Ramon Mendoza | Page 52

Reliable Nissan responded

We strive to make each service experience efficient and straightforward, so it's concerning to hear about the delays and confusion around service inclusions. We’d like the opportunity to address your concerns in more detail and make things right. Please feel free to reach out to our Service Director, Steve Vigil, at Svirgil@vtaig.com, so we can work to resolve this for you.

Reliable Nissan responded

Thanks for the awesome feedback! We’re thrilled to hear you enjoyed your visits and appreciated our customer service. We look forward to welcoming you back next time you're in town!

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Ramon and our sales team provided you with attentive and friendly service. Your satisfaction is our priority, and we appreciate your support!

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a quick and professional experience with us. Our team always strives to provide efficient service, and it’s great to know we hit the mark for you. We look forward to your next visit!

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with us. Our team takes pride in being reliable and providing prompt service. Your feedback motivates us to keep delivering the best for our customers!

Reliable Nissan responded

We understand how important it is for our customers to receive honest and accurate assessments of their vehicles. Your feedback is crucial in helping us improve our service standards. If you'd like to discuss your concerns further, please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

Reliable Nissan responded

Thank you, Pearl! We're thrilled to hear that our service department made such a positive impression. Our team strives to provide honest and helpful service, and your feedback means a lot to us. We look forward to assisting you again in the future!

Reliable Nissan responded

We truly understand the frustration that comes with the lack of communication and extended time your vehicle was kept. It’s concerning to hear that you were not receiving updates and had to take matters into your own hands to replace the battery after the service. We apologize for any inconvenience caused and value your feedback as it helps us improve. To discuss your experience in more detail and work toward a resolution, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

Reliable Nissan responded

Frank, thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience with our customer service and that we could help keep your vehicle in top shape. Your satisfaction means a lot to us!

Reliable Nissan responded

Thanks for sharing your experience! We're thrilled to hear that your appointment went smoothly and met your expectations. It's our goal to provide clear communication and excellent service. Looking forward to serving you again!