! We're thrilled to hear that your appointment went smoothly and met your expectations. It's our goal to provide clear communication and excellent service. Looking forward to serving you again!

October 13, 2024

Dealership Rating
Employee Rating

Horrible sales Manager Sammy was no help. I bought a 2024 Titan and was having problems with it 45 day’s after purchase took it in to get fixed they had it 3 weeks and they couldn’t figure ou More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sammy Saavedra , Cesar Chavez, Steve Vigil

Oct 15, 2024

Reliable Nissan responded

We understand how frustrating it can be when your vehicle does not meet expectations, especially after your recent purchase of the 2024 Titan. It's concerning to hear about the delays in service and the lack of communication during this process. Your feedback about Sammy and Ramon not providing the support you needed is valuable to us. We want to ensure that your concerns are addressed effectively. Please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

October 11, 2024

Dealership Rating
Employee Rating

He told me it would be 409 and when I came to pay it was over 800 More

by pegasus7451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 15, 2024

Reliable Nissan responded

It's important to us that our customers feel informed about their service expenses. We appreciate your feedback, as it helps us improve our communication and transparency. For further assistance regarding this matter, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

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