Randy Abreu
Randy Abreu at Westbury Toyota

Randy Abreu | Page 4

General Manager

Westbury Toyota

1121 Old Country Rd
Westbury, NY 11590

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4.8
60 Reviews
4.8

60 Reviews

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60 Reviews of Randy Abreu

October 02, 2023

Dealership Rating
Employee Rating

Good job done it was on time and I did not have to wait too much More

by Valerie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wes Richards, Jennelle McKenzie, Mark Ansman , Grace Castillo

Oct 02, 2023

Westbury Toyota responded

Valerie, thank you for stopping in for service! We are glad the Westbury Toyota team delivered a five-star experience. Safe travels!

June 07, 2023

Dealership Rating
Employee Rating

Caleb held true to his word. Nothing changed once I arrived at the dealership. He was communicative, courteous and professional. Go see Caleb! More

by pdguy1063
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Eitan , Caleb Keating

Jun 07, 2023

Westbury Toyota responded

We're thrilled to hear about your positive experience with Caleb at Westbury Toyota! We're glad he provided you with outstanding service during your visit. It's important to us that our customers feel heard and well taken care of. Thank you for choosing us!

June 07, 2023

Dealership Rating
Employee Rating

Carlos was very proffesional and fiendly, he helped to answer all my questions, it made our decision to purchase easier to make. More

by ovalenzu23
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Escobar, Julio Abreu

Jun 07, 2023

Westbury Toyota responded

We're thrilled Carlos offered courteous professionalism that accommodated all your needs and made your purchase experience a smooth success! Thanks for choosing Westbury Toyota. Safe travels!

June 01, 2023

Dealership Rating
Employee Rating

I personally exude and appreciate both Loyalty and Quality in my business dealings and in my business relationships, and that's exactly why I just purchased my 3rd automobile from the folks that own, More

by PJLCNYC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paulette Davy, Jesus Nunez, Alex Eitan, Jeremy Garcia , Luis Bono, Manager; Cristian Reyes Sales Consultant

Jun 01, 2023

Westbury Toyota responded

We appreciate your glowing review! Our team is committed to providing competitive pricing and exceptional service, and it means a lot to hear that this was reflected in your visit. We will be sure to pass on the kind words to Luis, Cristian, and Alex. Safe travels, and we hope to see you back again at Westbury Toyota!

March 23, 2023

Dealership Rating
Employee Rating

After many unresolved service issue after a recall I had contacted the Toyota engagement center which was working for months to resolve the issue that the service department did fix a one point but the fix More

by RP
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Umana, Alex Eitan , Al from service

March 01, 2023

Dealership Rating
Employee Rating

The finance conned me. The car price is 32357.00 Tax is 3176.33 Down payment 5000.00 With tax 36038.33 -5000.00 deposit=31038.33 15 dollars every month for 72 months More

by Cress641
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Paulette Davy, Mark Ansman, Kelly Castellanos , Grace Castillo

Mar 02, 2023

Westbury Toyota responded

Your review is concerning to read. This is certainly not the great customer service I expect from our team and I sincerely apologize for the miscommunication. I'm surprised to see these numbers and I'd like Luis Valdes, our Sales Manager, to discuss your experience with you directly. Please give him a call at 516-333-3100 ext. 4829 at your earliest convenience. Thank you.

December 01, 2022

Dealership Rating
Employee Rating

Best Dealership, and the most helpful and patient agent, we were very fortunate to had Kelly on our side. More

by Luis Carrasco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paulette Davy, Mark Ansman, Kelly Castellanos , Grace Castillo

Dec 01, 2022

Westbury Toyota responded

Thank you for this great review, Luis! Kelly and the team appreciate your kind words. It means a lot to have your trust and confidence!

Dec 01, 2022

Luis Carrasco responded

Best experience ever, easy, quick and hassle free

Dec 01, 2022

Luis Carrasco responded

Easy and painless

November 26, 2022

Dealership Rating
Employee Rating

I am very grateful for the attention and help that Julio Abreu, the best salesman, gave us. More

by Enilda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julio Abreu , Grace Castillo

Nov 29, 2022

Westbury Toyota responded

Thank you for stopping by to share your purchasing experience with Julio at Westbury Toyota! We truly appreciate your feedback and wish you many safe travels in your new ride!

October 10, 2022

Dealership Rating
Employee Rating

Had a wonderful experience and our salesperson Kelly was well informed and non pressure the whole time. More

by sav60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Westbury Toyota responded

Thank you for this lovely shoutout to Kelly! We are so glad everything went well and hope to see you again at Westbury Toyota!

September 24, 2022

Dealership Rating
Employee Rating

I was having difficulty finding a dealership that wasn't marking up the price of their vehicles by 15% or more due to COVID/Supply Chain Issues/ Available Supply of Cars. Westbury Toyota was the only dealer More

by vannoytg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Umana , Yanira Martinez-Finance Dept.

Sep 26, 2022

Westbury Toyota responded

Thanks for sharing your appreciation of Westbury Toyota! We're thrilled Randy got you the truck you wanted for a price that worked. It's also wonderful to see that Carlos and Yanira accommodated your needs with professional assistance. We look forward to working with you again. Enjoy your new ride!

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