Randy Nichols
Randy Nichols at Treasure Coast Lexus

Randy Nichols | Page 29

Master Certified Sales Associate

Treasure Coast Lexus

5121 S US Highway 1
Ft Pierce, FL 34982

Contact Me
5.0
355 Reviews

As a former educator in the public school district of PALM BEACH COUNTY for 14 years, I was forced to develop universal skills (building relationships, exercising patience, communicating clearly and effectively, and showing constant appreciation) that has allowed me to make a complete transition into this industry. Life is GREAT!!!

Dealership Experience

12 yrs, 10 mos

Industry Experience

12 yrs, 10 mos

Specialties & Trainings

Master Certified Brand Specialist

5.0

355 Reviews

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355 Reviews of Randy Nichols

May 09, 2019

Dealership Rating
Employee Rating

Service visit Everyone was friendly and went out of their way to be helpful. I would recommend this dealership for either purchase of new vehicle or service More

by heywardrss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Young, Raphael, Connie

May 02, 2019

Dealership Rating
Employee Rating

Very professional Even though I bought a $14k used car my wife and I were treated as if we bought a brand new $60k Lexus and we really appreciated that More

by Patgates
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tina Klein , Alex Lopez - finance

April 25, 2019

Dealership Rating
Employee Rating

Great Service with Friendly Staff It's always a pleasure to take my Lexus into Treasure Coast Lexus. Everyone is very friendly, and they make you feel welcome. The vehicle is well ca More

by WYBEALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 24, 2019

Dealership Rating
Employee Rating

Looking to buy a used lexus Everyone was just GREAT,we did not know how to go about buying a used lexus and we needed some help and we got it. I really did not have to do anythin More

by BARBOSA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlton Duncan, Marc Jean , Robert Collier

April 19, 2019

Dealership Rating
Employee Rating

Purchase of new car Carlton was referred to me by a friend who had recently purchased a car from him. I was a long term customer of Lexus of the Palm Beaches and was pre More

by saberg
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Carlton Duncan, Steve Kritikos

April 17, 2019

Dealership Rating
Employee Rating

FIRST OIL CHANGE GOOD SERVICE, GREAT BURGERS FROM MR. GARY POLITE ASSOCIATES AND OVERALL ENJOYABLE ATMOSPHERE. THE WAIT WAS NOT TOO LONG AND I SAT WITH OTHER CUSTOMER More

by PATTIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kritikos , Gary Mariarossi

April 11, 2019

Dealership Rating
Employee Rating

Why Is buying a car so hard? We were buying our car after the lease expired, so we didn’t anticipate any delays. I have had the car serviced at Treasure Coast Lexus and am very More

by Floridadriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Kritikos

Apr 11, 2019

Treasure Coast Lexus responded

Dear 'Floridadriver', First, thank you for taking the time to write a review of your experience. Nobody really likes to hear criticism, but the truth is, it is the best way for us to improve. I'm sure you are busy so we do appreciate your effort and the time you took to give us your very honestfeedback Second, let me say that I completely agree with you. "It shouldn't be that hard to buy a car!" I have looked into your transaction and the bottom line is, we did a terrible job. It should never have taken 2 hours AFTER you returned to the dealership with our loaner vehicle. We should have taken the time you were gone to prepare all of your paperwork and then have it ready to go for your signatures immediately upon your return. Obviously we did not do this and for that I am genuinely sorry. I can say to you with absolute certainty that our performance during your transaction is completely unacceptable for me. I will take this experience and use it as a training tool and an example of how not to do things here. We normally do an outstanding job with our Guests and I am so sorry that you did not get the opportunity to experience that. If you are generous enough to give us another chance in the future I would ask that you contact me directly (I am the GM here) and allow me to handle any of your needs personally. I can promise you that I will show you how things are normally done here. My contact information is below. Thank you again for your time and your input. Both are truly appreciated. Respectfully, Gary Mariarossi General Manager Treasure Coast Lexus gmariarossi@treasurecoastlexus.com

April 10, 2019

Dealership Rating
Employee Rating

Service is alway GREAT!!! Thank you to the Fort Pierce Lexus for always providing me the best service for my Lexus RX350. Your service Manager Robert Collier makes getting my More

by TINA JEFFERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Collier

April 07, 2019

Dealership Rating
Employee Rating

Excellent Experience I had an excellent experience buying my Lexus! Randy was so helpful throughout the whole process. The facility is so comfortable and up to date. More

by NCaraffa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Mariarossi

April 05, 2019

Dealership Rating
Employee Rating

NX 300 Excellent sales. No pressure and very knowledgeable. Everyone from sales to techs were supportive and courteous. Made to feel as if I was important t More

by GBERG1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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