Ramon Mendoza | Page 50
Service Advisor
Reliable Nissan
9951 Coors Boulevard Northwest
Albuquerque, NM 87114
Languages Spoken
English
Spanish
515 Reviews
Write a Review515 Reviews of Ramon Mendoza
October 17, 2024
Excellent customer service , honest and very good at letting me know about due services to maintain my vehicle in prime conditions letting me know about due services to maintain my vehicle in prime conditions More
Other Employees Tagged: Jessica Esparza, Manny Garcia , Nick Anaya, Steve Vigil
October 13, 2024
Horrible sales Manager Sammy was no help. I bought a 2024 Titan and was having problems with it 45 day’s after purchase took it in to get fixed they had it 3 weeks and they couldn’t figure ou I bought a 2024 Titan and was having problems with it 45 day’s after purchase took it in to get fixed they had it 3 weeks and they couldn’t figure out how to fix the issue so I asked Sammy to just put me in another truck wouldn’t do it told him this truck is a lemon all he told me is it’s under warranty. They replaced the transfer case that didn’t solve issues Ramon never gave me updates on what they were doing I had to call just to find out what was going on Ramon finally told me the main mechanic could not figure out the issue and would have to call engineer from manufacture. My truck was in there July 6 through end of September. I asked him if they can get me a truck because that’s what I need. They gave me in Nissan Altima to drive around, bad customer service all around. I will never buy from reliable Nissan again. The truck still doesn’t drive the same it’s just a lemon and need to buy it back. More
Other Employees Tagged: Sammy Saavedra , Cesar Chavez, Steve Vigil
October 10, 2024
I was not satisfied with the services. I had to keep calling the manager Steven to request a report on my vehicle, he provided me an invoice which I already received. I never received the I had to keep calling the manager Steven to request a report on my vehicle, he provided me an invoice which I already received. I never received the report so I can fully understand what was going on with my vehicle. I ended getting my car towed out of nissan and get it fixed elsewhere. After 1 week and a half of my vehicle being in the service center, it was still not fixed. One of the techs, Josh was very helpful and communicated the updates, but the manager did a terrible job communicating the issues and responding to my request. More
Other Employees Tagged: Steve Vigil
October 10, 2024
I am so disappointed in Reliable , I have purchased 5 New Vehicles, I will never recommend Reliable again and I will let everyone one I know to stay away. I sold yellow page ads for 32 years and I am fri New Vehicles, I will never recommend Reliable again and I will let everyone one I know to stay away. I sold yellow page ads for 32 years and I am friends with all of AbQ businesses, I will let them know how bad I was treated More
Other Employees Tagged: Paul Bateman, Kasadi Deskin, Sammy Saavedra , Steve Vigil
October 10, 2024
Manager does not make sure your vehicle is getting the right service. Waited 3 hours for an oil change. Also exterior and interior wasn’t protected with zaktek protection which is included with car payme right service. Waited 3 hours for an oil change. Also exterior and interior wasn’t protected with zaktek protection which is included with car payments. Poor customer service. More
Other Employees Tagged: Kasadi Deskin, Dominic Salazar, Laura Myers, Sammy Saavedra, Sophia Salazar, Manny Garcia , Nick Anaya, Reece Robinson, Steve Vigil, Joshua gallegos , Kenyon Sullivan
October 10, 2024
60,000 mile service of all major components was preformed. Three hour waiting period. to get complete service seemed excessive. Total cost higher than expected since I did not need oil change preformed. Three hour waiting period. to get complete service seemed excessive. Total cost higher than expected since I did not need oil change or new filter or lube job or tire rotation.which were done just prior to Reliable perfprmance. More

