Ramsey Obregon | Page 5

1794 Tundra The 1794 Tundra is a stunning truck. It was not what I thought I was looking for. The look, the towing capacity, and previous Toyota experience sold t The 1794 Tundra is a stunning truck. It was not what I thought I was looking for. The look, the towing capacity, and previous Toyota experience sold the 1794. More

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Great Deal We had a great experience and ended up with a great deal. Thank you Christie Sanchez, Ramsey Obregon, and David Villareal for making this such a great We had a great experience and ended up with a great deal. Thank you Christie Sanchez, Ramsey Obregon, and David Villareal for making this such a great experience. They went all out to make sure we left satisfied. Thank you guys and thank you North Park More

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Calvary Blue TRD PRO 4Runner I usually change vehicles every 3-4 years and I buy luxury to specialized off road vehicles. Before this purchase I owned a Cadillac CTS coupe and al I usually change vehicles every 3-4 years and I buy luxury to specialized off road vehicles. Before this purchase I owned a Cadillac CTS coupe and almost purchased a Ford Raptor then Land Cruiser. I sought out this dealership through USAA to purchase a TRD PRO 4Runner after the Land Crusier purchase from another dealership went sour. This dealership was quick to order the 4runner I wanted in a configuration that I wanted at a fair market price. I waited 6 months for it which wasn’t an issue knowing I was getting what I wanted. However, once the vehicle got to the dealership I very quickly became aware that the vehicle came with added accessories that I did not want and ordered without. This despite having explained to the salespeople and communicated on several occasions through email and text messaging. I asked to have the items removed and the vehicle discounted from those items. However, only the running boards were removed with a $400 cost adjustment. I asked for additional compensation for the added cost of the other items which I did not order. I also explained that this would inconvenience my plan to purchase after market accessories to add to my vehicle. There was no compensation offered. While I was upset, I explained to the salesperson and manager that I ordered the vehicle without the added accessories which added to the cost of the vehicle. They explained that the vehicle comes from the factory in this configuration and they couldn’t do much about the way it comes from the factory. I understood but I was still confused why during the order I initially placed the vehicle was ordered without those items. I ended up purchasing the vehicle because I wanted the vehicle that I waited 6 months for. I will have to adjust the accessory purchase that I was going to make. Overall I liked the dealership and the purchase I made. I would purchase another vehicle from here but I would change the level of involvement should I do another special order. I especially liked the knowledge of the 4runner that the salesperson Connie displayed which ultimately led to me making the purchase. There was no pressure from the salespeople and the dealership offered fair market prices to what I wanted. It was this overall attitude of the dealership that made me want to purchase from them. I would give the dealership 5 stars would it not have been for the confusion of the order. More

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Service on my rav4 vehicle The service I received on my rav4 was great. It was done in a timely manner. I had a good experience and would recommend Toyota The service I received on my rav4 was great. It was done in a timely manner. I had a good experience and would recommend Toyota More

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Amazing/Wonderful My father an I went to go see Mr.Ramirez looking to purchase a new car. It took awhile due to my father having to have surgery. Mr. Ramirez an RAMSEY My father an I went to go see Mr.Ramirez looking to purchase a new car. It took awhile due to my father having to have surgery. Mr. Ramirez an RAMSEY were very patient with us in getting all the paperwork completed . Mr. RAMSEY was wonderful in helping to finance an what would be the best for me. I am so very pleased with all there work that they have done to help me purchase my 4RUNNER.. I enjoy going to get my car maintenance an everyone there is very respectful. I continue to praise TOYOTA an the DEALERSHIP. Thank you again for all the professionalism an the effort in allowing me to purchase my car. Sincerely, Anna Ortiz More

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Best service! Bought all of my vehicles here, they never disappoint. Prompt service and follow up! Always attentive to my needs. They have my loyalty in the future. Bought all of my vehicles here, they never disappoint. Prompt service and follow up! Always attentive to my needs. They have my loyalty in the future. More

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First purchase from North Park My experience with North Park Toyota was great! I worked with Wes and Ramsey. I did everything by phone and the process couldn’t have been easier. Whe My experience with North Park Toyota was great! I worked with Wes and Ramsey. I did everything by phone and the process couldn’t have been easier. When my Tundra was delivered to my door, Mark did an amazing job going over the paperwork with me and the truck - showing me I was getting everything I was promised. When it’s time, I’ll definitely buy from them again and I will refer anyone who’s looking for an easy and honest process. More

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Awesome experience Dealing with North Park Toyota has been an awesome experience. Thank you Christie and especially Ramsey for your excellent customer service. We will Dealing with North Park Toyota has been an awesome experience. Thank you Christie and especially Ramsey for your excellent customer service. We will definitely come back and recommend family and friends. Awesome job! More

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North Park Toyota is second to NONE. I had the best Car buying experience at North Park Toyota in my life! Thanks to Richard Ramirez and Ramsey Obregon. My wife and I were undecided on ou I had the best Car buying experience at North Park Toyota in my life! Thanks to Richard Ramirez and Ramsey Obregon. My wife and I were undecided on our choice of vehicle that we needed for our new growing family and our salesman Richard Ramirez, patiently showed us all possible choices. He took us around the huge lot of vehicles and went according to our preferences and never tried to show us what we didn't want. Richard took us on test drives of several different vehicles and we never felt rushed to make a decision. Every option we thought of, Richard looked up on our request without hesitation. Richard always told us to "be sure its what you want." When we finally made our choice of vehicle, our vehicle needed to be ordered and shipped to North Park. With every step and every day that had gone by, we were given daily updates of the progress of our vehicle. Richard Ramirez is a top notch salesman and i would recommend him to everyone looking to buy a vehicle. The next step in our car buying experience at North Park Toyota was with Ramsey Obregon, our business manager. Ramsey went above and beyond to ensure we were completely happy with our selection decision. He understood we were apprehensive and took the time out to talk with us about being 100% sure and 100% happy above all. Ramsey made our contract review easy to understand and he was very thorough. Any questions we had, he explained to us in detail and made sure we completely understood before moving on to the next step. As with Richard, Ramsey would call us on a daily basis to update us on our vehicle that we waiting for, to be shipped to North Park. My wife and I had the best experience between both of us by far, at North Park Toyota. The friendly staff, great hospitality, and no hype that we received at this Dealership makes us recommend North Park Toyota to everyone. More

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R Vaughn and M Gothard were exceptional professionals in every way. They both made my wife and I at home and the "sale end" a most positive experience. The outcome was a NEW 2014 Highlander Limited. Mr. V every way. They both made my wife and I at home and the "sale end" a most positive experience. The outcome was a NEW 2014 Highlander Limited. Mr. Vaughn went the extra mile with us for sure and all 3 of us came out the winners. I look forward to all my re-visits to the dealership for follow-up check-ups. The dealership was VERY clean, warm, and welcoming by ALL employees there. By the way the FREE treats, cookies, coffee, etc. were very welcomed on a cold day. While in Mr. Vaughn's office a lady "brought" us "warm" freshly-made cookies. NOW THAT'S SERVICES. Well done Mr. Gothard your dealership, staff and employees ARE a TRUE asset known as North Park Toyota of San Antonio Peyton & Sunne Starr More

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