Ramon Mendoza | Page 51

Reliable Nissan responded

Lisa, we’re thrilled to hear about your positive experience with Ramon! It’s great to know he was able to alleviate your stress and get your repair covered quickly. Thank you for sharing your feedback; it motivates us to keep delivering excellent service!

Reliable Nissan responded

We're thrilled to hear you found our updates helpful! Keeping you informed is our priority, and we're glad you appreciated it. Thank you for your kind words and support!

Reliable Nissan responded

Thanks for the fantastic review, Danny! We’re thrilled to hear you had a great experience with the visor replacement and oil change. Your satisfaction is our priority, and we look forward to serving you again soon!

Reliable Nissan responded

Thank you for your kind words and for trusting us with your vehicle! We’re glad to hear that you’re consistently satisfied with the quality of our service. However, we understand your concern about the wait time, even with an appointment, and we sincerely apologize for any inconvenience this may have caused. We’re always looking for ways to improve efficiency while maintaining the high level of care you expect. If you have any further suggestions or concerns, please feel free to reach out. We truly appreciate your feedback and look forward to serving you again!

Reliable Nissan responded

We sincerely apologize for the experience you had during your visit. It’s concerning to hear about the oversight and the incorrect diagnosis. We appreciate your feedback, as it helps us improve our services. Please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com, so he can address your concerns directly and work towards a resolution. Thank you for bringing this to our attention, and we hope to regain your trust.

Reliable Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us at Reliable Nissan. Our team works hard to provide excellent service, and it means a lot to know that we met your expectations. We truly appreciate your support and look forward to assisting you again in the future—whether it’s for sales, service, or anything in between.

Reliable Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us at Reliable Nissan. Our team works hard to provide excellent service, and it means a lot to know that we met your expectations. We truly appreciate your support and look forward to assisting you again in the future—whether it’s for sales, service, or anything in between.

Reliable Nissan responded

Thanks for your feedback! We're glad you appreciated the timely service. We understand your disappointment about the car situation and are continuously looking for ways to enhance our offerings. Your input is valuable to us!

Reliable Nissan responded

We understand how frustrating it must have been to deal with the oil leakage and to return for a second visit. This isn't the level of service we aim to provide, and your experience certainly doesn’t reflect our standards. We’d like to make things right and ensure this doesn’t happen again. Please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com, so we can address your concerns directly.

Reliable Nissan responded

Thanks, Tom! We're thrilled to hear you had a great experience with our team. Timely service and fantastic support are what we strive for. We look forward to seeing you again soon!