Randy Higham | Page 2

Easy Buy-Pleasurable Experience It was such an easy experience that I told them I t didn't feel right and I needed to be hassled. They declined to bother me. I had done a lot of rese It was such an easy experience that I told them I t didn't feel right and I needed to be hassled. They declined to bother me. I had done a lot of research on how much my trade-in was worth, and how much my Subaru should cost. M salesman fairly negotiated and actually got my new car down lower than expected and my trade-in exactly what it was worth. Our salesman was Randy. They have a designated young woman who goes over the car's features (more than I will ever need) and she is exceptional. Great Dealership, I would purchase another car from them in a heartbeat. More

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Friendly People We purchased here and found the people very nice, they always offered refreshment, they weren't pushy and were easy to deal with. Look forward to a lo We purchased here and found the people very nice, they always offered refreshment, they weren't pushy and were easy to deal with. Look forward to a long relationship. More

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a smooth and comprehensive service All parties I dealt with were very attentive and polite. Claire was exceptional. randy was consistent and understanding and Todd was quick and courteo All parties I dealt with were very attentive and polite. Claire was exceptional. randy was consistent and understanding and Todd was quick and courteous. Treated with respect More

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Awesome Bryant Mcarver runs a very professional team. It was the best experience and painless one. Look forward to my next purchase. Everyone there was very h Bryant Mcarver runs a very professional team. It was the best experience and painless one. Look forward to my next purchase. Everyone there was very helpful. More

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Certified used Impreza purchase 12-9-2015 It was my wife's birthday and I was in a hurry and on a tight schedule. They got my credit approved, gave me a better than expected price and rate, de It was my wife's birthday and I was in a hurry and on a tight schedule. They got my credit approved, gave me a better than expected price and rate, detailed the car, and did some unscheduled last minute repairs to my old Impreza so I could have it ready to sell the next day. This was the second car we have purchased from this dealer in three years, and I will be returning for any future needs. More

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2015 Subaru Crosstrek XV Purchase (11-24-15) This Subaru dealership is awesome! This is our 1st purchase of a Subaru. The Crosstrek 2.0 Limited we choose is exactly what we wanted and Randy was g This Subaru dealership is awesome! This is our 1st purchase of a Subaru. The Crosstrek 2.0 Limited we choose is exactly what we wanted and Randy was great to work with!!! We got to drive the car by ourselves for the test drive and all of our questions were answered in a truly professional manner. He did not try to sell us something we didn't want, but rather offered us the opportunity to explore the Subaru line. We settled on the sporty Crosstrek XV :) We went to several other dealers and looked at other vehicles, but the quality of the Subaru is unmatched in an SUV and safety. We recommend Shingle Springs Subaru to anyone looking for a great place to shop and purchase a new Subaru. Richard - EDH, CA More

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The Beginning of a Happy Client We have been loyal Toyota customers forever, but Toyota quality seems to have gone down hill. I was recommended to test drive Subaru and so we did. We have been loyal Toyota customers forever, but Toyota quality seems to have gone down hill. I was recommended to test drive Subaru and so we did. We met Randy Higham and he was personable and professional from the beginning. He allowed us to test drive the vehicles (3) and there was no pressure. He gave myself and my family the time to experience the handling of the cars and we greatly appreciated it. I would give 5 stars for the Dealership, but we did not purchase a car yet. I look forward to see what they can do to help us in the near future. Randy himself is someone everyone should go to. He's definitely a 5 for friendliness and Customer service! I look forward again to seeing what the dealership can do for us. Go see them! More

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Randy Was Great! This is my 2nd Forester. Randy was very informative, and truly customer service driven. I drove from Tahoe on the recommendation from my mechanic, a This is my 2nd Forester. Randy was very informative, and truly customer service driven. I drove from Tahoe on the recommendation from my mechanic, and he was right! Shingle Springs is the Best! Thank you Randy! More

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worst salesman EVER Unprofessional........... walked to us arrogantly. Asked questions and only got an I don't know or probably answer. Forced me to give him a price I wa Unprofessional........... walked to us arrogantly. Asked questions and only got an I don't know or probably answer. Forced me to give him a price I was wanting to pay within 5 minutes of reading the car history report that he couldn't even answer a question of a recall. When I told him a figure amount, he said that would not work and walked away with us still in the "car fax" room. He has a very bad attitude and is not a people person at all. I suggest any of the other sales person there. More

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