Ramon Mendoza | Page 53

Greeted promptly. Serviced vehicle as requested. Notification when service completed. Reliable like their name brand Serviced vehicle as requested. Notification when service completed. Reliable like their name brand More

by PAMILLS02 Verified Customer Verified Customer

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Do not recommend. The service department attempted to tell me my vehicle needed more than it actually did. The service department attempted to tell me my vehicle needed more than it actually did. More

by Stephsalas86 Verified Customer Verified Customer

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The service department was the only part of this dealership that was honest, nice, and helpful! dealership that was honest, nice, and helpful! More

by PEARL_CONNIE Verified Customer Verified Customer

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My car had a bad battery and the dealership charged it and kept my car for a week. I had no updates until the car was ready to be picked up. I would call at least once a day and would get the response of and kept my car for a week. I had no updates until the car was ready to be picked up. I would call at least once a day and would get the response of “we will call you back and have the technician give you an update”. I wouldn’t get a call back. My car died 2 days later and I went ahead and replaced the battery myself. I wouldn’t recommend this dealership at all. The east side Nissan dealership was more supportive and helpful when called to ask how this service would take. More

by DOVE51 Verified Customer Verified Customer

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Excellent customer service , honest and very good at letting me know about due services to maintain my vehicle in prime conditions letting me know about due services to maintain my vehicle in prime conditions More

by FRANK2VG8080 Verified Customer Verified Customer

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I set up the appointment and it went as I was told it would be with the airbags on the truck. would be with the airbags on the truck. More

by Blmoe Verified Customer Verified Customer

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Horrible sales Manager Sammy was no help. I bought a 2024 Titan and was having problems with it 45 day’s after purchase took it in to get fixed they had it 3 weeks and they couldn’t figure ou I bought a 2024 Titan and was having problems with it 45 day’s after purchase took it in to get fixed they had it 3 weeks and they couldn’t figure out how to fix the issue so I asked Sammy to just put me in another truck wouldn’t do it told him this truck is a lemon all he told me is it’s under warranty. They replaced the transfer case that didn’t solve issues Ramon never gave me updates on what they were doing I had to call just to find out what was going on Ramon finally told me the main mechanic could not figure out the issue and would have to call engineer from manufacture. My truck was in there July 6 through end of September. I asked him if they can get me a truck because that’s what I need. They gave me in Nissan Altima to drive around, bad customer service all around. I will never buy from reliable Nissan again. The truck still doesn’t drive the same it’s just a lemon and need to buy it back. More

by Unhappy customer Verified Customer Verified Customer

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He told me it would be 409 and when I came to pay it was over 800 over 800 More

by pegasus7451 Verified Customer Verified Customer

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I prefer going to Reliable versus anywhere else. I like the mailed coupons and the people seem to care. I like the mailed coupons and the people seem to care. More

by Brian Verified Customer Verified Customer

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I was not satisfied with the services. I had to keep calling the manager Steven to request a report on my vehicle, he provided me an invoice which I already received. I never received the I had to keep calling the manager Steven to request a report on my vehicle, he provided me an invoice which I already received. I never received the report so I can fully understand what was going on with my vehicle. I ended getting my car towed out of nissan and get it fixed elsewhere. After 1 week and a half of my vehicle being in the service center, it was still not fixed. One of the techs, Josh was very helpful and communicated the updates, but the manager did a terrible job communicating the issues and responding to my request. More

by M.A.C Verified Customer Verified Customer

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